Dear askgamblers,
nice to e-meet you. Let me break down the case.
Intro: As we are onboarding new affiliates, we made a deal with this specific affiliate to be 80€ CPA for EU players. After that, we received 10 registrations from Portugal, of which 5 made the same deposits (2* or 1*30€) and wagered the amount one to two times on risk-free bets. After placing risk-free bets, all of the accounts requested withdrawals without any losses (or wins), only triggering the CPA deal. SS attached (accounts with deposits marked, marked Aff ID part shows they are from the same affiliate)
Details:
Player #1:< email removed > - deposited 2*30€, wagered most on Dice bets with 99% win probability, placed few blackjack bets, and requested 70€ withdrawal. This withdrawal was processed. SS attached - part of the game log
Player #2: < email removed > - After the above-mentioned withdrawal was processed, the next day, the same pattern, 30€ deposit, wagered deposited amount twice on risk-free bets on Rocket Dice - requested withdrawal 30€. SS is attached and TransactionLog1 is in full.
Player #3: < email removed > - 30 minutes after requesting withdrawal on #2, new account - 2*31€ deposits, wagered once on risk-free bets on Rocket Dice XY. Requesting withdrawal again no wins no losses. SS + TransactionLog2 attached
Player #4: < email removed > - player from the complaint. Had failed deposit before #2 Player deposit, but returned to finish deposit after #3 withdrawal was requested. So not a regular player as he stated. At this moment 2 prior withdrawals are pending as we noticed a pattern. He makes 2 deposits of 31 + 32 € and wagers the amount once on risk-free bets on Mines. Requesting withdrawal. SS + TransactionLog3 attached.
Player #5: < email removed > - last account, 2 deposits of 35€, this time risk-free bets on the roulette table (betting on red and black). SS is attached (that is the entire log).
Conclusion:
After reviewing the patterns, we are 100% confident we are dealing with an ill-intentioned group or individual whose sole purpose is to scam casinos. With risk-free bets and a CPA deal of 80€, this person believes he found an infinity money glitch, but that is far from reality. We have contacted the Affiliate, and voided commissions, but still no reply, seems the show is over (also no new accounts). By acting in such a manner, all of the above broke terms regarding Multiple Accounts, Fraud, self-affiliating, and possible money laundering to name a few.
We have provided all of the emails to you as an intermediary in case you receive a similar complaint, but interestingly, of 4 accounts frozen, only 1 complaint on the entire web. This person believes tracks are well covered since all 5 accounts had different IPs and device signatures, but that only proves there was slight planning and knowledge of basic anti-fraud tools. On top, switching from Dice to Rocket Dice to Rocket Dice XY to Mines to Roulette - all with the same outcome of placing wager-free bets and withdrawing can hardly fool anyone.
If there is anything else, please don't hesitate to ask, I am looking to solve this complaint in the fastest possible manner.
Kind regards,
pokies2go
