Online Casino Complaints

Black Diamond Casino - Account disabled withdrawal cancelled

I requested a withdrawal on the 28th of November it was cancelled today the 5th of December & account has been disabled a whole R900 of my money. I'm ...

Mystake Casino - Suspended account after a big win

I've got an issue with MYSTAKE bookies. I have won around 5,000 euros 2 months ago. Tried to withdraw 4,000 but unfortunately got a message ACCOUNT ...

Posido Casino - Complaint not handled for a month now

Hello. I have sent a complaint to posido casino on 27/10/2022 and its been already 20 days and i have not heard anything regarding my complaint and ...

Pulsz Casino - 70k redemption request not honored

Hello, I won a jackpot for $63,930 on November 3, 2022. I had an existing balance making my total winnings $71,412.18 as shown at the bottom of the ...

Bovada Casino - Bovada Locked account 16 days no reply

I made my account on Bovada November 4th 2022, I used a friends referral link and made a $280 bitcoin deposit with a 75% sports bonus, I went to ...

1xBet Casino - Withdrawal block, 15 days I have ben waiting for an answer

When deposit money they allow then start block our withdrawal when I start withdrawal my money. They're ask many documents ask many questions also ask ...

Jackpot City Casino - Requested past transcripts and I am ignored

I need them for my bank because someone had gotten ahold of my bank card and they were using it on Jackpot City casino so I just need the proof that ...

Ruby Slots Casino - Waiting for Ruby to pay

I have 2 withdrawals that were approved.They were supposed to be coindraw but ended up not going through as coindraw, go figure. Always seems to work ...

Stake Casino - Self exclusion request not fulfilled after over 2 years

I believe if a user tells a casino they've got a serious gambling addiction and request a permanent self exclusion ban, they should be entitled to one ...

PlayOJO Casino - My withdrawal vanished and no help from the chat

I withdrew £500 on the 4th of november with playOJ and the withdrawal was coming up as processing user (or something like that) I have just clicked ...

Rolletto Casino - Two withdrawals gone missing

I recently (19th October) made two withdrawals of 125£ and 400£ Which was apparently successful which I still haven’t received, I contacted them ...

IceBet Casino - Ignoring my request regarding transaction history

Hi, I have contacted this casino and its sister sites because I need a full transaction list of my deposit and withdrawals. On the 18th of August, I ...

Pulsz Casino - Restricts Me from Playing and Redeeming $200

Good evening,I have my account with Pulsz Casino with both my gmail and Facebook, so I am able to access it both ways without a problem.Last week ...

PokerStars Casino - Account restricted for almost a month

Hello,My account was temporarily restricted by the said casino after I've tried to withdraw some money. The pop-up message says the security check ...

Bovada Casino - They said 24 to 48 hours and its been 4 days by now

I been a loyal customer for years and I'm at the highest level on bovada and I never had this problem they just gave me. So i lost my check for rent ...

Swift Casino - I want to withdraw my balance, verified 5x already

This is my problem I'm playing online casino which is the site of swiftcasino I'm trying to withdraw my balance and the casino didn't allow me I'm ...

Bovada Casino - Disabled account withdrawal declined

On 9.2.22 I requested a withdrawal of 1200. I was having issues with my bitcoin address and contacted customer service, they advised me to get a new ...

PlayOJO Casino - Unable to withdraw my money why is this

I have verified my name, address, bank details and have two emails verifying these things yet I still can’t withdraw my money. I don’t understand ...

LeoVegas Casino - Locked account with winnings

Hello askgamblers! On the 20th July after I have played few games on Leo Vegas I've won a total of £6007. I after this I tried to withdraw my ...

Berrycasino - A refund that never was

I joined Berrycasino well over a month ago, July 1st. Decided to take advantage of the welcome package and deposited 50 cad.Played my wager for over ...

Rolling Slots Casino - Support ignoring my messages since April 2022

Rolling Slots is failing to deliver the deposit data I am requesting for.I’ve emailed them 10 times with no avail, the first message being sent back ...

Raging Bull Casino - I can't get my identity verified

I have attempted to submit my id and proof of address for my identity verification at least six times.I have emailed but I have not got a response ...

Golden Crown Casino - Saying I have entered incorrect details

This Casino is trying to run rings around me delaying my withdrawal, I have waited 54 hours and multiple emails asking me to wait it will be processed ...

WildCoin Casino - Usage of deposited Amount not possible

First: Sorry for my English, hope you understand it.I have a strange Problem and give the Casino over 2 Weeks Time to resolve it and advice some ...