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Deposit not reflected to playing account


3 weeks ago

I tried deposit to my playing account on parimatch platform on 29-may-2026 around 6:10pm. Money was not reflected into playing but transaction was successful from our end. We tried reaching out to support team multiple times no proper response was received, they kept on saying that money will be reflected back to our bank account but not yet received. I have attached all the required documents please do the needful hoping for the best

Userid - < sent to the casino >

Username - < sent to the casino >

Disputed Casino Parimatch Casino
Reason Other
Amount ₹2000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
We have received amount to playing account I am very much thankful for your help, you people where able to my issue which we cloud not from past 1 month thank you so much
User name
Greetings,

Thank you for providing the requested documents.

We would like to inform you that your ticket (104799168) has been reopened following the receipt of the document, and your case has been forwarded to our billing team for further review.

Please rest assured that your case has been marked as a high priority, and we are actively following up with the relevant team. We hope to receive an update in the near future and will notify you as soon as we have any new information.

Thank you for your patience and understanding. We sincerely appreciate your cooperation and apologize for the delay.

Parimatch Casino Complaint Stats

Resolved 230 / 305
Avg. Amount $2,510
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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