I have a successful verified account and I requested a redemption of 2700.68 and I received an email saying everything was successfully verified and my redemption was on its way then I try to log in and my account was closed and I sent an email about my redemption and they replied with because my account was closed I would not receive my redemption.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
After spending hundreds on this site, I finally win 2700.68. I sent my bank information for the deposit I verified my account. I received an email stating my funds were on the way, then I try to log in and my account has been blocked. I contact customer service and they stated they have the right to close any account at any time and since the account was closed unfortunately I would not be receiving my redemption. I have been a loyal customer and spend hundred faithfully and this is what o get in return. This site is a scam
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
Still have not received a reply
Pulsz Casino Complaints
- 56 of 172 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,434 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
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Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
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Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
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Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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