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Restricted: Platinum Play Casino is restricted in your country, please try these instead:

Platinum Play Casino

6.51
CasinoRank
6
Player rating 39 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 3 days
What we like
  • Live casino
  • Mobile-friendly
  • Games proven fair
  • SSL encryption
  • Live chat available
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.platinumplay.eu

Languages

English, German, Norwegian, Portuguese, Spanish, French, Greek

Established

2004

Company

Digimedia Limited Casinos

Licences

Malta Gaming Authority

Affiliate Program

Buffalo Partners

Allowed Countries

  • Aland Islands
  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Anonymous Proxy
  • Antarctica
  • Antigua and Barbuda
  • Armenia
  • Aruba
  • Asia
  • Asia/Pacific Region
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei
  • Burkina Faso
  • Burundi
  • Cambodia
  • Canton and Enderbury Islands
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • Cocos [Keeling] Islands
  • Comoros
  • Congo - Kinshasa
  • Costa Rica
  • Croatia
  • Côte d’Ivoire
  • Djibouti
  • Dominica
  • Dominican Republic
  • East Timor
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Europe
  • Falkland Islands
  • Faroe Islands
  • Fiji
  • Finland
    • Reunion
  • French Polynesia
  • French Southern Territories
  • French Southern and Antarctic Territories
  • Gabon
  • Gambia
  • Gaza Strip
  • Georgia
  • Gibraltar
  • Grenada
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle of Man
  • Jamaica
  • Japan
  • Jersey
  • Johnston Island
  • Jordan
  • Kazakhstan
  • Kiribati
  • Kosovo
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Lesotho
  • Liberia
  • Liechtenstein
  • Luxembourg
  • Madagascar
  • Malawi
    • Kuala Lumpur
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Metropolitan France
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Namibia
  • Nauru
  • Nepal
  • Netherlands Antilles
  • Neutral Zone
  • New Zealand
  • Niger
  • Niue
  • Norway
  • Oman
  • Pacific Islands Trust Territory
  • Pakistan
  • Palau
  • Palestinian Territories
  • Panama
  • Papua New Guinea
  • Paraguay
  • People's Democratic Republic of Yemen
  • Peru
  • Pitcairn Islands
  • Qatar
  • Saba
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Satellite Provider
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Sint Maarten (Dutch part)
  • Solomon Islands
  • South Georgia and the South Sandwich Islands
  • South Sudan
  • Sri Lanka
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • São Tomé and Príncipe
  • Tajikistan
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • U.S. Miscellaneous Pacific Islands
  • Ukraine
  • Union of Soviet Socialist Republics
  • United Arab Emirates
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Wake Island
  • Western Sahara
  • Zimbabwe

Casino Type

Mobile, Instant Play

Deposit Methods

Bank Wire Transfer, ClickandBuy, EcoPayz, JCB, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Solo, Switch, instaDebit, Visa, Entropay, Przelewy24, iDEAL, Sofort, Nordea, POLi, GiroPay, EPS, Abaqoos, Boleto, CartaSi, Moneta, Euteller, Lobanet, Neosurf, Teleingreso, Multibanco, Diners Club International, eChecks, Trustly, Skrill, Interac, iDebit, Siirto, Rapid Transfer, Skrill 1-Tap, MuchBetter, eZeeWallet

Currencies

Euros, New Zealand dollars, Norwegian kroner, British pounds sterling, Swiss francs, US dollars, Brazilian reals, Denmark kroner, Japanese yen, Canadian dollars, Polish zlotys, Russian rubles, Mexican pesos, Chilean pesos, Argentine pesos, Indian rupees

Withdrawal Methods

Bank Wire Transfer, Cheque, ClickandBuy, ECO Card, Maestro, Neteller, Postepay, Solo, Switch, Ukash, instaDebit, Visa, Entropay, Nordea, EPS, CartaSi, Diners Club International, Skrill, iDebit, Rapid Transfer, MuchBetter, eZeeWallet

Withdrawal Times

EWallets: 24-48 hours
Bank Transfers: 3-7 days
Cheques: 7-28 days
Card Payments: 3-7 days
Pending Time: 24-72 hours

