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1xBet Casino - Withdrawal not credited to my Bank account

RESOLVED

Complaint Info

Disputed casino

1xBet Casino

Reason

Other

Amount

₹ 10000

COMPLAINT REFERRED BY AGCCS PARTNER

Daily-freespins

Referred Complaints
Posted on April 11, 2024

My ID is 273345569. I made withdrawal of 10000 rupees 3 days ago still I didn't got my withdrawal. Whenever I call costumer support they say wait for 48 hours it's already 50 hours now still I didn't got my withdrawal. Costumer support is soo late please process my withdrawal request. it's been more than 48 hours still I didn't got my withdrawal

Posted on April 12, 2024

Hello,

Thank you for your request. Let us help you.
Your request has been forwarded to the payment department specialists for review, as soon as we receive information from them we will contact you.
Please expect a response.

Best regards,
The 1xbet team

Posted on April 12, 2024

Dear client,

We have received information that your withdrawal request has already been approved by us and the funds have been sent, but are being processed by the payment system, which may take some time depending on the workload of the payment system/bank. Please wait for the final status of the transfer. You will receive a notification of successful payment in your transfer history.

Best regards,
The 1xbet Team

AskGamblers
Posted on April 12, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.