Resolved
€60,000
Resolved
20bet Casino - Casino delaying my winnings
So 2 days ago ive got a phenomenel win on the casino. I´ve created many withdrawals because the amount was above 60k.Due to their withdrawal limit it ...
Resolved
£30
Resolved
21 Casino - Another casino asking for personal bank details
When I deposit using online casino sites, I tend to use ewallets (Apple Pay and PayPal) and had used Apple Pay to deposit last time with this casino. ...
Resolved
€200
Resolved
Mystake Casino - They refuse to pay my winnings for 6 months
This casino a huge scam. When you request a withdrawal, they close your account and send you an email saying that the account is under investigation ...
Resolved
€480
Resolved
MalinaCasino - Delayed payment of 480 Euros
I withdrew 480 in total, half of it 15th of January, half of it couple of days later. The casino promises that it processes the withdrawals in 5 ...
Resolved
$502
Resolved
Cool Cat Casino - No update on withdrawal request for amount of $502
I placed a withdrawal request on 01/06/23, canceled the withdrawal on 01/11/23 & placed another withdrawal on the same day it was canceled. As always ...
Resolved
Resolved
Casoo Casino - Allowed me to KYC and Deposit from restricted country
Dear AG Team, in AUG 2020 I registered an Account at Casoo Casino. While registering, I gad to set a password, the Nickname , e-mail address and the ...
Unresolved
£275
Unresolved
Kassu Casino - Casino claiming to have paid out but haven't
I thought this would be resolved before the casino was going to be shut down but it's taken far longer than I anticipated. Nearly a year ago I tried ...
Resolved
€442
Resolved
Nucleonbet Casino - KYC Document Proof of Payment was accepted but then shortly rejected without a reason
I won on Nucleonbet Casino and had to send several documents to get my account verified. I sent the documents on 20th day of January and got two ...
Resolved
Resolved
MYB Casino - Disabled Account and Stopped Responding with a 40k Balance
I only am opening this complaint, after nothing but unsuccessful attempts at any kind of response from the sites staff or support. Earlier last week, ...
Resolved
$100
Resolved
Cool Cat Casino - Waiting on approval and withdrawal of $750
I won at playing on coolcat, was told if I use BTC withdrawals would be fast. I won $750 and withdrawal pending still, all my documents are verified ...
Unresolved
$1,436
Unresolved
Jackpot Capital Casino - Winnings plus deposit confiscated
Hello,I played Jackpot Capital casino, deposit via BTC, 50usd, bonus 87,5 played at slot Cleopatra's Gold. Covered the wager with bet size 5 and won ...
Resolved
€106
Resolved
N1Bet Casino - Withdrawal missing since 5 days
Made a withdrawal request on 20.1.23.After N1 Bet always declined docs and my withdrawal request as well, I was verified on 20.1.23.Support told me ...
Resolved
£450
Resolved
Swift Casino - Unable to request a withdrawal
Played at the casino and after playing for a period I wanted to withdraw funds. I was requested to submit documents which I did. I received ...
Resolved
$26,000
Resolved
Fairspin Casino - My withdrawal is being delayed
Hello,I don't understand why my withdrawal is still being processed when I made it two days ago.I play in more than 5 online casinos and withdrawals ...
Unresolved
$80
Unresolved
Bovada Casino - Fake chargebacks
I've gotten two fake chargebacks from Bovada the emails came exactly one month after the other to the day and the exact minute.The first time I paid ...
Unresolved
$12,000
Unresolved
Pulsz Casino - Casino not responding to emails and asking multiple times verification
I have 3 active redemption requests from pulsz from 1/12/23. They are 5k,5k, and 2k. They have asked me to provide verification for my debit card and ...
Resolved
£600
Resolved
PlayOJO Casino - Declined payment through AApple pay
Now my THIRD complaint to playOJO since the other didn’t have enough detail. I withdrew £600 into my Apple Pay account on Sunday the 22nd at 9:17am ...
Resolved
Resolved
Ice Casino - KYC verification not proceeding no cash out
I've been waiting for verification for days now. I have uploaded everything I wanted and requested. nevertheless, for days I've only heard the same ...
Resolved
€4,000
Resolved
Joo Casino - 4000 euro withdrawal pending for 8 days
Dear Representatives,First, they rejected my withdrawal several times because they need every time new documents. I have uploaded every document and ...
Resolved
€150
Resolved
Betmaster Casino - Withdrawal declined and delayed
Hello, playing on betmaster for few months and I was very surprised how easy and fast everything works from bonuses to instant payouts, too good to be ...
Resolved
Resolved
Wild.io Casino - Deposit didn't arrive yet
I have made a deposit using usdt (bnb network) but the money didn't show up. I asked customer service why it didn't show up, they told me that it ...
Resolved
£5,440
Resolved
LeoVegas Casino - Account as been locked
I tried to place a bet on an online casino game and was told my bet exceeded the limit. I contact Leo Vegas the casino I’m playing with for them to ...
Resolved
₹15,140
Resolved
Parimatch Casino - I have made a withdrawal request on 30th December 2022
I have made a withdrawal request on 30th December 2022 but till date I have not received my money status show issued. I have contact too many times ...
Resolved
₹2,240
Resolved
Parimatch Casino - Doing fraud by not giving withdrawal
I have requested a withdrawal on 23/12/2022 in Net banking method. Usually it's take 48 hours for successful withdrawal. But the withdrawal request is ...
Resolved
$417
Resolved
Freshbet Casino - Froze my money
I deposited around 90 dollars. Not played any bonus. With some luck I made from that 417 $. after that I request withdrawal. My account was blocked. I ...
Resolved
$100
Resolved
Club Player Casino - Withdrawal denied twice with no explanation
I played a no deposit bonus at Club Player, followed all the terms and conditions and went through the wagering requirements. I have been verified. I ...
Resolved
€1,000
Resolved
Onestep Casino - Waiting for my withdrawal 10 days due to heavy workload
Dear askgamblers,I have been trying to withdraw from Onestep casino. I have verified my profile and also sent additional document which Onestep casino ...
Resolved
$2,700
Resolved
VulkanVegas Casino - Withdrawal Delay For 9 Days
I submitted a withdrawal of $2700 last week and 2 days later my KYC was verified, but my withdrawal keeps getting delayed after delay. It first said ...