Resolved
€442
Resolved
Nucleonbet Casino - KYC Document Proof of Payment was accepted but then shortly rejected without a reason
I won on Nucleonbet Casino and had to send several documents to get my account verified. I sent the documents on 20th day of January and got two ...
Resolved
Resolved
MYB Casino - Disabled Account and Stopped Responding with a 40k Balance
I only am opening this complaint, after nothing but unsuccessful attempts at any kind of response from the sites staff or support. Earlier last week, ...
Resolved
Resolved
Boo Casino - Being ignored, they refuse to respond
I wanna start off with Ive spent boo casino about 40 emails due to my ability of not being able to sign in to the casino. One day It was working great ...
Resolved
$100
Resolved
Cool Cat Casino - Waiting on approval and withdrawal of $750
I won at playing on coolcat, was told if I use BTC withdrawals would be fast. I won $750 and withdrawal pending still, all my documents are verified ...
Unresolved
$1,436
Unresolved
Jackpot Capital Casino - Winnings plus deposit confiscated
Hello,I played Jackpot Capital casino, deposit via BTC, 50usd, bonus 87,5 played at slot Cleopatra's Gold. Covered the wager with bet size 5 and won ...
Resolved
€106
Resolved
N1Bet Casino - Withdrawal missing since 5 days
Made a withdrawal request on 20.1.23.After N1 Bet always declined docs and my withdrawal request as well, I was verified on 20.1.23.Support told me ...
Resolved
£450
Resolved
Swift Casino - Unable to request a withdrawal
Played at the casino and after playing for a period I wanted to withdraw funds. I was requested to submit documents which I did. I received ...
Resolved
$26,000
Resolved
Fairspin Casino - My withdrawal is being delayed
Hello,I don't understand why my withdrawal is still being processed when I made it two days ago.I play in more than 5 online casinos and withdrawals ...
Unresolved
$80
Unresolved
Bovada Casino - Fake chargebacks
I've gotten two fake chargebacks from Bovada the emails came exactly one month after the other to the day and the exact minute.The first time I paid ...
Rejected
$325
Rejected
PlayOJO Casino - Casino do not reply at all either to my withdrawal or verification
On the 11th of Jan, I got an email saying need id. I sent all IDs I have, bank statements, government letters, and birth certificate, but no photo id ...
Unresolved
$24,000
Unresolved
Slots.Lv Casino - Account disabled after winning 24k USD
My son told me about slots.lv a while back and I decided to give it a try about a week ago. I'm new to online gaming so wasn't too sure what to expect ...
Unresolved
$8,200
Unresolved
Bovada Casino - Account disabled after withdrawal of $8200 has been requested
On Friday January 14 2023 I made a request to withdraw my winnings of $8200 and 45 minutes later my account was disabled. I've been with Bovada for a ...
Unresolved
$12,000
Unresolved
Pulsz Casino - Casino not responding to emails and asking multiple times verification
I have 3 active redemption requests from pulsz from 1/12/23. They are 5k,5k, and 2k. They have asked me to provide verification for my debit card and ...
Resolved
₹6,600
Resolved
BlueChip Casino - Blocked Account & no money
I made account in Bluechip and deposited 4600+500 Rupee. I play some casino games like roulette. After some time I see I got some free bet I used free ...
Resolved
£600
Resolved
PlayOJO Casino - Declined payment through AApple pay
Now my THIRD complaint to playOJO since the other didn’t have enough detail. I withdrew £600 into my Apple Pay account on Sunday the 22nd at 9:17am ...
Resolved
Resolved
Ice Casino - KYC verification not proceeding no cash out
I've been waiting for verification for days now. I have uploaded everything I wanted and requested. nevertheless, for days I've only heard the same ...
Resolved
Resolved
Nucleonbet Casino - Players bonus winnings have been confiscated
Hi,I redeemed a betting deposit bonus from Nucleonbet on November 22nd, 2022 where I deposited €200 and got a €100 sports bonus.I completed the ...
Resolved
$212
Resolved
Winz.io Casino - Incorrect Deposit, up to 60 days seems like a long time
Dear AGI made a deposit of $212.04 USDT Tether on the 18th of December, 2022. I made a mistake of sending those USDT to the ETH wallet instead of the ...
Rejected
€15,000
Rejected
Betplays Casino - Refused to accept gambling addiction as reason for an account closure
Unfortunately betplays refused to accept my wish to close my account due to gambling addiction over weeks. I lost more than 25k and it seems as if ...
Resolved
€4,000
Resolved
Joo Casino - 4000 euro withdrawal pending for 8 days
Dear Representatives,First, they rejected my withdrawal several times because they need every time new documents. I have uploaded every document and ...
Resolved
$170
Resolved
1xBet Casino - Deposit not credited to my 1xbetaccount
Made deposit on December 15th to another account ,< removed >. I have not see these transactions reflected in my account till date. Please help!!!, I ...
Resolved
€150
Resolved
Betmaster Casino - Withdrawal declined and delayed
Hello, playing on betmaster for few months and I was very surprised how easy and fast everything works from bonuses to instant payouts, too good to be ...
Resolved
Resolved
Wild.io Casino - Deposit didn't arrive yet
I have made a deposit using usdt (bnb network) but the money didn't show up. I asked customer service why it didn't show up, they told me that it ...
Resolved
£5,440
Resolved
LeoVegas Casino - Account as been locked
I tried to place a bet on an online casino game and was told my bet exceeded the limit. I contact Leo Vegas the casino I’m playing with for them to ...
Unresolved
R$1,600
Unresolved
Cbet Casino - Blocked my account with no reason
They simply blocked my account and did not pay my balance. I have 4 winning bets pending since day 16-01. I came to chat a couple times to ask why ...
Resolved
$7,000
Resolved
Bovada Casino - Disabled account not getting customer service communication
I received emails two week ago about chargebacks, my account was disabled. I called my banking provider to overturn these chargebacks. I have been ...
Resolved
₹15,140
Resolved
Parimatch Casino - I have made a withdrawal request on 30th December 2022
I have made a withdrawal request on 30th December 2022 but till date I have not received my money status show issued. I have contact too many times ...
Resolved
₹2,240
Resolved
Parimatch Casino - Doing fraud by not giving withdrawal
I have requested a withdrawal on 23/12/2022 in Net banking method. Usually it's take 48 hours for successful withdrawal. But the withdrawal request is ...