Missing deposit from Scream Casino

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Hi All

This issue is now resolved so complaint can be closed.
Money was located and applied to my account

Thanks
Marc

Dear @OAKEY7,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi Marc,

Sorry for the late response, we had issues logging into our account here - thank you for your patience.

You will be pleased to know the issue has been resolved. We were informed by the payment provider your deposit was stuck on the payment provider's end but it is now credited to your casino account. This was out of our control and if could have solved it much sooner, we would have. I hope you understand.

Again, we are deeply sorry for the delay and I hope you will continue to play with our casino.

Best regards,
Conor