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Diamond 7 Casino - Account disabled after just 1 day with 13,000 SEK balance

RESOLVED
Complaint Info
Disputed casino Diamond 7 Casino
Reason Account closure
Amount kr 13000
Posted on September 17, 2016

I become a new member on Diamond7Casino and after ONE day the have disabled my account. I have send maybe 10 mail to them but no answer :(
They say that a operation team will contact you. This happened three four weeks ago.

I won 13000 SEK and they are still in my account so i want to get my account back. Please help me

Posted on September 20, 2016

Hi Christian,

Thanks for your message. I asked support what happend, but they could not find an account with your name in the system. Can you send me your account name at: Michiel @ whitem­oun­tai­naf­fil­iat­es.com , so I can check what happend.

thanks,
Michiel

AskGamblers
Posted on September 23, 2016

Dear @suddenleker,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Diamond 7 Casino Complaints

  • 5 of 5 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 432 USD avg amount

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