Platinum Play Casino is an online casino with a website available in a variety of international languages to accommodate the needs of players from around the world. As a Microgaming casino, Platinum Play offer a safe and secure gambling experience for their players, regardless of where they come from. Also, there are promotional offers that are attractive and enticing to new players coming back time and time again. Platinum Play Casino is licensed and regulated by the Malta Gaming Authority (MGA).
Restricted Countries
Registration and real money play are prohibited to residents of certain countries wherein laws prohibit the opening of said accounts. It is the user's responsibility to know whether the opening of a Platinum Play Casino account is allowed within their jurisdiction. Funds that are deposited or won by any such persons will be forfeited.
Mobile Gaming
Mobile users will be happy to find out that the casino offers numerous popular slots and table games on their mobile site. No download is required, all players need to do is open the website in a mobile browser and find their favourite games to play.
Security and Fairness
Microgaming involved in the launch of eCOGRA in an attempt to turn around the once questionable online gambling industry. Since all Microgaming Casinos are independently audited for fair play, members of this casino can rest assured that all of their transactions are safe and secure.
As Platinum Play Casino offers the games from reputable gaming vendors such as Microgaming, all these games are audited routinely for fairness, by independent testing agencies.
Support
Platinum Play Casino offers 24/7 customer support and doesn't break for holidays, so they are in operation all year round. What's unique about this casino is that they have toll-free phone numbers for many locations around the world. Also, emails can be sent to the customer support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry.
Furthermore, live chat is always available to answer players' immediate questions, and the customer support representatives are trained to deal with inquiries of all types.
Virtual Games
At Platinum Play Casino, the games are available by download or instant-play mode, which offers a reduced selection of the full line of casino games found with the software package. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on slots. They do have a decent variety video slots available, including Immortal Romance Slot, EmotiCoins Slot and Game of Thrones Slot. However, the slots are not the casino’s main focus.
Namely, Platinum Play Casino also has a wide selection of table games and specialty games including baccarat, blackjack, craps, keno, roulette, Sic Bo and video poker.
Live Casino
For everyone who enjoys the thrill of playing against live dealers, there are several games within Platinum Play Live Casino Section. More precisely, there are live blackjack, live baccarat and live roulette, alongside other variants, at players' disposal at any time.
I've started to play at Platinum Play Casino a couple years ago for the very first time. They are owned by the Fortune Lounge Group. This is a large group that also owns other big online casinos. I believe they are located in South Africa, just like some Microgaming offices. So it's not totally surprising that they have Microgaming as their software client.
Platinum Play offers a download casino with more than 500 games to choose from. So there is plenty of choice to play any game you like. Whether it's table games, video poker or slots, there is a massive offering for anybody. They are also one of the very few casinos that offer 1500 credits to try out their casino, and winnings can be kept to try to manage their playthrough requirements.
So basically they offer free play with a chance to actually win something. I remember not coming further than winning more than 1500 credits after an hour of play which was awful. I still decided to make a deposit of a couple of hundred euros playing games like Break Da Bank Again, Thunderstruck II and several blackjack versions.
Unfortunately I wasn't real lucky with my first deposit. Nor did I take any bonuses at that time to expand my bankroll. I hated reading through terms and conditions back then and hardly ever choose to opt in for any bonuses.
After losing a couple of deposits equaling around 1000 euros I finally won like 500 euros with a small deposit of only 50 euros. The cash out process was a bit of a pain in the ass though. It took like 5-6 days to get my money and I also had to scan in my documents. One thing I really hate is their lack of privacy, which goes for a lot of Fortune Lounge casinos. They just send out leaflets and casino promotions to your house, which is bloody awful and disrespectful. Customer service took care of that real quick though.
So I can only give them a 6/10 rating.