Other issues

Planet 7 Casino - Check was not accepted by Bank of America

After waiting over a month I finally received my check for $2,048 and when I tried to deposit it at my bank the bank wouldn't accept the check. It was ...

Captain Cooks Casino - 'Do not contact' request being ignored

Hello- over the past year I have chosen to no longer deal with captain cook casino. I requested my information be purged and I no longer be contacted ...

Staybet Casino - Refusing to provide legal address and explain why they accept UK players without valid licence

I have an account with Staybet casino in their registration page they have included UK as an option.They should not of accepted me as a player as they ...

Ladbrokes Casino - Applying different bonus wagering requirements than advertised, refusing to solve the issue in a timely manner

I deposited into my Ladbrokes account on 07/12/17 and received a popup for me to either accept or decline a Casino bonus of 75% with 15 times wagering ...

Gala Casino - Wrongfully opening my account after self-exclusion period?

Hi, I went onto gala online casino to see when my self exclusion ended. They told me I had self excluded for one year 2 years ago so I would be able ...

Playamo Casino - SMS Spam

I'm getting spam SMS with no sender ID from Playamo. Can you stop this from going to me? Where can I go to have my name removed from the list ...

Playamo Casino - Unwanted text notifications, refusing to help

I have been receiving unwanted text notifications and links on my phone from playamo. I have never been a member of playamo (I've never gambled in my ...

Cool Cat Casino - Bar Code On The Check Is Not Reading

Yes My User Name Is Coffeeblack82 Email: < email removed > On 10/13/2017 I Received A Check For $269.01.. So I Took The Check To My Bank, They Said ...

BGO Casino - Account locked due to previous self-exclusion but deposits and available balance refused to be returned

I previously had an account but self excluded. I joined again and deposited 300 pounds. I did not claim any bonuses. I was sent an email that I had ...

Slots of Vegas Casino - No communication after requesting them to combine payments

Hi username peralta23 this issue is about support team lack of communication but overall a legit casino. I've contacted live chat to see if my two ...

BetVoyager Casino - Mobile phone activation failure

In order to make my first withdrawal, for security reasons I have been asked to activate my mobile phone with a code they have sent me by their ...

Novibet Casino - Won't let me withdraw despite them wrongfully stating minimum bet for NetEnt blackjack game

I opened an account at novibet in order to play in the NetEnt live blackjack Standard (https://www.novibet.gr/Casino/game/NE_lcblackjack_sw). Before ...

Black Diamond Casino - Live Chat Function Not Available

I made a deposit that went into my casino account just fine, but am not able to access the Live Chat function to reach a rep. This is very frustrating ...

Jackpot Knights Casino - Unwanted text messages, not willing to unsubscribe

Jackpot Knights do not honor my request for not sending out unsolicited SMS promotions. I wrote them several times, but they just keep sending SMS ...

Power Spins Casino - Deposit money unfairly confiscated!

This website confiscated my whole deposit without any notice. There was absolutely no way to reach them except of emails, which they responded days ...

Slots of Vegas Casino - Delayed payment

Username peralta23 on July 7 2017 withdrawal approved for 1035.00 It's August 06, 2017 i know it could take a while to receive my payment do to the ...

Rizk Casino - Violating their own terms regarding Self Exclusion

The following is found under the ''Responsible gambling'' tab: ''We, as humans, need to look after ourselves in every aspect of our lives and should ...

Pocketwin Casino - Self exclusion request totally ignored

I had been spending a lot of money using phone bill and decided to self exclude, I first emailed pocketwin on 7/5/17 and didn't hear anything back. I ...

Vegas Spins Casino - Unintentional Multiple Accounts on ACTIVE self-exclusion with Cassava Enterprises.

Unintentional Multiple Accounts on ACTIVE self-exclusion with Cassava Enterprises. Also, relates to Reference # 170517-000524 Firstly I would ...

PlayFrank Casino - Self-Exclusion Period Not Respected

Hello, I had and account with Viks.com and unfortunately i lost around 1500 pounds. I contacted them stating i have a gambling problem and i want to ...

Jetbull Casino - refuses to return deposits.

I registered with Jetbull and lost approximately £4230. I was going to continue to play on the casino, however, today when I came to log in I was ...

NetBet Casino - Unfairly downgraded my Diamond Club Players level

Greetings, I have an issue with Netbet Casino in Romania. I've been a registered user at this casino for more than 1 year, and since the Club ...

OrientXpress Casino - Totally disrespectful towards any responsible gaming policies!

Hello i have a huge problem with OrientXpress casino,i tried from March 27 till now to close my account as i realized i have a big gambling issue and ...

Guts Casino - Self Exclusion with MT Secure Trade Ltd permanent but let me open account with Guts

I recently signed up and played on this new casino via the link from their their marketing email link. I have made a number of deposits and have lost ...