Wild Jackpots Casino

- Regular promotions (but with huge disclaimer described below)
- Option to chose required bonus at login
- Many casino game providers
- Easy to navigate along website

- Lack of responsible gaming understanding. I required to send information what is my total bet amount, winnings amount and number of spins. Just three numbers. Transparency is crucial part of responsible gaming and also GDPR requirement. It took four requests and only after threatening that I will write MGA and Malta's data inspectorate they sent some info. Not all, but some. I had to do manual calculating to see that on 21'000 spins return to player was 83% (instead of average 96%). Maybe they were embarrassed about fact that they keep 4 times more than they should (I guess they know that 21k spins is not some variance thing), but this cannot be justification.

- Irresponsive support. Not only example above when they simply ignore customer, but I also had a case where they confiscated my money. Again they totally ignored my requests to explain and to send transcript of gamerounds that proves their point. Only after complaint to eCogra they reacted.

- Confiscating player funds as primary business model. Massive fine print rules and make no mistake they will make any attempt to confiscate you winnings (if you will have them at all). Max bet must be below 5 eur and you had one 5 eur bet that generated no winnings? Money gone. You decreased bet by more than 60%? Bam, no money. This can happen accidentally when you open new game and hit spin with default bet size. You played game with 100% contribution and jumped to game with 70% contribution? Yes, no money again. Just few examples. The list where you should be careful is long. When you request withdrawal you never know if money actually will be paid out. And, yes, they will spend 3 days going through every spin, every rule to find reason confiscating money.

- Slow withdrawals. Two days if no bonus was used, three days if bonus money was involved. See above why.

- Huge bonus wagering requirement. Second class sites usually hide their huge rollover requirement with simple trick including deposit in wagering requirements. Here it is "Deposit + Bonus" times 35. Since bonus is a reason for wagering requirement, then bonus alone should be benchmark for this restriction. With their approach 50% bonus actually is 105 times wagering agains bonus. Say, 50 eur deposit + 50% bonus means that to clear 25 eur bonus you need to wager 2625 eur.

- Useless free spins, cashbacks and no deposit bonuses. Max payout is 100 eur (150 eur for cashback). Again, you need navigate through ocean of rules so that your rare winnings are not confiscated, but even if you get lucky and they say ok for a withdrawal it will be cut at 100 eur.

I'm really surprised company like this can have MGA licence. For me MGA licence was a sign of certain quality and credibility. This site definitely ruins that. And they also run sites like GoWild, Astralbet and PiggyBang. Is there any reason believing they have different business practice?

This Casino has a relatively good game selection and pleasant navigation. Besides that I have nothing more positive to add as the rest is rather negative.

If you are a high roller don't even bother to play there.
Because simply you won't be valued. I don't know what kind of RTP their games operate with however your wins will not exceed your deposit amount while playing with 10 EUR stakes that's my personal experience. Plus on day deposit of 2000 EUR played and lost, which is ok you can't always win. But guess what you are entitled to 100 EUR bonus with 50 wagers and max withdrawal 100 EUR which to me doesn't seems fair comparing the amounts. You won't be valued, don't spend your money in vain. If you wanna spend them and have fun spend them somewhere where you will be appreciated in the long term and be valued individually based on your player profile. This Casino its not the place.

I initially signed up because it would accept players from Portugal. First thing I did was file in my documents for verification, no afterwards drama about that you know. Deposited some money by using skrill; all good. So I jumped from a few hundred to 10k, eventually dropping back to 4k on where I hit withdrawal. Well that verification process really took too long, to figure out, bets where limited on ANY game. And even if bets were limited pretty much RTP on any game as well got tanked.

I really don't have any good word about this casino at all. This is something to avoid at all cost. The bonus wagering requirement it over the top and beyond to what anyone reasonable could play with. I've asked support 3 times to hit the verification but it demands more and more documents all of a sudden, exactly as this casino is doing, stalling. I got mad for the reason they limited the bets on various games, where the gameplay now is tanked fully because of it.

Bad casino! Players come to play and win! If you run games that could have some potential then don't cry afterwards about it! Will not come back!

Few games and site looks good, live casino, it has a potential to be a great casino, but they must put players on the first seat not on the second, they gonna lose many players unless they change something.

