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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

This casino went above and beyond what I expected! The deposits are lightning-fast, the game selection is extensive, the bonuses are exceptionally generous, and the customer support is top-notch. I wholeheartedly recommend it for an incredible gaming experience!

I made an effort to find something I dislike, but honestly, nothing springs to mind. It truly stands out as an excellent place to enjoy spinning the reels. If I were to pinpoint something, it would be the lack of an automatic referral program. Although the existing program is incredibly generous, having a direct link might make the process even smoother.

Dear HelenJericho, Thank you for sharing your experience! We're thrilled to hear that we exceeded your expectations with lightning-fast deposits, game selection, and top-notch customer support. Your recommendation means a lot to us! We're delighted that you found your experience here outstanding. Your feedback about the referral program is appreciated. While our current program is generous, we'll consider your suggestion to further enhance our services. Thank you for choosing us, and we're excited to keep delivering exceptional moments as you enjoy spinning the reels with us! Best regards, The Wild.io Team

user avatar

There's not a single aspect of this place that I find fault with. It undeniably satisfies every criterion most impressively. And trust me, if there were any issues, I'd be upfront about it. So, if you haven't given it a shot yet, I strongly recommend trying it out; I assure you that you won't be disappointed. The comprehensive experience it provides is truly remarkable.

The fact that there's nothing to dislike appears appealing overall. The only minor drawback is that the mobile gameplay gets awkward when not in full screen, but that's the only issue I can identify.

Dear LucianKirk, Your positive feedback about Wild.io brings us immense joy! We're thrilled that you find every aspect of our platform satisfying and that it meets your criteria remarkably well. Your wholehearted recommendation means a lot to us, we appreciate your feedback about mobile gameplay. Improving this experience for users who prefer not to play in full-screen mode is something we'll certainly look into to enhance overall usability. Thank you for your support and valuable insights. We're committed to providing an even better experience and look forward to welcoming you back for more enjoyable moments. Best regards, The Wild.io Team

user avatar

I really appreciate the wide variety of games available at Wild Casino, and what's even better is that they consistently process payouts within minutes of requesting, regardless of how much you've won at once!

There's honestly nothing I can find fault with at this location. It genuinely fulfils every aspect perfectly. Trust me; I'd let you know if there were any issues. If you haven't given it a shot yet, go ahead. You won't be let down.

I was truly impressed by the level of professionalism and authenticity displayed by the customer support representatives – they're the best I've come across. I've never encountered quicker payouts or more enticing bonuses before. The interface is aesthetically pleasing, and the slot games perform remarkably, presenting a wide array of options. Moreover, the deposit bonuses are substantial and exceptionally rewarding!

Wild.io, the Wild Casino, offers me the convenience of playing with USDT, which satisfies my preferences. However, the sight of additional crypto choices is certainly gratifying. The assortment of games is excellent, with fresh titles prominently showcased. Up to this point, my overall experience has been enjoyable.

The casino shows promise, though there's room for improvement. One area where they missed an opportunity is in not offering bonuses for new games. Certain rewards are not relevant, which dampens my enthusiasm for experimenting with fresh titles.

The extensive range of reliable casino games left a strong impression on me. Deposits are processed swiftly. Having made only three deposits so far, my encounter with the dynamic aspects is still relatively fresh.

The sole aspect I'm not pleased with concerning Wild is their recent practice of refunding my deposits when I use Cash App instead of Coinbase. This decision baffles me, but on a positive note, they haven't lost any of my deposits so far.

I must say that I find everything quite agreeable and pleasant. However, I must admit that the mobile gameplay may feel a bit awkward if not in full-screen mode. Nevertheless, this seems to be the only downside that I can observe.

I recently discovered this casino, and I'm definitely planning to extend my stay there. It boasts a user-friendly website that makes it simple to navigate and locate your preferred games. Additionally, the support team is swift in their responses to messages, which is certainly advantageous. Visiting in person is an experience that holds value.

I don't really have any significant dislikes; the overall experience seems quite pleasing to me. The mobile gameplay might feel a bit awkward unless you're in full screen mode, but that's pretty much the only minor issue I can identify.

I am thrilled with the wide variety of games offered at Wild Casino. Moreover, their quick payouts are impressive, ensuring that you receive your winnings within minutes of cashing out, regardless of the amount. Additionally, I must mention the fantastic VIP host named Linda. If you decide to play at this casino, I highly recommend requesting her as your VIP host for an exceptional experience.

I can honestly say that there is not a single thing I dislike about this place. It truly exceeds all expectations in every aspect. Believe me, if there were any negatives, I would let you know. If you haven't tried it yet, I highly recommend giving it a shot; I assure you won't be disappointed.

I recently discovered this casino, and without a doubt, I plan to extend my stay there. The website is pleasant, with an intuitive navigation system that allows you to easily find your favorite games. Responsive customer support is another significant advantage. I highly recommend checking it out personally; it's definitely worth it!

I cannot think of a single thing that I dislike about this place. It genuinely meets every criterion in the best possible way. Trust me, if there were any shortcomings, I would let you know. If you haven't already tried it, I strongly recommend giving it a shot; you won't be disappointed!

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

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