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Campeonbet Casino - Trying to withdraw the funds for more than a month already

RESOLVED

Complaint Info

Disputed casino

Campeonbet Casino

Amount

$ 194

Posted on July 28, 2023

I have been trying to make a withdrawal on this site for more than 1 month.

According to the terms withdrawals by electronic wallets are instantaneous, but every 3 days of pending health they cancel the withdrawal without any justification.

The chat does not work, the support service only sends automatic messages.

My account is verified, it took me more than 1 month to send documents.

I have a withdrawal of 122 USD pending, 'campeonbet.com fulfill its obligations and pay the players'

AskGamblers
Posted on July 31, 2023

Dear Campeonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on July 31, 2023

My withdrawal was cancelled, I made some bets and my balance is now 194 USD, I made a new withdrawal request on 07/31, according to support, withdrawals via e-wallets are instantaneous, and I am requesting withdrawals via Astropay. so far no justification for canceling the withdrawal. I am sending deposit slips, verified account email and new withdrawal request

Posted on August 3, 2023

3 business days have passed and campeonbet.com still has not processed my withdrawal or sent a justification, I contacted support and they informed that my case is being processed by another department.

AskGamblers
Posted on August 3, 2023

Dear Campeonbet Casino,

Please let us know if there are any updates regarding the player's withdrawal request?

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Posted on August 3, 2023

Dear all,

The matter has been escalated to the appropriate department, and they are currently investigating it. Kindly allow some time for the investigation to take place.

Sincerely,

The Campeonbet Team

Posted on August 4, 2023

my problem is solved, thanks to all of the ASKGAMBLERS team!

AskGamblers
Posted on August 5, 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Campeonbet Casino Complaints

  • 64 of 66 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 729 USD avg amount

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