I have had bonus which I wagered and completed to 800€. I have made a withdrawal, sent all the documents, before I played read all the terms so I wouldn't violate any!!!!!!! But somehow they have found a way to void my money and that way was (that my bet was 26€) which is a joke a really big one, I have read terms that the bet must not exceed 8euros so on a single spin you must not bet more than 8€ euros. There is no statement which says you can't buy bonuses it only says that if you buy them there is 0% wager on them okay that's fine so let me begin. I have bought games on pirat megaways which also not a forbidden game to play on there list! I have bought them for 26 euros WHICH bet was 20 cents per spin!!! So the bet was 20cents not 26 euros cuz if it was 26 I would made 40k easy. So the point is I have bought the games for 26 euros which u get 10 spins and every spin has a bet of 20cents so the bet was 20cents not 26 euros. This is the worst scam yet because I have read the terms so I won't break any rules. Plus if I broke rules then why did they refund my money hahah. It clearly states any breaking of rules money will be taken all of it. So I wrote that to live chat they told me to write to their department which I don't know what they gonna tell me new if the terms are on their site ... I ask kindly that they with help of ask gamblers and maltas gambling commission return my 800€. Because no rules were broken!
Plus many people which don't read terms and conditions had their money taken, before I deposited I read terms so I was sure and I am that there was no breach of terms and conditions thank you.

Wild Jackpots Casino

5 years ago

Hello,

We have studied the case leading to this review and the conclusion is that no error has been made and all actions taken by Wild Jackpots has been in accordance to the Brand’s Terms and Conditions.

We can see that the account in question was registered on 13th of January 2020, followed by a deposit of 25 EUR while the 200% Welcome offer was also claimed.

While having the deposit bonus active, we can see that various bets of 26 EUR were placed on Pirate Kingdom Megaways. One of these 26 EUR bets did also generate a win of 307.36 EUR. Please note that placing a bet equal to or in excess of 20% or more than €8 of the claimed Bonus amount is considered as a breach of the Brand’s Terms and Conditions.

After further checking, we can see that apart from the bets valued 26 EUR, the average of bets placed was between 0.5-0.75 EUR of value, not only 0.2 EUR as stated by the customer in the review.

The withdrawal of 800 EUR was adjusted, and the initial deposit of 25 EUR was returned to the customer as a standard procedure which is in accordance of the Brand’s bonus terms and conditions.

Should the customer require any further information, we suggest the customer to contact directly to our dedicated customer support team.

Kind regards,

Wild Jackpots Team

skip this casino with a wide arc Thieves! I won a large sum of money, I sent all possible documents, but the casino still needed a notary confirmation of the address and identity card on the support all the time the same answer to the question about money, please contact the pay department and I do not sign it off :( really bottom and embarrass us there !!!

Good range of slot providers, but also had some technical issues getting logged out all the time.

Beware of taking a deposit bonus here, Even after wager is complete they will cut it off.
For example: You deposit 100 Euro, getting a 200% welcome bonus. So you start with 300 Euro. If you are able to complete the wager and you have 300 Euro left and want to withdraw it, they cut the 200 Euro welcome bonus. So you just have your 100 Euro left ;)

Okay, that is not funny. But somehow it is, right ? ;)

Good bonuses. Many games. Have used to play Wild Jackpots sometimes and are so pleased. For the first time I have won a little and wanted to take out. Received support for account verification, and after 24 hours I was notified that my account had been verified. Tried tonight to take some win for my neteller wallet, wondering if the winnings are on my e-wallet within 48 hours. If that happens, I have nothing to say about Wild Jackpot and I think there is no good reason to blacklist the casino.

All that I dislike or miss is some of the net jackpot games like Mega Fortune "and" Halls of Gods "with the big jackpots.

Nothing. Casino should not have lisence as they operate in unethical manners.

Impossible to get in touch with casino when complaining about service. Casino continuesly refuses to reply after several emails being sent. An official police report has been made against wild jacpots casino. Be aware!

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your review.

We are sorry to hear that your recent experience on the site hasn't been a positive one.

Please rest assured that your feedback is something that we do not take lightly. We would like to request for more information from your end in order to address the concern accordingly. We will be sending you a private message and we look forward to your response.


Best regards,
WildJackpots Team

Game selection is good with lots of variety and options from software providers

- Support is very slow, can take 10-15 minutes to get someone on live chat, and sometimes they wait 10 minutes in between responses, pretty unbelievable

- Pending time at this casino is actually 5 business days, not 48 hours as it says above in the review. These days no excuse for a pending time like that other than hoping players lose their balance.

