Reeltastic Casino

Out of nothing a bonus of 5 euro's. The casino works quick on the phone which is nice. U can easily go from one game to another without being delayed.

I asked the support how much wagering I needed more, cause u cannot look into this yourself. After asking twice I wagered my bonus and withdraw € 150,- But during my attempts to wager I appearently made a bet of more than 30% of the bonus money (higher than € 1.50,-) which is not allowed.
I don't understand why all my money is cancelled - I think it should be rewinded to the moment I made appearently
a 0.60 cent to high bet.
I don't understand why they don't put the rules in the mail send to with the bonus terms. As the mail only says: here's a 5 euro bonus to play with

Reeltastic casino is one of the casinos I joined in May. Why? The answer was pretty simple. I had found a no deposit bonus code for signing up and since I was looking for a way to spend some of my extra time, I decided to give it a go. I noticed that they were on Askgamblers so I felt a bit more confident in signing up, besides they are a part of the same casino group that I know and have played at before- I wasn't a huge fan of the sister sites but at this point, I wasn't risking my own money so I didn't think much of it.

In order to get the bonus, I had to sign up and use a specific bonus code as well as verify my email. I signed up, used the code and it showed to be valid which was good, then I verified my email and logged in into my new account. However, I noticed that the bonus was nowhere to be found. I looked in the cashier (not a fan of the navigation, I have to admit) but there was nothing, so I started to have a chat with the casinos' live support. Luckily enough they have live chat and an agent was with me right away. After spending about 15 minutes in live chat, I finally was given the bonus, as the agent added it manually. However, they tried to sell the welcome bonus pretty hard, and only when I said if I could get my no deposit offer I used the code for, the offer was added. I'm not sure of course but I think that it might be a way for them to communicate with players and promote their bonuses, while many players might be looking for the no deposit bonus only.

Regardless, the casino is powered by several software, including Microgaming, Betsoft, Playson and a few others, however, when it comes to bonuses, only a small list of games can be played and are located in their Bonus Games category, where majority of games are from game providers I can't even recognize. With my 10eur balance, I played Mummy slot by Fugaso. I was playing with minimum bets and got free spins very quickly, but they paid only 7x bet! I stayed with the game for a little bit but didn't get any base hits over 4x bet and ran out of balance quickly.

Overall I didn't really have a good time at Reeltastic casino. The game selection seems poor, if I compare them with any of the casinos I usually play at, also since their welcome bonus can be played on bonus games only, I know I won't be taking this offer or making a deposit there.

So I saw this recommended on Askgamblers and gave it a shot.. But damn, what a terrible mistake. One awful casino with shady and misleading terms. I cannot say anything good about this casino.

-The bonus terms are extremely confusing. U automatically get added a 200% bonus with 45x wagering. The bonus is sticky to your balance (bonus balance). U do play cash first, but if u win, u cannot withdrawal. Actually u have to wager the entire bonus, before you can withdraw. To make this worse u cannot keep the bonus amount, only real money balance.. It just makes no sense and it's very misleading. Casinos like this should be blacklisted and not promoted.
-Long withdrawal times and limited to 5.000€ per month..
-Minimum withdrawal of €100,-
-Not all games were showing while I have an active bonus, even though I had cashbalance. Only the super volatile games, like betsoft and fugaso, that feel like they are never gonna pay.
-Chat barely responding. I spoke 1 operator that told me bonus gives a better chance of winning. Though it's only there to lock down your real money deposit and attache a big wager to it. You've been warned!

a lot of choice of games , good layout. thats it.

The live chat realy takes a long time for you get any answer, minutes between.
There bonus rules are realy unclear and confusing. It says that you first play with your own money then with the bonus, but as soon as you go play al the money is bonus even if you just deposit, it is not possible to withdrawal anymore, you have to wager 45x so almost impossible to even get your own money back. After I noticed I had a bonus, a asked to remove the bonus, it was not possible because I had played, but still with my own money, never touched the bonus. So if you want to play there be aware of this. I felt like I was robbed. If you play with the bonus money ( which I was forced to) a lot of games are excluded.

My favourite game was available in a mobile version

Very long response time by mail, chat forwards you to e-mail, cancelling bonus winnings due to unclear bonus terms, no communication/response about problems, faulty casino software lets you play other games with bonus WINNINGS what shouldn’t be possible