Pulsz Casino - Redemption problem

At the beginning of December I had verified my account and had my account unlocked to play. And I won over 5000 dollars. I had to verify again and add my bank so I could redeem the money. I was playing off my face book account. I also was trying to change my email because they had my old email that was linked to my face book. So I finally was able to redeem my money and I went ahead and redeemed 3000. And it went through it said successful. I waited about 4 days and started to get worried because the money never hit my account . I kept emailing them and it’s like they ignore everything I say. So all of a sudden 5 days after I redeemed my money it popped back up on my account. I thought that was very strange considering that it said my redemption was successfully done, and it also was supposed to be instant. I even called my bank and I had them verify to me that no one by the name of Paul, or anybody has been trying to deposit $3000 into my account so I went ahead and I submitted it again for the second time and it said successful again so I waited and waited and waited. Another four days went by another five days went by and of course I don’t have my money in my bank account and I’m online reading about all the horror stories with Pulsz and how they don’t pay out their claims and they don’t they do their best to screw everybody on their money , so I kept emailing and emailing and emailing trying to get somebody to help me to get my money and it’s like I was never heard of. I was upfront and honest with them. I was a loyal player and I am a great customer and I never did anything wrong, or to violate their terms or agreements at all ever and if I did, they wouldn’t of unlocked my account to let me go ahead and play when I verified my account in my ID for the third time that’s how I know that I didn’t do anything wrong because now all of a sudden after that was done they’re saying that I violated terms and I did this and I did that and and all the stuff happened or whatever and I never did anything there was nothing wrong with my account ever I never violated anything at all. I never used any card that wasn’t mine. I didn’t do anything so I don’t know they dissolve the sudden locked my account up and said to close my account and said they’re not gonna give me my redemption now, when my redemption already went through two times and they didn’t pay me my money. So what I would like is I just want my $3000 put into my bank account ending in 3219 like they are supposed to you know it’s my one fair and square and if they don’t wanna have an account with me anymore that’s fine whatever I would still play with them you know if they would’ve redemption redeem my money and I would still be a loyal customer to them but it’s not fair man because I won that money, fair and Square and I’m in a very, very bad financial hardship right now and that money was going towards a down payment for my apartment for me and my two little girls and now I’m gonna be freaking homeless because of this whole most likely , so they have no idea what they’re doing. I just find it very very very very very evil that they could actually do that to me. It seems like they’re very fast to take your money when they want it when you’re playing but when you win, they don’t wanna come off their money I want that money fair and square they verified me to let me play and I verified my account. I verified my ID I verified my proof of that residency everything three times and there should be no problem with that. It was an instant redemption and I even sent you all the emails I sent and everything that I have to hopefully help you out. Thank you.