- Overall, you're better off playing somewhere else that doesn't mess around with long payout delays and has better customer service staff

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your review.

We are happy to know that you like our variety of games. We will make sure to get the latest games and put them on our website.

As for our customer service, we apologize for any inconvenience that may have happened. We will be contacting you via private message in order to get more details and for us to be able to investigate on what happened.

With regard to the withdrawals, our Finance Team is doing its best to process each withdrawal as fast as possible but we make sure that it will be within the 48 business hour pending time. Some factors, such as account verification, may affect the pending time as we need to have accounts validated before processing withdrawals.

If in any case your withdrawal took longer than usual without any valid reason, please communicate it with us too in our private message.


Kind regards,
WildJackpots Team

Lot of games, I like specially play Playn go games and they have lot oh those games.

Whitdraws are really slow. Other places you get you money on sameday. Here you have to wait days until you withdraw is even accept. Before that you have to wait days until you account is verified. So worst case scenario you have to wait you money more than week. 2 days verification 5 days payment is approved + weekend and couple of days until its your account...

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your review.

Our Finance Team is doing its best to be able to process withdrawals the soonest time possible but we are always within the 48 business hour pending time whenever we process the withdrawals. There is indeed an account verification procedure which is for the security of our customers and the timeframe will depend on how soon we receive the documents.

Another factor will be the payment method used to withdraw as it differs per method.

We would like to know more on what happened to your withdrawal in order for us to investigate. We will be contacting you via private message and we hope to hear from you soon.


Kind regards,
WildJackpots Team

Love the selection of games, website is easily navigated. Withdrawals are quick even via bank transfer.

Although the live chat is available 24/7, it can take a bit long sometimes to get a hold of a representative.

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your review.

We are happy to know that you're happy with our games and please stay tuned as we are always working on getting more very good games to add in our already expanding variety of games.

We are always hoping to assist you the soonest time possible through chat. Thank you for the feedback regarding this and we will make sure to improve as always.

If there is anything that we can assist you with at any time, please feel free to contact us.


Kind regards,
WildJackpots Team

Great welcome bonus for new players, large amount of games offered.

I could not register with my hotmail account. Had to make a gmail account instead. This casino keeps trying to call me for bonuses every week. Now I decided to change my phone number and not play on this site ever again.

Wild Jackpots Casino

7 years ago

Hello,

We thank you for your feedback.

We are happy to know that you liked our welcome bonus and the variety of games we offer.

We would like to look into your concern regarding registering your Hotmail account as we do not have any restrictions regarding the email domain that our customers are using to register.

As for the calls, we apologize for any inconvenience that this has caused you. We make sure that we are not invading our customer's privacy which is why we have the option for customers to choose if they do not prefer to be contacted by any means. We apologize that you had to change your number because of this but we hope that you may consider checking the website again as we have more new games available.

In order for us to further check your concerns, please respond to the private message we have sent you so we can address this with you personally.

Again, thank you for your feedback and we hope to hear from you soon.


Kind regards,
WildJackpots Team

Got an email today where it said that I get 50 spins on a Microgaming game on deposit, so I deposited and the game didn't launch. Asked about this from the chat an they just said Microgaming is updating, so the game does not work. Offered me spins on tipsy tourist. I told I wanted the spins on a Microgaming game, but this did not happen. After a while the game where I got those freespins disappeared from the casino. Really don't recommend this casino, and don't believe in those promotion emails that you get.

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your review and we are sorry to hear the inconvenience you went through.

Rest assured that all promotions we send out are available for all the recipients to claim without any issues involved.

However, in order for us to further investigate on what could have happened with the promotion you have received, we will be sending you a private message so we can dig on this case. We will make sure to check this and be in touch with you privately.

Hoping to hear from you soon.


Kind regards,
WildJackpots Team

Many Games
Neteller & Skrill
Good looking site
Stable side

2-5 days for a payout on e-wallet (I had to wait 4 days for 100 euros)
No payout on the weekend
Free spins money and free money maximum payout 100 euros
The casino spam to you via email and sms ( I received 4 emails and 1 SMS one day)
Stay away from this casino !!!

