PokerStars Casino Complaints - Withdrawal & Other Problems

PokerStars Casino - Account Frozen again no email replies

Account frozen in April 2020After numerous emails and the assistance of AskGablers, Account unfrozen.Account frozen again on 7th July 2020 with no ...

PokerStars Casino - Casino delaying verification and withdrawal of approx 12 000 dollar

As the title states, Pokerstarscasino is delaying my verification process by not responding to email. I made my Pokerstarscasino account on the 6th of ...

PokerStars - Self excluded from brand

i joined pokerstars uk on 23/06/2020 at the time i had no knowledge of them being associated with skybet of which i am self-excluded from as of 04/17- ...

PokerStars Casino - Refusing to credit a promised deposit bonus

I have email from pokerstarscasino: Verify your account by uploading your government ID (front and back) hereLog in to your account and deposit using ...

PokerStars Casino - Delayed response to limit increase

I am looking to submit a query to chase up an existing request which has taken a bit of time.On the 3rd of July I requested to increase deposit limits ...

PokerStars Casino - Account frozen for 3 months, still haven't heard a sound from them

For a couple of months now my account has been frozen at pokerstarscasino. As soon as i tried to make a withdrawal they froze it and gave me no info ...

PokerStars Casino - Withdrawal still pending after a week of waiting

I've been playing on Pokerstars for around 10 years. I've never had any issues with them and my withdrawals were always processed. On the 18th I've ...

PokerStars Casino - Not allowed to withdraw funds

I signed up on Pokerstars 2 months ago. At a point I was asked to go through the verification process. I submitted all the documents requested but my ...

PokerStars Casino - Account has been temporarily restricted pending a routine security investigation

Hi, I’ve been a long-time customer on PokerStars, my accounts been verified by uploading my documents. Recently I’ve been playing more due to ...

PokerStars Casino - Just blocked my 7 year old account pending a security check

Pokerstars have blocked my account which they are saying is 'Pending security investigation' it should be ok in a few minutes . It is going on now ...

PokerStars Casino - Withdraw problems and playing privileges revoked

Hello,I have no idea what is happening with poker stars these days. Last week I have verified my account for a 2nd or 3rd time over 10 year time lapse ...

PokerStars Casino - Frozen Account

Hi,I have been playing on Pokerstars for a few years now and would consider myself a top tier costumer. However, just over 2 months ago my account was ...

PokerStars Casino - Funds withheld and account frozen

HiI’m currently locked out my PokerStars account for over two weeks since I withdrew some winnings. I soon noticed after withdrawing I could no ...

PokerStars Casino - Frozen Account no reason and no contact

Have been playing without issue for a month plus then Pokerstars itself froze my Account for no reason and after multiple (14) attempts to contact ...

PokerStars Casino - Account not playable

A few weeks back my casino account is blocked from playing any casino games. I keep getting the same error message (See attached) of casino games ...

PokerStars Casino - Account is still frozen from cooling of period

I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...

PokerStars Casino - Account frozen and no contact from them

I have been frozen out of my PokerStars account for over 2 weeks now without any correspondence back from them about how to unfreeze my account. I ...

PokerStars Casino - Emailed me regarding a refund then ignored my emails

Receive an email randomly from poker stars “You have a refund” (I have the screen shot) I’m unable to log in due to self excluding. I have sent ...

PokerStars Casino - Account restricted with no further instructions

I have received the message below from PokerStars. It has been 48 hours and I have received no instructions from them on what further action is ...

PokerStars Casino - Account frozen and no response for 6 weeks

Randomly got a message stating that my account was frozen on the 7th April 2020. E-mailed [email protected] on the below dates and have had ZERO ...

PokerStars Casino - Account selected for 'routine security review' followed by zero communication

Dear PokerStars casino,Whilst I understand you must be under a great deal of stress with covid-19 reducing your operating capacity in the CS ...

PokerStars Casino - Deposit locked for over a year and unresponsive to emails

Dear Askgamblers,On the 18th April 2019 I registered with the casino and deposited £500. I received an email the same day informing me that my ...

PokerStars Casino - Account frozen with €1,600 balance

Hello,I am an Austrian citizen who joined PokerStars. I followed www.betstars.eu=skybet.de=starsweb.pokerstarscasino.eu (you can check by yourself ...

PokerStars Casino - Frozen my account without any reason with my funds in it

I have been trying to get pokerstars to respond to my emails since 7 May. When I tried to log on they asked me to email their support team as they had ...