I did withdrawal at reeltastic.com 6 days ago. They asked documents and I gave them. Then all changed and they don't answer to anything. I did everything right. Their rules say "we handle documents in 1 business day" and "we handle withdrawals in 5 business days" Both those periods are already gone. So I'm waiting my withdrawal to complete. No any answer to my document message too.
The worst thing is their unfair "customer service": their live chat acts horrible way and they don't answer to emails and phone. I told to livechat about this problem: They answered something like this "why u withdraw all your money, u cant play now??" and "I dont know, try sending documents again" and then they close a chat. Never seen anything like that in live service before. Now, they don't even answer at live chat anymore.