Wild Jackpots Casino

7 years ago

Hello,

We thank you for your feedback and we would like to address any inconvenience that you have experienced.

We are happy to know that you like the website and our available payment methods. We are constantly looking for more options for our customers convenience.

In regards to the withdrawal, we have 48 business hours pending period when our Finance Team checks the withdrawals in the order they were received. However, they are doing their best to process each the soonest time possible. Once a withdrawal is approved on our side, it depends on the payment method on how soon they will be crediting the said amount.

If your withdrawal took way longer than the mentioned timeframe above, we would like to keep in touch with you via private message so we can personally check this for you.

Thank you and we hope to hear from you soon.


Kind regards,
WildJackpots Team

I like games here and good payout so I cleared bonus easy. Chat support is good, I had chat once on my language, I liked that.

First I thought to give here max stars, but after I ask for withdraw I had bad news. Withdraws take long time, and they took my bonus money.

Wild Jackpots Casino

7 years ago

Hi,

Thank you for your review and we are happy to hear more.

We will keep you posted with some more new games coming up, for sure you will like them too.

Our chat support is available 24/7 and we try as much to have available languages that you prefer, we are happy to cater your needs.

As for the withdrawal, please do note that we have 48 business hours pending period in order for our Finance Team to handle the requests the order they were received. If your withdrawal took longer than this, we would like to assist you via private message so we can check your account personally.

Thank you.


Kind regards,
WildJackpots Team

High amount of games, clear interface. Like the fact that they also have a 24/7 live chat support

Withdrawals take forever to be processed. If youre a high stake player I recommend you to not play here since it takes forever to withdrawal and the maximum payout per week is only 10.000.

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your feedback.

We are happy that you like our variety of games and we are always aiming for getting more providers to give you different types of slot games that will fit your style.

As for the withdrawals, we apologize for any inconvenience that you have encountered. Our Finance Team is always trying to process the withdrawals the fastest and most efficient way possible but they do process withdrawals the order they are received.

We would like to discuss more about what happened in your withdrawal so we can address it accordingly. We will be contacting you via the private message and we hope to hear from you soon.

Thank you again for your feedback.


Kind regards,
WildJackpots Team

I've been playing with Wild Jackpots for some time now, they have several bonuses always waiting and further an account manager calls we periodically with better bonuses, I can always retrieve these specials with Live chat at any time. This is greatly appreciated, while I've not managed to win big, I do enjoy the support, good game selection and low wagering on bonus match at 20x.

Nothing to dislike, would like to see new games added more often.

Wild Jackpots Casino

7 years ago

Hello,

We thank you for your feedback.

We are happy to know that you are happy with our casino. We are hoping to see that big win come your way very soon.

We are always looking forward to adding more game selections and we will let you know about new games via email.

Should you need further assistance at any time, please feel free to contact us at [email protected].


Kind regards,
WildJackpots Team

I registered today here after some browsing on Askgamblers. After some talk with the live chat agent to check on every detail before signing up, I registered and deposited a small 25 euro to just try this casino out. Long story short, managed to withdraw 500 euro. Talked to Live chat again and uploaded documents. I'm curious as to when they will process my withdrawal. So far I have had a great experience here, not just because of the win but the support and lots of slots to choose from.

The welcome bonus is sticky. I got 200% on my deposit of 25 euro and could only withdraw 500 while my balance was 550 euro. Even after wagering the bonus is not cashable. Other thing is that the support assured me I could withdraw with skrill even when I deposited with paysafe. After many attempts and talking to the live agent, I still failed to withdraw with skrill. Had to do a wire transfer.

Wild Jackpots Casino

7 years ago

Hello,

Thank you for your feedback.

Congratulations on the wins! We are hoping for more winnings that will come your way.

The €50 needed to be deducted from your balance as all bonuses are for entertainment purposes only. As part of our terms and conditions, any bonus will be deducted upon making a withdrawal.

Regarding the withdrawal via Skrill, we would like to know more so we can check about what happened. We will contact you through PM in order to get more information and to investigate on what happened.

If there is anything else that we may help you with, please contact us at [email protected], we are available 24/7.


