Dear Audience,
After reviewing the documents submitted by the user, it has been determined that the user resides in a location where access to our website and eligibility to claim a no deposit bonus is restricted. This determination is based on the following terms and conditions:
"2.3 It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted."
"2.6 Users from the following countries (“Restricted Countries”) are not allowed to deposit and play real money games: , Portugal, Slovakia, Spain, Israel, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, French Polynesia, Wallis and Futuna, New Caledonia), United Kingdom, Lithuania, Dutch West Indies, Curacao, Poland, Belgium, Romania, Russia, Kenya, Vietnam, Pakistan, Indonesia, China, Hong Kong, Malta, Netherlands, Wallis and Futuna Islands, Saint Pierre and Miquelon, Sint Maarten (Dutch part), Mauritius, Isle of Man, Costa Rica, Comoros, Belize, Ukraine, Australia, Antigua and Barbuda, the United States of America and its territories, Georgia, Iran, North Korea, Syria, Cuba, Venezuela, Greece. Wild.io cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy."
Source: https://wild.io/terms
"1.24 Players from the following countries are restricted from all no deposit free spin offers: Afghanistan (AF), Albania (AL), Algeria (DZ), Angola (AO), Austria (AT), Bahrain (BH), Bangladesh (BD), Belarus (BY), Benin (BJ), Bolivia (BO), Bosnia and Herzegovina (BA), Botswana (BW), Burkina Faso (BF), Bulgaria (BG), Burundi (BI), Cameroon (CM), China (CN), Cape Verde (CV), Central African Republic (CA), Chad (TD), Comoros (KM), Congo Republic (CG), Congo Democratic Republic (CD), Croatia (HR), Cyprus (CY), Czech Republic (CZ), Côte d'Ivoire (CI), Denmark (DK), Djibouti (DJ), Estonia (EE), Egypt (EG), Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), Finland (FI), France (FR), Gabon (GA), Gambia (GM), Georgia (GE), Ghana (GH), Greece (GR), Guinea (GN), Guinea-Bissau (GW), Guyana (GY), Haiti (HT), Honduras (HN), Hungary (HU), Ireland (IE), India (IN), Indonesia (ID), Islamic Republic of Iran (IR), Iraq (IQ), Jordan (JO), Kazakhstan (KZ), Kenya (KE),Kuwait (KW),Latvia (LV),Lebanon (LB),Lesotho (LS),Liberia (LR),Lithuania (LT), Macedonia (MK),Madagascar (MG), Malawi (MW), Malaysia (MY), Mali (ML), Mauritania (MR), Mauritius (MU), Moldova (MD), Mongolia (MN), Montenegro (ME), Morocco (MA), Mozambique (MZ), North Macedonia (MK), Namibia (NA), Nepal (NP), Nicaragua (NI), Niger (NE), Nigeria (NG), North Korea (DPRK), Oman (OM), Pakistan (PK), Philippines (PH), Poland (PL), Portugal (PT), Romania (RO),Russian Federation (RU),Rwanda (RW), Sao Tome and Principe (ST), Senegal (SN), Seychelles (SC), Serbia (SR), Sierra Leone (SL), Slovakia (SK), Slovenia (SI), Somalia (SO), South Sudan (SS), State of Palestine (PS), Sudan (SD), Swaziland (SZ), Syrian Arab Republic (SY), Thailand (TH), Togo (TG), Tunisia (TN), Uganda (UG), Ukraine (UA), United Arab Emirates (AE), United Republic of Tanzania (TZ), Vietnam (VN), Yemen (YE), Zambia (ZM), Zimbabwe (ZW)." Source: https://wild.io/bonus-terms
As a result of these restrictions, we are required to disable the user's account. However, the user will be able to withdraw their TRX balance, which includes their initial deposit, before the account is disabled.
Thank you for your attention to this matter.
Regards,
The Wild.io Team
