Withdrawal requests remain unprocessed despite 1000 USDT limit compliance and repeated technical reasons

I am filing this complaint against GGbet Casino regarding my account which has been placed under a betting limit, making me unable to open the live chat window and contact support.

Account details:

< personal information removed >

• Account ID : 77111155

Current situation:

• My account has fully completed KYC verification and all turnover/wagering requirements.

• On March 31, 2026, after winning several bets on the same day, my account was immediately placed under a betting limit.

• I am completely unable to open the live chat support window.

• I submitted a withdrawal request for 2000 USDT on March 31, 2026. However, on April 1, 2026, the withdrawal was rejected with the reason “technical reasons”.

• Since then, I have made multiple additional withdrawal attempts, all of which were also rejected. The withdrawal IDs are as follows:

b2e869­1e-­c98­7-4­e02­-8b­41-­b5b­01f­fab9f7

8a4aed­6c-­5cb­8-4­48d­-92­67-­efc­771­153f81

3d824b­ac-­693­a-4­5c2­-95­8c-­1fd­482­62e99e

894012­e5-­66c­c-4­030­-83­f7-­75d­a42­5c2d33

293fed­ee-­436­f-4­318­-b8­c0-­9fd­982­435256

• I have initiated multiple withdrawal requests, each strictly under the 1000 USDT per transaction limit. However, none of these withdrawals have been processed or paid out.The withdrawal IDs are as follows:

a737d3­08-­a95­4-4­d0c­-a0­b9-­735­55a­f85f97

83d816­05-­8f5­6-4­a43­-8f­01-­ad5­764­fdb3cd

3b0771­df-­4cd­9-4­6a6­-85­ee-­138­57e­8f3cbd

cf2f33­10-­3f6­2-4­d37­-86­bb-­46f­55d­d77bce

235231­f0-­3dc­f-4­11e­-96­f0-­558­f65­9f6c32

2e3d4f­43-­fd0­9-4­840­-ac­d5-­f51­671­bb2025

aa2d17­30-­a05­7-4­a9e­-b2­fc-­0b2­082­1ab6f7

cf7dd6­f2-­4e0­5-4­b13­-b3­54-­500­c82­556701

50a456­83-­13a­a-4­375­-a9­ef-­833­403­da7a03

I have already contacted [email protected] multiple times via email, requesting the immediate processing of my withdrawal, but have received no resolution or clear timeline to date.

My demand: I request that GGbet Casino immediately:

1. Process all withdrawal requests I have initiated and ensure the remaining funds are fully paid out.（7404USDT）

2. Provide a specific and concrete timeline for when the withdrawals will be received, rather than dismissing the issue with vague “technical reasons”.

I have attached the following evidence:

Current balance

Live chat error message

Withdrawal request confirmation

The latest support email received on April 2, 2026 (claiming “being processed” with no action)

Copies of all previous emails sent to [email protected]

I look forward to a prompt resolution through the AskGamblers Casino Complaint Service.