Kind regards,
WildJackpots Team

- 24/7 Customer Chat. They are very friendly and helpful.
- I personally like the layout of the page and I do not see the problems that from the last posts regarding not working pages as all works fine for me.
- Also the verification process took only about 12 hours, which is very fast and I appreciate this.
- As the withdrawal via Trustly did not work I withdrew via skrill. The money took just a few hours to get to my
account. The casino manager even called me via phone to tell me that now everything worked fine. This was really great.
- The game selection is okay and they get more and more games from different providers. Also they now have a live casino.
- They are registered in Malta, which I definitely prefer to the ones registered in Curacao.

- As mentioned in other posts they could care a little more about responsible gaming as there is no option to set it by yourself. This is the only reason I do not give a 10 star rating in this case. Still you can write the customer service to flush your withdrawal and that works fine.

Wild Jackpots Casino

8 years ago

Hi,

We thank you for your feedback!

We are very happy to know that we are able to provide you with smooth customer experience as this is our main priority.

Regarding responsible gaming, once we have an update on changing the functionality, we will be letting you - our customers - know right away.

Again, thank you for your kind words and we wish you good luck as always.


Regards,
WildJackpots Team

+Nothing special good about this site
+Many promos but all require to deposit and the values are not aroused (7/10)
+Supports are quite informative and modest (8/10)

+Thewebsite itself is not fully functional: no account viewer, no verification, game softwares use old platform, account balance does not refresh frequently, the site is all about u deposit and coin in until lose all, which feels like a fake site to me (too simple in an outdated way).. (3/10)
+No rtp claimed (4/10)
+House edge is certainly a challenge. 500 free spins gave only 30€ (never fall for this ppl, get >100% match promos at other places instead!), played deuces jackpot and carib stud poker jackpots, returns were extremely poor compares to other casino such as bet365, betway or mr green (4/10)

Wild Jackpots Casino

8 years ago

Hello!

We thank you for your review and your feedback.

We want to make sure that we make winners out of all our customers but on the other hand, our games are completely random. This doesn’t stop us though to do our best to give you all the possible ways to score big hence the deposit match bonuses.

We appreciate the feedback on the site’s functionalities too and we are working on a continuous improvement to cater to our customers’ better experience. Please keep an eye on our website as we will be implementing some new updates soon. This upgrade includes a new dashboard for better account overview, more providers and 1,000+ games that you will surely enjoy!

We hope to see you again soon in the casino and we wish you good luck.


Regards,
WildJackpots Team

Wild Jackpots casino, wild? ha, that's for sure!

Personally I don't play Microgaming casino often anymore like before simply because of the arrival of it's rivals. Wild Jackpot is specialized in only Microgaming games. For Microgaming fans is Wild Jackpots a great casino to play with. I've been invited plenty of times by them and everytime I just declined and kept declining but then they sent me an offer that I simply couldn't refuse. They offered me 50 free spins on their latest game just for signing up, no deposit required. I was thinking, it's free so I must be crazy to decline it. Signing up was simple and it was done within a minute. I was a little bit disappointed when I saw that the the worth of the total free spins was less than €5, was the offer misleading? Not really. I should have google the game first before claiming the offer so it was kinda my own fault. I didn't expect to win big from the free spins and I actually didn't. After the spins were played I wasn't planning to make any deposit so I closed the window and forget all about it.

Days after they sent me several emails with first deposit offers, most of them were 100 free spins and again I wasn't interested but then I got another email with probably their best offer ever: a combination of 200 + 100 free spins with only €20 deposit. This was the biggest free spins offer I've ever seen in my whole life. I guess I now know why they called themselves Wild Jackpots casino, their offers are just wildly insane, in the good way of course.

I won big time playing those free spins and managed to clear the wagering within 4 hours by playing several slots. At the end of my gaming sessions I managed to withdrew €200. I sent the required documents, got verified the next day and received my money 2 days later. It wasn't fast but I got my money, that's what most important.

Wild Jackpots is the best casino when it comes to free spins offers. Live chat agents are always friendly and very helpful as I expect from a Microgaming casino.

Wild Jackpots Casino

8 years ago

Hello!


Thank you very much for your review!

We are always happy when our players enjoy a top experience in our casino, especially when it's right at the start of their journey.

We will keep our fingers crossed for you in the future as well and hope that this win is the first out of many!


Regards,
WildJackpots Team

Good selection of microgaming game's. They have paid my withdrawals after 48hour pending period. Simple layout that is clear.

