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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

The customer support representatives were the most professional and genuine I've ever encountered. I have never experienced faster payouts or better bonuses before! The interface is highly attractive, and the slots perform exceptionally well, offering a wide range of choices. Additionally, the deposit bonuses are enormous and highly rewarding!

I must admit, I tried to find something I didn't like, but honestly, nothing comes to mind. This place is truly fantastic for spinning the reels. If I had to say something, it would be about the referral program. While the current program is exceptionally generous, it could be even more convenient if there was an automatic referral link system in place.

I am delighted by the wide variety of games offered at Wild Casino. One remarkable aspect is their swift payout system, ensuring that no matter the winnings, you receive your cash within minutes of cashing out! Additionally, I have the pleasure of being assisted by an outstanding VIP host named Linda. If you decide to play at this casino, I highly recommend requesting her services as well.

Apart from that minor drawback, which is the absence of a few games you enjoy from other casinos, I find Wild Casino to be an excellent gaming destination. Overall, it offers a fantastic gaming experience and is a great place to play!

Great casino. Switched over to wild.io from mbit for better bonuses, lower withdrawal minimums and better customer service. 10 stars should be the rating if it wasn’t for …

Waiting on a withdrawal for a week now. I’ve gotten spun by support every step of the way. It’s been “ on its way in the coming hours” twice now. They have it marked completed, acknowledge that it’s not yet sent, and refuse to tell me why I can’t have my money. Beyond frustrating, I can’t even play here now. Why would I? Just as bad they kicked me off their chat service. I can see chats but not send chats- and can’t tell me why. I see others with similar problem as me, waiting almost a week now for funds. Yet others in chat are depositing and withdrawing right now. Talk about disrespectful.

Great Game Selection: I was impressed by the wide variety of games casino that I trust. Deposits are quick. I've only made 3 deposits so my experience with wild is still new.

My only dislike about wild is that they recently return my deposits when I make them using cashapp rather than coinbase which makes no sense to me but at least they haven't lost any deposits.

Everything from the wide variety of slots to the quick and easy withdrawal process is hands down the best, most trustworthy and reliable. The customer service provides a quick response to any inquiry and they are very generous when it comes to bonuses. The jackpots actually do hit frequently, I know from experience. They have tournaments weekly that are actually obtainable and winnings do not require any wagering. The other nice thing about the casino is that the max withdrawals when playing with a bonus is super high. They have a great loyalty program that allows for fast advances through the levels and increases in the daily rakeback and weekly cashback. I highly recommend this casino.

I tried to think of something I don't like and honestly nothing comes to mind. It really is a great place to spin the reels. I suppose if there was something I absolutely had to say it would be an automatic referral program. The current program is extremely generous but may be easier if there was a link.

I’m new to this casino but so far I am impressed. I love that they give you a series of welcome bonuses that not only at least match your deposit but you get free spins as well! And the agent chat support is stellar! Super quick to reply and extremely helpful and friendly. Aaron was delightful in assisting me w several questions I had. They seem to have a lot of promotions to keep things exciting and their game selection is great. They have my favorite game providers Pragmatic Play and Platipus which is a must for me. Another perk is that even though you can’t deposit UScurrency, gameplay can be viewed as such which is really awesome.

There are a few hiccups as far as smooth gameplay and pages loading but nothing so bad that it would deter me from playing on this site. Be careful to observe the deposit minimums. I didn’t and lost $6 to the blockchain bc they won’t accept deposit if it doesn’t meet the minimum

The most professional and REAL customer support reps I have ever had the pleasure of speaking with. Never had a faster payout or better bonuses! Extremely appealing interface, the slots run extraordinarily well and there are so many choices! HUGE deposit bonuses!

Had an issue with a particular slot and they are investigating! Other than that? I could not have had a better experience anywhere else!!! I have nothing else to dislike about wild.io, to put it plainly. I was blessed to find this casino!

Truthfully I can say that this casino is one of the best! The site itself is very informative and easy to understand, I`ve found everything I needed very fast. I requested a withdrawal and they approved it in 7 minutes, they haven't requested any documents from me which probably means they have a no kyc policy. Very kind support, very fast and they solve all your problems fast! Also I enjoy the that I can play in $ while I deposited BTC. Keep up the good work.

I love that Wild Casino has such a diverse amount of games and that no matter how much you win at once they always pay out within minutes of cashing out! Also, I have a fabulous VIP host her name is Linda and I would highly recommend requesting her as a VIP host if you happen to play at this casino.
She always takes care of her clients and makes sure she’s keeping tabs on how your enjoying your experience. She has great ways of coming up with bonuses that meet each clients needs. I highly recommend this casino!

The only thing I can think of that may be of dislike is that they have a few games that I enjoy at other casinos that they don’t currently have here other than that I think it’s a great place to play!

What makes Wild Casino my daily go-to for spinning slots other than the frequent wins, of course, is the way the staff treats me like a valued guest. Linda from the VIP team is absolutely wonderful. She often pops a surprise bonus into my account and they are extremely generous. If I have a question she is always there to answer it even if it is on her personal time. And Linda must have trained the customer service staff, specifically James, Adrian, and Luna to name a few because they are all truly amazing, always quick to respond to a question or concern I may have, and always willing to go above and beyond to answer often adding a bonus to my account in the process. I have played at many online casinos and until Wild.io it never felt like there was a fair balance of give and take between depositing and winning/bonuses. They certainly give more than any other casino I have played at. The deposit process is super easy. Cashing out to my bitcoin wallet is surprisingly fast and I have never experienced any type of issue, no delays or hassles from the casino regardless of the size of the withdrawal. It does not take long to achieve level 6 in their loyalty program which unlocks daily cashback and wheel bonuses for deposits are the norm in fact, they just added a second daily wheel bonus that contains 200 free spins and a $10,000 prize. If you are looking for a casino that actually takes care of its customers look no further.

I can not think of one thing that I dislike about this place. It really does check every box in the best way. And believe me, I would tell you. Try it if you haven't already, you will not be disappointed.

Dear Hotmess32, We thank you kindly for your review and will make sure to pass your lovely comments onto the rest of our team. Thanks again, Linda

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Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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