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Pulsz Casino - Account closed after redemption request

UNRESOLVED

Complaint Info

Disputed casino

Pulsz Casino

Amount

$ 2700

1 year ago

I have a successful verified account and I requested a redemption of 2700.68 and I received an email saying everything was successfully verified and my redemption was on its way then I try to log in and my account was closed and I sent an email about my redemption and they replied with because my account was closed I would not receive my redemption.

AskGamblers
1 year ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
1 year ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

1 year ago

After spending hundreds on this site, I finally win 2700.68. I sent my bank information for the deposit I verified my account. I received an email stating my funds were on the way, then I try to log in and my account has been blocked. I contact customer service and they stated they have the right to close any account at any time and since the account was closed unfortunately I would not be receiving my redemption. I have been a loyal customer and spend hundred faithfully and this is what o get in return. This site is a scam

AskGamblers
1 year ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

1 year ago

Still have not received a reply