Resolved
$60
Resolved
BetOnline Casino - Deposit Error
Made a deposit on 12/11 for $50 or so. They sent me an email alerting it did not go through. Funds did not make it to account. Made another deposit ...
Resolved
$3,315
Resolved
Playfina Casino - Revoked payment
The good thing about playfina is that there are a lot of games. The downside is having to verify the identity that rewards them is fine. Take a ...
Resolved
€20,000
Resolved
PowBet Casino - Do not want to process my withdrawal, balance is 7,000Euros
I joined Powbet Casino not long ago and I enjoy playing there. However, I am unable to withdraw any money. I have requested 3 withdrawals of 500 euros ...
Resolved
€1,784
Resolved
Rabona Casino - Casino is delaying my payout
Hello everybody! Rabona casino has delayed my withdrawals for a really long time. I've had three withdrawal requests going on for a long time and they ...
Resolved
€100
Resolved
GreatWin Casino - Account closed and no answer why
Good day,I met on 20.11. Registered at Greatwin and deposited €100 after winnings, I requested a withdrawal of €500. Then I was supposed to verify ...
Resolved
€1,200
Resolved
PlayOJO Casino - Withdrawal not received after 6 days
I requested my winnings or £1200 on 06/12/22 I have sent all requested documents and my account is fully verified. I have still not received my ...
Resolved
$208
Resolved
Slots of Vegas Casino - Withdrawal is still waiting for approval
I placed a withdrawal request on 11/04/22 As always, after placing my withdrawal request, the automatic message states, I should receive an update ...
Resolved
$375
Resolved
SvenPlay Casino - Delaying and apparently accidentally cancelling payment due to a misunderstanding
In August this year I opened an account with Svenplay. I quickly submitted verification documents in the form of pictures of my national ID card ( ...
Resolved
€282
Resolved
Planet 7 Casino - Several deposits not refunded, promised time frame is over
On 11/19/22 my debit card was charged several times while the casinos server was down. I contacted the casino immediately for refund. They said they ...
Rejected
Rejected
Club Riches Casino - Withdrawal not possible, no help and different directions
Hello,I deposited the first time at Club Riches Casino and used the Welcome Bonus. I wagered the entire amount as i provide in a screenshot below. ...
Resolved
$700
Resolved
Bovada Casino - $700 in deposits never posted to my account
In November 2022, I tried to deposit on 3 occasions with my debit card to Bovada in the amounts of $300, $200, and $200. Each time, the transaction ...
Unresolved
$500,000
Unresolved
BetOnline Casino - Violation of Their own Policy
I submitted a claim and wasn’t sure that it was sent so I resubmitted the same claim a minute later and sent it. I got a message that the second ...
Resolved
Resolved
Casino Lab - Delayed withdrawal and unable to access my account
I made a withdrawal for £1500 screenshot is attached. Was unable to contact any via live chat due to site maintenance. The phone number on the ...
Resolved
Resolved
Bets.io Casino - Funds debited by casino
I deposited today in my bets. io account and started playing. Before this is activated a bonus which was in the wagering pricess. I won 5000 usd and ...
Resolved
Resolved
Royal Ace Casino - Did withdrawal request for a check
Did a withdrawal request November 7, 2022. They kept saying I didn't have everything verified even tho I submitted everything at least 3 times. Then ...
Unresolved
€500
Unresolved
Elite24bet Casino - Not paying withdraw since November
Withdrawal 500€ on 30.11.2022. Got no response from casino so asked after a couple of days. They said I had to verify account and I did, and now ...
Rejected
$632
Rejected
SlotsPalace Casino - Delayed payment for one month now
I've been waiting my withdraw about 1 month. They just bullying me about documents and say like "sent it to email" then "sent it to site" and never ...
Resolved
$100
Resolved
Ruby Slots Casino - Zero replies to verification
I have won some money via Ruby Slots and I'm so excited about it I am looking forward to receiving the funds as it has come at precisely the right ...
Rejected
Rejected
Casino Lab - Closing account out of the blue
After many weeks of waiting, submitting all necessary documents and delicate documents my account was finally reopened, with deposit limit that I did ...
Resolved
Resolved
CrocoSlots Casino - Delayed withdrawal after successfully verified
Hello, I've been trying to make my payment for 2 days. I've already been successfully verified. The casino says they are having technical problems ...
Resolved
$1,300
Resolved
Pribet Casino - Refusing to payout
Before I made my $327 deposit on Dec 3rd, I submitted all my Kyc documents and they were approved. When I requested my a payout of $1300 I had to go ...
Resolved
€405
Resolved
Winz.io Casino - No option for withdraw
I deposit yesterday 200€ via my credit card and got Tuesday bonus with no wagering. I manage to win 405€, wagered deposit bonus 3x . When I tried ...
Unresolved
$720
Unresolved
Genesis Casino - Unable to cash out since the end of October
I have been waiting since Oct 27 to cash this $720 out and they have cited "technical issues" twice trying to get this money out. I've messaged their ...
Resolved
$176
Resolved
Golden Lady Casino - No response on LiveChat and withdrawal has not been approved
Hi, it's very difficult for me to understand them because they rarely answer in the live chat. when I didn't make a deposit they answered every minute ...
Resolved
€70
Resolved
Golden Lady Casino - Delayed withdrawal for 3 weeks
I took a no deposit from Golden Lady casino, won some money with it and completed wager. The terms said max withdraw for non deposit bonus is 70€ ...
Resolved
Resolved
Bovada Casino - Account temporarily disabled for over a month and half
Hello my account has been “temporarily” disabled since October 17, 2022 due to “suspicious activity“ this was after I tried to withdraw with ...
Unresolved
$260
Unresolved
Winbig 21 Casino - Winbig21 Casino Keeps Giving Me The Runaround
Hi,My name is < full name removed > and on 10/23/22 I deposited $37 to Winbig21 casino via bitcoin and did not take advantage of any bonuses or ...
Rejected
$17,500
Rejected
Palace of Chance Casino - They only made one payout since April
I won a jackpot and requested multiple payouts and only received one since April. Then when I complained they locked me out completely and refused to ...