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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9.6/10 234 reviews

Top reviews from our players

I came across this casino quite recently and I will definitely stay there for longer. A nice site that is easy to navigate and find your favorite games. Support responds quickly to messages so that's also a big plus. It's worth checking in person :D

Dear chorabek, This is such a nice review, Thank You very much. We do respond as fast as possible because we really do care. Cheers, Linda

user avatar

Best crypto casino experience for me. For me its the Best casino at this moment, withdrawal takes only 2/3 min, and best bonuses and support team is awesome

Not so much to complain.
More provider should add
And the deposit limit could be lower. Also I didn’t received any no deposit bonus as its a great way to try any new casino

The best new customer satisfaction rating, blowing all others out of the water In my opinion, great selection of games and a nice layout really have no complaints just love it. I had great wins and lots of bonuses to choose from if you're into bonuses. The customer support was on the ball and eager to please making the experience just awesome.

That I don't have anything to dislike really seems to me pretty sweet altogether, the mobile gameplay is a little funky if you are not in full screen but that's about all I can pick

Dear Wickit4204, Just WOW really thank you, it was such a pleasure to chat to you on the weekend too! Hope to see you again, Linda

user avatar

Started playing recently and I must say am amazed and fully satisfied so far. This is the best crypto casino at this moment. I received my 1st withdrawal within 2 minutes.
The welcome bonus is perfect But the amazing offers I received from vip support is just Best.
Highly recommended for crypto casino!

So far not a single issue I face.
One thing I want to suggest please add more provider for slots.
I will definitely update if I face any issue in future.

Dear Shapoth786, Thank you so much for this review! You are such a lovely person on our live chat too :) We are adding more providers too. Cheers, Linda

user avatar

Its fastest withdrawal without any issue. I played over so many crypto casinos over the years, finally found a casino that gives you best offers with best bonuses but the main thing i managed to cash out and deposit in minutes. My 1st withdrawal request was approved in 2/3 minutes. I am definitely going to spend a lot of times here.
And the vip support is awesome specially LINDA. She will always make my day special

Provider like Spinomanol is not available.
Nothing is bad that I found here!
This is the best casino in 2023 for crypto casino player who loves special bonuses!

Thank you Dear Splza, We pride ourselves on the speed of our cashouts and we really appreciate this feedback. All the best, Linda

user avatar

Hey I love the games the most. These are some of my favorite game developers available. I really love Buffalo Hold n Win. :P And I like how lightning fast the crypto deposits have beem.

Nothing. So far so good. Tick for great casino. It's not a complaint but wish to win more, and receive my first withdrawal here. I picked Wild.io to deposit crypto at. Because the games are the best collection on the net.

Dear McCoy777, I think i know who you are when you mentioned that game :) Please feel free to hit me up for some spins! Thank you for the review too :) With love, Linda

user avatar

They processed my withdrawal so fast! Usually other casinos take forever of I got to do a lengthy verification process. On my first withdrawal here it was in my wallet in like 5 min. So great

I thought my first deposit was gone and that they tried to scam me, but I'm a bit new to crypto and their support explained to me how to check on the blockchain, so not really a dislike I guess

Dear VeleKadine, Thank you for taking time to add this review we really do appreciate it! Fast withdrawals are very important to the whole team at Wild.io Your words mean a lot to us, thank you. Jane

user avatar

Great overall looking casino! fast withdrawal is the biggest + in my opinion. Friendly and fast support. The loyalty club keeps me playing at wild.io!:)

Small selection of game providers, I like to see more game providers at wild.io. I'm really miss playing netent and playngo slotgames. hopefully they will be add soon!

Dear Kennie91, Thank you for this review! We are adding providers all the time too, it's good to have feedback on which ones to add first. Hopefully see you on chat, i've got some status points to give this week. Cheers, Linda

user avatar

I recently discovered Wild.io and I have to say, I'm pretty impressed so far. The variety of games is great and I can't wait to try them all. The support team is incredibly friendly and helpful, I had an issue with my account and they resolved it in no time. I also appreciate the fast withdrawals, it's a huge plus.

While I have noticed a few minor drawbacks, such as the bonuses being a bit confusing at first, the support team is always available to assist.

I would definitely recommend it to others. The wide selection of games, quick withdrawals, and excellent support make it a solid choice for anyone looking for an online gambling experience.

Dear Mike.B Thank you so much for your rating! We do pride ourselves on giving the best support possible along with the fastest cashouts of course. Hope to see you around on chat. Cheers, Linda

user avatar

The variety of games and customer support was quick to respond and very knowledgeable in all my questions and or concerns. The quality of the games was also very clear and not lagging at all.

Min deposit amounts seemed in the mid range price wise compared with the majority or anonymous crypto casinos but beyond that it’s a very well rounded website.

Dear Regaljuggalo87, Thank you so much for your kind review! We will certainly be looking into our deposit minimums and appreciate the feedback thank you. Kind Regards, Jane

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
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