No contact or withdrawal
Good morning,
I have £483 waiting to be withdrawn which simply says pending... I have contacted customer support to no avail and email the company several times but it bounces back.
I have uploaded my documentation as suggested on the website and it states that it will be reviewed within 48 hours of uploading.. this has no happeneded.
I feel they have simply stolen my deposited money and I have no way of contacting them other than the support chat which no one ever responds to... please help.
Kind regards,
Dan Pearle
I have £483 waiting to be withdrawn which simply says pending... I have contacted customer support to no avail and email the company several times but it bounces back.
I have uploaded my documentation as suggested on the website and it states that it will be reviewed within 48 hours of uploading.. this has no happeneded.
I feel they have simply stolen my deposited money and I have no way of contacting them other than the support chat which no one ever responds to... please help.
Kind regards,
Dan Pearle
Winner Million Casino Complaint Stats
Resolved
10 / 28
Avg. Amount
$640
Avg. Complaint Duration
8 days
Avg. Response Time
2 days
Winner Million Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 8 out of 24 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.