Resolved
Resolved
Box24 Casino - Welcome Bonus offer not honoured
I received an email which offered a welcome bonus of 2400 freeplay for an hour with everything above the initial amount being mine to keep afterthe ...
Resolved
£528
Resolved
Euro Play Casino - Having troubles to withdraw my money
hi i won on the casino and it was real cash and got my email to say thanks for your withdrawal but the casino has not paid me as yet and the support ...
Unresolved
$5,000
Unresolved
Crazy Luck Casino - Casino stopped responding to me
I finally have won money and now that I try to make a withdrawal everything gets really complicated. The first time I tried withdrawing was 2 days ago ...
Unresolved
Unresolved
Play2win Casino - withdrawal ignored
Deposited via Visa but required to withdraw via Skrill because they do not give the option to withdraw via BACS. A deposit of £30 via Skrill was ...
Rejected
Rejected
Miami Club Casino - sending letters with bonus they do not honor
When I find a new casino I always check to see if I've already signed up. So when I signed up as a new player in July, 2014, customer service at Miami ...
Unresolved
Unresolved
First Web Casino - Wrongfully accused
Hello, I am having a problem with First Web casino. I made 2 deposits in total with them and I won 510. I withdrew my money and when I tried logging ...
Rejected
€63,000
Rejected
Casino Saga - Account closed i have won over 63000 Euros
Hello and Good Day i have a problem i have won over 63000 euros in the online casino : https://www.casinosaga.com/en and the casino says i have ...
Unresolved
$14,000
Unresolved
WinPalace Casino - Declined payment of $3,000
I won over $14,000 playing with a no max cash out bonus. I cleared all playthrough criteria and submitted by withdraw request for the $3,000 limit ...
Resolved
Resolved
Slotobank Casino - Bonus Credits Disappeared
I registered at the Slotobank Casino and claimed the 15 free spins on either Flowers and Starburst. I started off with Flowers. After 4 free spins, I ...
Unresolved
$2,750
Unresolved
Begado Casino - Account closed with balance confiscated.
Won $2900 on a $50 NDB. Deposited $70 of my own funds for verification, plus filled and submitted fax back form and ID copies. Then received this me ...
Resolved
$23,000
Resolved
Golden Cherry - Loss of Winnings
I was playing at goldencherry and was up $42000 and then went to the cashier and noticed I was given a bonus of 500 with a max withdrawl of 2500. ...
Resolved
$30,000
Resolved
Slots of Vegas Casino - Slow payout
i read complaints by people for the same reason im submitting against slotsofvegas , except that yes i have received partial payment,,,,, like 3% of ...
Unresolved
£1,750
Unresolved
Betfred Casino - I didn't recivied my money!
I've had my betfred account for well over a year but never got round to playing on the site untill recently, throughout various days i made some small ...
Resolved
Resolved
Lotus Asia Casino - Account closure due to term not mentioned in T&C and confiscated deposit
I have been playing in Lotus group casinos without problems for more than a year (first deposit 11 May 2013) until 11 August 2014 when they have ...
Resolved
£21
Resolved
Winner Casino - Delaying withdrawal request by Ukash
I've played at this casino in the past and recently received an email telling me I had a £5 no deposit bonus, I read through the play through ...
Unresolved
$15,000
Unresolved
Golden Lady Casino - Locked me out then removed my 15k balance citing bogus rule
Hello, I joined GoldenLady in late July 2014 and received many phone and email solicitations for deposits. I did a deposit but then didn't play for a ...
Unresolved
€100
Unresolved
Lucky Nugget Casino - Amount not credited
I made a deposit of 100euro the money I taken from my bank, but the Amount not credited still not credited, i have been contact the support for days ...
Resolved
€32,000
Resolved
All Slots Casino - 32.000 confiscated
I created an account at All slots casino last month. I made several deposits and got many bonuses. They offered me several bonuses and I deposited big ...
Resolved
€910
Resolved
Grand Reef Casino - Delayed payment ar Grand Reef Casino
I made a withdrawal of 910€ from Grand Reef Casino 11.7.2014. After contacting support several times my documents were sent to financial department ...
Resolved
Resolved
Gala Casino - Weekend Wonder Surprise Cash Bonus not credited
Hello, I opted in to the Weekend Wonder Surprise Cash Bonus. I met the deposit and wagering requirements, but no bonus has been credited to my ...
Resolved
$250
Resolved
Begado casino - "90 day account review" process
upon clearing the max payout possible ($250) from a $50 NDP... i proceeded to make the required $21 deposit and lodge all required paperwork ...
Resolved
Resolved
Slots of Vegas Casino - Ridiculously poor payout times
I have played at several online casino and poker rooms during the past 10 years. While Slots of Vegas was VERY helpful with assisting me in making a ...
Unresolved
Unresolved
River Belle Online Casino - Missing games with a 60 x multiplier!
yesterday I was playing isis multiplayer, as normal, I had 60Xs to be used in the free spins when I hit zero balance so waited for free spins, an ...
Resolved
€225
Resolved
Golden Cherry Casino denied my withdrawal request
Hello! I registered my account on July, 23 and received no deposit bonus. I played in slots and met all playthrough requirements of my bonus. Then I ...
Resolved
€1,000
Resolved
ElephantBets Casino - not paying my withdrawal and not answering my mails
I made a withdrawal of €1000 on 28/7/14. By 07/08/14 I was told my documented I submitted is verified and i would be paid on the next casino batch. ...
Resolved
£3,000
Resolved
Vernons Casino - Withdrawal forever pending
I made a withdrawal request last week and it still says pending, I have contact them using live chat several times, I constantly get told "your ...
Resolved
$118
Resolved
Tropicana Gold Casino - Not paying for 10+ days
I used a bonus (lt was late June). I made a required wager for this non deposit bonus and won the 150 real cash in that casino. After that I was ...
Resolved
Resolved
ComeOn Casino - ComeOn Casino and Mobilbet did not give me the bonus as advertised
I have been a player at ComeOn and Mobilbet casino for a long time. The other day i made a deposit and selected a 50% bonus. Something went wrong with ...