These day's they have horrible offer's. "Deposit 50€ and get 10 freespins in rabbit in the hat, or deposit 100€ and get 20 freespins in rabbit in the hat ( spin value 0,09cent/spin)".. They had good offer's but now they have gotten so bad.

Wild Jackpots Casino

8 years ago

Hello,

Thank you for your review and feedback.

We're happy to hear you are enjoying our games and that you've been lucky as well. We understand that withdrawals are one of, if not the most important thing when it comes to casino experience, so we're always looking to not have any delays and pay everything and everyone on time.

When it comes to offers, they are very dynamic and they differ from one day to another. If you don't enjoy a certain promotion during a day, come back tomorrow or join live-chat, since most of the times they are able to customize certain deals, within certain boundaries.

I wish you the best of time and good luck!

Regards,
WildJackpots Team

Nothing that is better than any other casino in the business.

Waited 3 days to get a withdrawal approved and 2-5 days more it would have taken to get the money if they had approved my withdrawal the 3rd day. Everything works slow and I have tried to close my account and they have convinced me to keep on playing even though I wanted to quit playing.

Wild Jackpots Casino

8 years ago

Hello,


Thank you for the feedback provided.

We are sorry to hear about your recent experience. Keep in mind that withdrawals have a 48 hours pending period, after which our Finance department checks everything regarding it and issues it in the shortest time possible.

From that point on, it takes between 2 to 5 business days for the money to actually reach the account. However, since we're not able to process withdrawals during weekends, the process can take a bit more if the initial request is put in during Thursdays or Fridays.

Regarding the account, our colleagues tried to find out what were the reasons behind the decision and tried to fix any issues or concerns you had. For the account closure, there's a standard procedure and if your decision to close the account is final, then we will surely respect it and that's what also happened in your particular case.

We hope your issues were addressed and we wish you Happy Holidays!


Regards,
WildJackpots Team

Microgaming games provided, which is impressive. bonus system is quite attractive.
By the way, I tried out live dealer baccarat, it was exciting. Nevertheless, this casino has some drawbacks

Almost each operation on the site is conducted via support and email, and it's not that convenient and rapid. And yeah, I agree with those ones stating that sometimes promo codes for bonuses dont work.

Wild Jackpots Casino

8 years ago

Hello,


Thank you for your review.

We are happy to hear you like the games provided, as well as our bonuses. We're always striving to offer the best deals available for our players, as well as dynamic promotions.

Regarding the downsides you mentioned, keep in mind that our bonus system is semi-automatic, which means that players can claim what bonuses they wish, by themselves, by using a special tab in the Banking page.

When it comes to the promo codes, our promotions have a start and an expiration date, and there might be times when a certain promotion has already expired by the time the promo code is entered.

We hope you will continue having fun with our casino and we wish you all the best!


Regards,
WildJackpots Casino Team

- Good games
- Variety of games
- 9 line to a multi-line games
- You dont have to win a certain amount of cash to finally be allowed to withdraw. Some websites you have to win over $50 before you can withdraw money. $20 is the minimum withdrawal.

- False and inconsistent advertising (promotions). I use to get a promotion that is still advertised but without any real explanation, I was not able to receive it anymore. The support team said 'it just wasnt available on my account anymore'. However, my friends still receive it like I use too.
- All games have a very similar version of it but under a different theme
- Takes awhile to receive your withdrawl/winnings, resulting in temptation to gamble it. Pending winnings take up to 3 - 7 days.

Wild Jackpots Casino

8 years ago

Hello,


Thank you for your review and allow us to explain.

Every promotion that we are sending has a start and an expiration date, and in order to benefit from the bonus offered, the terms of the promotion have to be met. Also, every account is different and promotions often vary from one account to another. Nevertheless, we just sent you a message regarding the recent issues you experienced, in order to further investigate matters.

Regarding the pending period for withdrawals, the standard pending time for unverified players is 48 hours. Upon the first payment, a standard verification process is started and as soon as it's finished, players receive their money based on the chosen withdrawal method. Some methods like wire transfer take a bit of time to be fully processed, while others like e-wallets are very fast, instantly or in a matter of hours. Furthermore, we also offer the "manual flushing" option, in which fully verified players are able to request their withdrawal to be pushed past the pending stage, straight into processing.

We hope your concerns were addressed, however, should you have further questions, we are always happy to help.


Regards,
WildJackpots Casino Team