Not giving me my funds

The casino is great offering a lot of providers and sports betting. I won 200GBP and the support told me that it was the max cashout accepted for the LCB promotion. They said the KYC will take 24 hours but it took only 3 hours. The support confirmed that everything was ok with my withdraw and I had just to wait. Everything was looking great until I saw my withdraw rejected and winnings deducted (voided). I contacted the support and they changed their behave first time they closed chat. Second time they told me that my winnings were deducted because it was fraudulous. (10. ANTI-FRAUD POLICY // playing games with bonus money to build up in-game value, lose the bonus funds, and cash out on the built-up value during real-money play, using strategies that take advantage of any software bug or failure.) I just played the 50 free spins then played one sport betting ticket that i won, big bass splash, gates of olympus and lost 2 sport betting tickets. Be aware also that 31 bet casino had a lot of problems with their payments and it seems that they went offline for a time and come back with a new name I have their logo in the email I received from them and it s the same as 31 bet they have added the "s" at the end.