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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9.6/10 234 reviews

Top reviews from our players

They are the best casino out! Always fair and always great support. I’ve won big plenty of times and they pay out so fast! Never have any problems with deposits or withdrawals.

Nothing! I love it I wouldn’t change a thing about this casino. Any time there’s a problem the support team is quick to fix it! I wouldn’t change a thing.

Hello Donnell50, Thank you for your wonderful feedback! We’re thrilled to hear that you find us the best casino with fair play and great support. It's fantastic to know you've had big wins and that our payouts are quick and hassle-free. We're delighted that you're satisfied with our services and appreciate your kind words about our support team. If you ever need assistance or have suggestions, we're always here to help. Best regards, The Wild.io Team

user avatar

I like that you can almost instantly cash out and have your funds in your own personal account. The customer service is fast and courteous they have always been on top of helping me out. I love this casino.

I dislike the monthly bonus why does everyone get the same thing if I deposit 1000 and someone deposits 100 they shouldn't be getting the save bonus I do. And I don't like that you guys aunt give out free daily coins or sc if you guys changed them to things I would honestly think you was the best casino.

Hello Allenp49, Thank you for sharing your thoughts with us! We’re delighted to hear that you appreciate the quick cashouts and our responsive customer service. It’s wonderful to know that you love our casino. Regarding your feedback on the monthly bonus and daily rewards, we truly appreciate your suggestions. We understand your concerns and will take them into consideration as we work to enhance our offerings. Your input is invaluable to us in improving your experience. Thank you again for your feedback, and please feel free to reach out if you have any other suggestions or need assistance. Best regards, The Wild.io Team

user avatar

I love this casino! Welcome bonuses are great. They have a vip program that you can progress through to get free spins, and money! Cashout is super fast with different options to choose from. Support is live and is an actual person! Check out this casino!

Hello JaedenHim, Thank you so much for your enthusiastic review! We're thrilled to hear that you're enjoying the welcome bonuses, VIP program, and fast cashout options. Our team works hard to ensure you have the best experience, and it’s great to know our live support has been helpful. We appreciate your support and look forward to providing you with more exciting experiences at our casino. If you have any suggestions or need assistance, please feel free to reach out. Best regards, The Wild.io Team

user avatar

I love the bonus weekly cashback that is awarded and the games on this site. Being able to receive part of my losses back each week is nice. I also really love the tournaments that are held constantly on the site.

The only thing I don't like is that there are some games that are on other sites that I play that are not available here on wild.io. If the games that I like to play were on here I would never play anywhere else.

Dear Amn41, We're grateful for your wonderful feedback! We're thrilled to hear that you enjoy our weekly cashback bonuses and the exciting tournaments we offer. It's great to know that our cashback feature and game selection enhance your experience. We appreciate your suggestion about adding more games to our casino. Expanding our game library is always a priority, and your input helps us understand which games our players love. If you have any other suggestions or need assistance, please feel free to reach out. Thank you for choosing Wild.io, and happy gaming! Warm regards, The Wild.io Team

user avatar

The variety of games, I love when you have the option to play different game every day, and that sometimes you have deposits bonus that rewards you greatly.

I would like to see a credit card deposit option because it’s not easy today to get cryptocurrencies any time for me so I would appreciate if there was an alternative to cryptocurrency.

Dear Efilek, Thank you for your feedback! We're delighted to hear that you enjoy our diverse game selection and the rewarding deposit bonuses. Providing a wide range of games is important to us, and it's great to know you appreciate the variety. We are pleased to announce that you can now purchase crypto directly from your casino account wallet using a credit or debit card. If you need assistance please feel free to reach out to our customer support team. Have fun and best of luck! Sincerely, The Wild.io Team

user avatar

I love the instant deposits. Your money hits your account as soon as your btc you sent is initiated , instead of waiting for a confirmation like most other casinos. Which usually take hours lately.. I also like the easy user interface and the up to date games!

Dear soschris, Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our casino. We are committed to providing the best for our users, and your positive remarks are truly encouraging. If you have any suggestions or require assistance, please don’t hesitate to reach out. Thank you for choosing our casino, and happy gaming! With appreciation, The Wild.io Team

user avatar

Best casino I've used. Support is helpful and informative. Deposits are nearly instantaneous. Withdraws are confirmed for security. The games are vast in numbers. A place I recommend to anyone.

Dear Fab1, Thank you so much for your glowing review! We're thrilled to hear that you consider us the best casino you've used and that our support team has been valuable and instructive. It's great to know that our quick deposit process and secure withdrawal confirmations are meeting your expectations. We take pride in offering a vast selection of games and are delighted that you would recommend us to others. Have fun and best of luck! Kind regards, The Wild.io Team

user avatar

I like their wide range of games, including slots and live games. The software they use is amazing. No long Kyc. No wait time for withdrawal too which is amazing.

I wish they had some other games from different software companies but a small price to pay when it comes to playing with a casino that’s actually enjoyable

Dear Tripp2022, Thank you for your positive feedback! We're thrilled to hear that you enjoy our broad array of games, featuring slots and live games. We appreciate your suggestion about including games from different providers. We are always looking to expand and improve our offerings to ensure the best possible experience for our players. Thank you for choosing our casino and happy gaming! Warm regards, The Wild.io Team

user avatar

Quick deposits and payouts, solid bonuses, and just a no-nonsense online casino. Whether it be the wheel bonuses, the weekly Cashback, or the customer, it is just a well-run system.

Dear Cubano203, Thank you for your wonderful review! It's great to know that the Wheel of Fortune, Weekly Cashback, and the customer support team are meeting your expectations. Our team works hard to ensure a smooth and enjoyable experience for our players, and your feedback means a lot to us. Happy gaming and good luck! Sincerely, The Wild.io Team

user avatar

I like the competitive rates. I like the games. The games are the most fun.Their volatility rating is for the roof it's one of the best casinos. The staff is super friendly. They're very knowledgeable and very, very helpful. I think Wild io is probably the number two casino out of all casinos online truthfully

Dear Wahlj1982, Thank you for your fantastic review! We're pleased to learn that you value our competitive rates and entertaining games. It's great to know that our staff's friendliness and expertise have made a positive impact on your experience. Your kind words motivate us to keep striving for excellence. We're honored to be considered one of the top casinos in your opinion. Happy gaming and good luck at Wild.io! Warm regards, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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