Getting the runaround on verification although I have been more than cooperative.

On or around September 14 2015 I was playing slots at Lucky247. I had a very good time. This was probably due to the fact that I had won 2800.00 that evening. In the banking section my member dashboard I clicked the button designated 'Withrawal'. Then I chose option one; to have my winnings put on the card I had used to fund my gambling at Lucky247. The other option available was a bank transfer. After selecting the only mastercard on my account there, a new notification appeared in my banking that said withdrawal pending. I kept 300.00 to continue playing with. about a week later the notification about my withdrawal vanished. I assumed it was no longer pending so I checked my account. I know that any third party loading of my card takes six days to complete at my card issuer. waited a week. Nothing. I became worried an error had lost my winnings, so I emailed support. I tried phoning them long distance in the UK but the number said unavailable to my region, Canada. They informed me that their financial team need to verify who I was to release my winnings. They said all it would take was to email a copy of my photo id and a copy of my utility bill. I sent the documents to lucky247. They responded by saying they couldn't accept the utility bill because it had been cropped but My photo id was accepted. Now they wanted a utility bill and a bank statement from my credit card bank. I had to wait a few days because I hadn't received any other utility bill since moving to this address. My Electricity bill charges you extra for any paper work they send you so everything is paperless. Because I was a new account they sent a welcome letter. This was the next bill I emailed them. They said there were no visible dates. I also had sent them what my bank provided as a statement when went there to specifically get a statement for Lucky247. Lucky said it also had no visible dates. Both of these had visible dates. I responded by annotating the bills with software. I underlined all the dates on the statement and the welcome letter. I didn't write on them and send them because I thought it would be less official if I had physically tampered with these documents. When I sent the annotated copies I also sent the original attachment with it to avoid any confusion. Then Lucky said my name wasn't visible. And it was. So again I underlined it on all the documents and sent my version along with the originals again. Then they said they wanted a statement that showed my transactions at lucky on them. I annotated a statement underlining lucky for them. I sent that and The original. Then they replied that they had no record of my account at their casino. So I sent every doc I sent so far again. Then they said my bank statement wasn't big enough. They want a new one with a stamp on bigger paper. Again I told them that my card issuer refused to give me bigger paper but they stamped it and the teller also signed it. My New health card arrived that day so a photo of also sent a photo of it still attached to the paper. Then they said they wanted a picture of my credit card front and back. So I sent that. Then They wanted me to send another photo of my Picture id but from the email I used when registering at Lucky247. I did that. Then they said it was cropped. It wasn't. It was actually a way higher resolution and had less blur and more detail because I was able to use a better camera than was used for the first one they had already said was acceptable. The first one was auto-cropped because the camera was so cheap. Lucky said it wanted me to send an enlarged version. This is when I said no. Reasons being: 1. Every reply and demand from [email protected] was a signed a different person everytime. I already was very uncomfortable send my personal info. Now after 71+ emails I figure there are easily 40 pieces of my legal documents etc. floating around who knows where. And I also had request about a month and a half into this "Verification" that I felt it was a breech of trust for my case to handled by a different agent everytime. They didn't assign anyone still. Even though everytime I sent them what they would ask for a new person would ask for the exact thing I had provided Lucky with three email before. It has been three months now. I was told by Askgamblers.com Live Chat to submit my complaint without evidence because there is too much but if necessary I have it all in jpeg format available upon request.