Other issues

Sugar Casino - Permanent closure request ignored due to technical issues at casino

Dear SugarCasino & AskGamblers,Today I am writing this complaint in regards to your casino. I will try to be as specific as possible and not to leave ...

Betamo Casino - Let me open account and play even do i was self excluded from casinos in the same license

Dear askgamblers I Will try to describe as good as posible but english is not my first languge.I did a self exclusion on spinia casino 29/9-2019 with ...

ComeOn Casino - Intentionally delaying information request

Hello there. I've been trying to get ComeOn to send me a complete transaction history of my account since the day it was registered. It has now gone ...

Planet 7 Casino - Withdrawal issue

On Sept. 4th 2019 I deposited $50.00 with a 300% match bonus code and I met my play through for the bonus and the casino offered an express withdrawal ...

Red Stag Casino - Requested life ban not honored

I requested a life ban of my account but they still emailed me sucking me back in to spend more To reactivate my account after I stated on chat I had ...

EmuCasino - Removed money from my account

I got a 50% deposit bonus from EmuCasino and before i claimed it i read the terms and conditions.The terms stated that max bet was 5$, max bonus ...

21.com Casino - Less withdrawal amount sent in wrong currency

I deposit Canadian dollarsI play with Canadian dollarsI withdraw Canadian dollarsThey don't pay me with Canadian dollars! They pay with Euros and send ...

SlotsMillion Casino - Withdraw 4 days still pending

Hi I wait 4 days of my withdraw. Its still pending. Everyday i chat with slotsmilion Everytime they say i send to department. This is my second ...

LadyHammer Casino - Allowing permanent self exclusion to be cancel

I have self excluded myself from this casino “forever” on January 25, 2019. Last week i went on the live chat and ask for reactivation and they ...

Unique Casino - Locked player account

HelloAfter betting money on the unique casino site I had the chance to win a big win of 3700euros.I made a withdrawal request that the casino left on ...

Raging Bull Casino - Raging Bull non payment

Hi trying to get my money payments off this casino i have sent all documents possible, I live in australia my passport is new zealand i have lived in ...

PokerStars Casino - Frozen account and no response

I have been a member of pokerstars for around 3 years. I have had many successful deposits and withdrawals. On the 01/01/20 my account was froze. I ...

Raging Bull Casino - Won a random jackpot that was not paid to anyone

I was playing with a no deposit bonus of 50 and won a random jackpot before I was through my playthrough. The casino rest the random jackpot to 1000 ...

Cool Cat Casino - Will not provide me with my deposit history

On Saturday 1/4/2019 I emailed Cool Cat Casino requesting my deposit history for income tax purposes. A representative from their support staff named ...

Casino Gods - Deposit has not been returned

Hello i hope that here my problem with fiind a solution on 28-12-2019 i deposit 300£ to casino gods i play and i win 996£ after i did the withdrawal ...

ZenBetting Casino - Winnings were not converted correctly

I made a deposit of 50 Cad into my account and decided to play Jungle Adventure. Prior to accepting to play the game, it asks to convert my funds to ...

Megapari Casino - Account Closure Request Ignored

I have asked this casino on a number of occasions starting from the 4th October to close my account permanently as I have a gambling addiction and as ...

Bronze Casino - Delay with payment

I have submitted a withdrawal request for 1315 euros,it is still pending,it was won by having a 15 euro bonus,I played using the details they outlined ...

Betway Casino - Refund declined with no further justification

I self excluded myself on 23/11/19(registered at gamstop) with the help of gamstop. As a gambler, I tried to open account in lots of online casinos ...

Mongoose Casino - Blocked from playing

I had email with questions about my background on Monday 1st July 2019 following level of deposits. I respond to payments team email on 2nd July ( ...

Raging Bull Casino - Close account due to their discretion

I tried to login and I couldn’t login anymore. I msg operator and ask them why I couldn’t login anymore they said my account was close at their ...

Pokernox Casino - Freezing account and ignoring my emails about the payment of 4000 euros

I registered for Pokernox at the 27 October. made a deposit 200 euros. Won about 4000 euros playing slots. I've requested a withdrawal of the winning ...

Planet 7 Casino - Two withdrawals hasn't been processed in two weeks

I submitted two withdrawal requests on 10/5/19. Both requests are for $2500 each for a total of $5000. Its 10/28 and neither of my withdrawals have ...

Dunder Casino - Unable to access my account

I contacted Dunder 2 weeks ago to tell them I could not access my account, I was told to clear my cookies and cache on my machine (I did this on my ...