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SlotsPalace Casino - Money did not come

RESOLVED

Complaint Info

Disputed casino

SlotsPalace Casino

Reason

Other

Amount

Kč 29000

Posted on March 28, 2024

I won the money, 13,000 CZK and 16,000 CZK, I received a confirmation email that the money was sent to my account. The money never arrived and they sent it a week ago. They won't send me a confirmation that the money has been sent and keep telling me to wait, that they have escalated the case. Each time they tell me something different. They don't reply to emails. I think this casino is a scam.

Posted on March 31, 2024

Please close this complaint. Money arrived. Im apologize for this complaint.

AskGamblers
Posted on April 1, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.