PokerStars Casino Complaints - Withdrawal & Other Problems

PokerStars Casino - Account restricted for almost a month

Hello,My account was temporarily restricted by the said casino after I've tried to withdraw some money. The pop-up message says the security check ...

PokerStars Casino - Withdrawal put on hold after account closure

Hi,I have a complaint against PokerStars Casino, 23/07/2022 I asked PokerStars to close my account via live chat, and after that, I received an email ...

PokerStars Casino - Account restricted due to pending investigation

Hello,My name is < full name removed > and on 31st of May 2022 my account has been frozen for security investigation just 1 day after I have cashed ...

PokerStars Casino - Safe gambling not that safe

Hi,I have a major complaint to make about this casino.On the 18th of June I spoke to someone on chat support and told them to close my account as I ...

PokerStars Casino- My Account Got Frozen After Deposit

My account has been frozen after making a deposit with only a generic email to seek help from & no access to my funds. This is despite a successful ...

PokerStars Casino - Playing Privileges Have Been Revoked Unproperly

I'm a frequent player on Pokerstars, on multiple of their platforms... Poker, Casino, Sports, etc. Their sportsbook is horrible, but I use it for the ...

PokerStars Casino - Account frozen after success verification

15.01 I started to play at pokerstars and won 10k$.When I tried to cashout I had some troubles and they ask me to provide documents, it was 16/01. ...

PokerStars Casino - Big withdrawal put on hold while giving me a hard time with account verification

I've been playing on PokerStars for a while now and last month I withdrew some money and had no issues (EUR 2,638.05). This time I had a big win and ...

PokerStars Casino - Account ''Temporarily Restricted'' for 10 days so far

Pokerstars UK has restricted my account. Firstly, they put a deposit limit on my account for the month in November 2021. I sent them documents to show ...

PokerStars Casino - Can not verify and support not responding

Hello,I made a new account on Pokerstars, but I missed the 30-days period to verify-I didn't send the needed documents. After a while I decided to try ...

PokerStars Casino - Frozen PokerStars account

Shortly after signing up to Poker stars a couple of weeks ago my account was frozen, I have no idea why - | have tried to contact them through their ...

PokerStars Casino - Withholding withdrawal by giving me hard time with account verification

I signed up with PokerStars casino about 1 week ago and was lucky enough to win 23k on the live casino playing Mega Fire Blaze Live Roulette and ...

PokerStars Casino - Not processing my withdrawals 123380 Euro on hold

Lately, I had repeated problems with the Pokerstars Casino. First I was their most beloved customer. This was because I kept losing, I was down low 6 ...

PokerStars Casino - Refusing to pay

Problems with PokerStars(UK), I deposited money into a poker stars account(£50) and won roughly the same amount and withdrew that no problem, I then ...

PokerStars Casino - Verification ignored for more than a week

Dear Sir / Madam Hi , I have signed up with PokerStars 08/09/2021 and have gone ahead and topped up my account with 2x£250 I managed to win GBP 1,057 ...

PokerStars Casino - Unable to verify my account in PokerStars

I am unable to withdraw money from PokerStars, the error says that I need to send documents to verify my bank account (Screenshot 1 ), but the ...

PokerStars Casino - Unable to verify my account after 33 days

I wanted to make refund on the 5-th of April. I discovered that my withdrawal methods needed to be verified. Although I had made withdrawals some ...

PokerStars Casino - Account in verification process from one month

I was tryed to withdraw my win on 22.03.2021 and the withdraw was not completed. The money was going back in my account player. After I get the ...

PokerStars Casino - Account restricted

Hi!There was already complaint of my boyfriend - https://www.askgamblers.com/casino-complaints/pokerstars-casino-casino-account-restricted-1It was ...

PokerStars Casino - Casino account restricted

I've been playing a Pokerstars for about 2 years. 19/01/2021 I decided to play some casino games. I've remember that I have a Pokerstars account.I've ...

PokerStars Casino - Account restricted and no response to any of emails

I have been playing on Pokerstars for over a decade now. I suddenly got a message saying a routine security check is due on my account and should only ...

PokerStars Casino - Account still under review for a long time period and never get response from stuff

Hello, Suddenly account was frozen without any reason, PokerStars does not reply for a 5 weeks (1 month and a week), 6 emails out with questions, 0 ...

PokerStars Casino - Account frozen

To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...

PokerStars Casino - Closed account, but delayed withdrawal of remaining funds

I asked to close my account. Before that I made a withdraw request via skrill. They told me at the phone that they will pay my withdrawal and then ...