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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

They have good bonuses with low playthroughs and they have special level-up rewards with low playthroughs and good RTP with fun and generally good bonus.

There is nothing I can say I dislike about it besides losing and that's the chance you take when gambling so that's the only thing I can say I dislike.

Dear Dailey223, Thank you for your detailed and positive review! It's great to hear that you enjoy our bonuses, minimal playthrough requirements, and the exclusive VIP Club perks. Our team strives to create a fun and rewarding experience for our players, and it's fantastic to know you're enjoying it. We understand that losing can be frustrating, but as you mentioned, it's part of the gambling experience. If you ever need any assistance or have suggestions on how we can improve, please don't hesitate to reach out. Happy gaming and best of luck! With appreciation, The Wild.io Team

user avatar

This casino is one of the best cryptos around! Plenty of deposit bonuses weekly to keep your balance going further. Be silly not to join. Plenty of the top games available and also a VIP level up 👍 👌

Dear Bazznett, Thanks for your enthusiastic review! We're pleased to hear that you consider us among the top crypto casinos in the market. Our team works hard to provide an exceptional experience for our players, and it's great to know that our efforts are paying off. We appreciate your recommendation and are excited to have you as part of our community. If you ever have any suggestions or need assistance, feel free to reach out. Sincerely, The Wild.io Team

user avatar

It always feels like you’ve had a fair experience, there’s never been any hassle or problem withdrawing, and I’ve never had any problems with any deposits. Wild is without a doubt my favorite play to play and where I have won the most!

Dear IMEMINE, Thank you for your wonderful feedback! It's fantastic to hear that you've consistently had good experiences, hassle-free withdrawals, and smooth deposits at Wild.io. We're delighted to be your favorite place to play and where you've had the most success. Thanks for your continued support and for being a valued member of the Wild.io community! Best regards, The Wild.io Team

user avatar

Near instant withdrawals with no issues. Excellent and responsive customer service team. Great selection of games and recent sports book addition hits all the marks for me. The platform is intuitive and easy to navigate wether on mobile or desktop, so I enjoy the experience either way.

Bonuses could be better customized to the player, especially once they reach VIP status. Additionally, there are no daily bonus options currently it’s Monday and Wednesday only.

Dear mwesselman, Thank you so much for your fantastic feedback! We're happy to hear that you enjoy the fast withdrawals, attentive customer support team, and the broad range of games, including our new sportsbook. It's wonderful to know that our platform is intuitive and easy to navigate, whether you're on a smartphone or a computer. We truly appreciate your suggestions about customizing bonuses for VIP players as your insights are incredibly valuable to us. Thanks for being a cherished member of the Wild.io community! Best regards, The Wild.io Team

user avatar

I love wild.io! Been playing there for about a year now and it’s my number one choice when I’m looking to spend a few bucks to win a few more. Customer service is stellar and they treat you like a person…not just another depositor. The promos are great and the games are of many. Fast deposits with even faster cashouts. Shout out to Adrian and Helen and all of the staff at wild.io. Y’all are always amazing!

Dear momof3aht, Thank you so much for your kind words! We're thrilled to hear that Wild.io has been your top choice. It’s great to know our customer support team stands out and that you feel genuinely valued. We appreciate you being a part of our community! Warm regards, The Wild.io Team

user avatar

Great options and a huge variety of games. Customer support is prompt and reliable and easy to understand. Would recommend to anyone that likes gaming for sure.

Dear ParisG13, Thank you for your feedback! We're glad to hear you appreciate the extensive game options. It's wonderful to know our customer support team is quick to respond and always communicates effectively. We appreciate your recommendation to fellow casino enthusiasts. Thank you for being a member of our community. Best regards, The Wild.io Team

user avatar

Love the fast easy payouts. The games seem more than fair, the support is excellent and quick.. great game variety!! And don't forget the awesome bonuses.

Dear Jaypee57, Thank you for your wonderful review! We're excited to learn that you enjoy our quick withdrawals, consider our games fair, and value our attentive customer support team. It's wonderful to hear that you appreciate our diverse games and bonuses. Best regards, The Wild.io Team

user avatar

I love this casino. They pay out quickly and have a nice variety of games I enjoy. I’m a little disappointed that they don’t offer bonuses through chat anymore but it’s not a dealbreaker haha

The monthly bonus being free spins instead of an actual money amount. I never clear the play through which kind of sucks😔. I also wish the reels were looser in the mornings!

Dear fb_10153923207449604, Thank you for your feedback and for sharing your love for our casino! We're glad to hear you appreciate our quick withdrawals and the variety of games we offer. We understand your disappointment regarding the bonuses provided through live chat and the monthly bonus structure. We're excited to let you know that we have revamped our monthly bonus program to make it even better for our players. Your feedback is important to us, and we continually strive to improve our offerings. Your feedback is valuable in helping us shape these improvements. Thanks again for your input, and we hope you continue to enjoy your time with us. Best regards, The Wild.io Team

user avatar

Wild.io is a fantastic crypto casino that I highly recommend. Here's why:
* Engaging Community: Wild.io boasts a thriving Discord server where you can connect and chat with other gamblers on the platform. It's a great way to share tips, strategies, and excitement for your wins.
* Generous Freebies: They are known for showering players with free spins, which are a great way to try out new slots and potentially win big without risking your own funds.
* Fast Payouts: Wild.io prioritizes quick withdrawals, so you can get your hands on your winnings promptly.
Overall, Wild.io offers a fun and rewarding crypto gambling experience with a strong sense of community.

As of right now I can't really think of anything except the fact that I wish they took lightning Bitcoin that would make a deposits a lot cheaper and easier

Dear Shwayziebby, Thank you for your glowing review and recommendation of our casino! We're pleased to learn that you enjoy our active Discord community and the speedy withdrawals. It's fantastic to know that our Discord server adds to your experience by allowing you to connect with fellow gamblers. We appreciate your suggestion regarding the Lightning Network. Your feedback is valuable to us as we continually strive to improve our platform. Thank you for being a part of the Wild.io community and for sharing your positive experience. Best regards, The Wild.io Team

user avatar

This casino is by far my favorite and the best one out their on the Internet today. Great game selection can deposit and withdraw with almost any currency you can even think of. Not to mention the customer support is wonderful. This is my go to casino for most days grest bonuses for depositing and all around great casino once you give it a shot I'm sure you would agree for sure.

What I don't like about this casino is they never or very rarely give no deposit free spins. I would like to see Alot more of that for loyal vip members and show some appreciation to us. Besides only for when we deposit because sometimes we want to play yet have no cash and no free spins and that's only thing id like to see dif is just more no deposit free chips or spins or both. Please and thank you

Dear Pr3vo5t, Thank you for your enthusiastic review! We're delighted to hear that Wild.io is your favorite casino and that you appreciate our vast game selection. It's wonderful to know our customer support has met your expectations and that you enjoy our bonuses. We appreciate your feedback regarding the no-deposit free spins. We highly value our loyal VIP members and your suggestions are always taken into consideration as we aim to improve our services. Your input is important to us and helps us enhance the overall gaming experience. Thank you for being a valued member of our community. Best regards, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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