Silver Oak Casino - VIP Status Revoked

There is not a section for this complaint, so I am filing under "Other".

After a recent big win of many thousands, I noticed I lost my VIP Level 4 at this casino. There are many "perks" tied to this classification, types of bonuses, wagering amounts, withdrawal methods (e.g., Coindraw), & amount one can receive in payment per week/month.

The last 2 perks are the ones that affect me most right now. How does a player with $ubstantial recent depo$it$ ('$$$' intended), lose this VIP status, especially with no communication from my "concierge" Rina T. or casino management.

In my first compaint against Silver Oak, I even mentioned that I would be watching my account closely for any change in my account status, which included "VIP". I have read a number of complaints here regarding VIP status being revoked, after winning. Funny thing is, within 18hrs of posting my complaint here, I magically received the delayed payment amount, EMAIL CONTACT from my VIP Manager, then two payouts very quickly. So I closed my complaint, because I gave that casino the benefit of the doubt. Now, I think I should have not been so quick to act.

I am just going to leave it at this for now. I think I have described my situation well enough for those who are familiar with these low-handed tactics of changing the rules of engagement while engaged. I will let AG (hopefully Tawni) to referee this one, because I have lost any faith I had in Silver Oak. The fact that I still have Bitcoin requests going back to around 03/14, should be enough to demonstrate the patience I have maintained.