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Account suspended


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By hxdx7
4 months ago
Message on forum

Dear Askgambler team,

I have placed a bet with multiple selection and odds became huge. So dafabet has suspended my account and I am not able to login. They told me that I have requested for closer the account but it is wrong. Why I wish to close my account if I have balance in my account of 294406.80 INR. They closed my my account by mistake and when I have requested to reopen then they asked id card from me and i have emailed them. But they are not processing my request and neither they reply my any single email.

I am requesting from Askgamblers team that plz help me to reopen my account as i can withdraw my 294406.8 INR balance.

Thank you!

Disputed Casino Dafabet Casino
Reason Other
Amount ₹294406

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hello Askgamblers team and Dafabet team,
I am saying with pleasure that my account is verified and successfully withdrawan my fund.
I request Askgamblers team that please close this case as fully resolved.
And i must say that the process of dafabet company is good but employee of this company is very bad. They declined the transaction and try get login password as they can take withdrawal in their own crypto wallet. Dont use cryto guys please use bank account.
User name loyalty-level-1
No transaction has been canceled by my end okay...its by your end. And your team member has threatening me that multiple cancelation of withdrawal results permanent deletion of account. Its rediculous service DAFABET. You are declining withdrawal from your side and saying that it is canceled by my side..for your kind information there is no option to cancel the withdrawal from my side if i use crypto method. And i know why you are asking password if i tell you then you will place withdrawal in your own crypto wallet and i wont be able to prove that it was not mine.
So thank you i am not fool okay...i repeat i am not fool. This is not dafabet company this is for you who is handling this forum. I can write the name and number also here from which i am getting messages on WhatsApp but for this time i am respecting the professionalism. DAFAET please take action on that employee..
Thank you!
Screenshot_20260531_165531_WhatsApp.jpg
User name loyalty-level-1
What type of service is that...your employee has messaged me on WhatsApp and asking for email and dafabet credentials. For authentication..your employee is trying to scam with me. I have screenshot. Don't waste my time DAFABET team.. your company is definitely in wrong hand. I have uploaded my documents for my account section it is under review and showing that can take upto 72 hours. I am relaxed for 72 hours completing. But one of your employee is texting msg on WhatsApp again and again and sking password that is completely illegal. By the way i am not fool.
Screenshot_20260531_163859_Edge.jpg

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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