Withdrawal Limit

EUR 4,000 per week

Software

Games Global, Evolution Gaming, Just For The Win, Rabcat, NextGen Gaming, Northern Lights Gaming, Snowborn Games, Foxium, Crazy Tooth Studio

RTP

Publicly audited

Live Chat

Contact

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Platinum Play Casino is an online casino with a website available in a variety of international languages to accommodate the needs of players from around the world. As a Microgaming casino, Platinum Play offer a safe and secure gambling experience for their players, regardless of where they come from. Also, there are promotional offers that are attractive and enticing to new players coming back time and time again. Platinum Play Casino is licensed and regulated by the Malta Gaming Authority (MGA).

Restricted Countries

Registration and real money play are prohibited to residents of certain countries wherein laws prohibit the opening of said accounts. It is the user's responsibility to know whether the opening of a Platinum Play Casino account is allowed within their jurisdiction. Funds that are deposited or won by any such persons will be forfeited.

Virtual Games

At Platinum Play Casino, the games are available by download or instant-play mode, which offers a reduced selection of the full line of casino games found with the software package. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on slots. They do have a decent variety video slots available, including Immortal Romance Slot, EmotiCoins Slot and Game of Thrones Slot. However, the slots are not the casino’s main focus.

Namely, Platinum Play Casino also has a wide selection of table games and specialty games including baccarat, blackjack, craps, keno, roulette, Sic Bo and video poker. 

Live Casino

For everyone who enjoys the thrill of playing against live dealers, there are several games within Platinum Play Live Casino Section. More precisely, there are live blackjack, live baccarat and live roulette, alongside other variants, at players' disposal at any time.

Mobile Gaming

Mobile users will be happy to find out that the casino offers numerous popular slots and table games on their mobile site. No download is required, all players need to do is open the website in a mobile browser and find their favourite games to play.

Support

Platinum Play Casino offers 24/7 customer support and doesn't break for holidays, so they are in operation all year round. What's unique about this casino is that they have toll-free phone numbers for many locations around the world. Also, emails can be sent to the customer support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry.

Furthermore, live chat is always available to answer players' immediate questions, and the customer support representatives are trained to deal with inquiries of all types.

Security and Fairness

Microgaming involved in the launch of eCOGRA in an attempt to turn around the once questionable online gambling industry. Since all Microgaming Casinos are independently audited for fair play, members of this casino can rest assured that all of their transactions are safe and secure. 

As Platinum Play Casino offers the games from reputable gaming vendors such as Microgaming, all these games are audited routinely for fairness, by independent testing agencies.

Player Reviews

6
39 reviews
Sort by
Date
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Player rating
sarahmiamoo
April 18, 2019
10

Hello! I can give a honest review on this casino, as a person who is very concerned about not being paid my winnings, and being asked for documents. I believe I can be as honest as possible for people like me who look to join a casino and look at reviews, so I have been with Platinum play for maybe over a year, I had made many small withdrawals under $500 but as it swings in roundabouts I would have periods of loss until I finally got a bigger win. Thought Platinum will eventually ask for documents but they don't always ask you, when you first begin, especially on small withdrawals. Then again with small ones u can be asked sometimes. Recently when I won over 1000 that moment came when they asked me for documents, I thought this was the time all the horror stories I have heard would come true for me, but they asked me for two forms of ID, one was not good quality so I had to resend it, in under 24 hours they sent me an email saying they had approved my documents. I then thought well I wont win now ... but to my surprise not only did they process my documents and pay me my winnings, with in 3 days I also won a further amount of money. This is 100% by far one of the best most honest casinos that there is. I am a real person .. no one has asked me to write this, and I am very thankful to platinum play for keeping to their word as other casinos are not as good as them.

You DO need to be aware that if you have tried to make double accounts they WILL find out, you can't do that, so if you want to play with them, make sure you go in the chat and just ask them to check if your ip has any other accounts, because sometimes we make accounts at lost of casinos and we just forget. The only downside to this casino I think is I wish they had some of the newer games like book of dead, and Egypt pyramid game. I would be so happy if they did bring them in .. and the only other thing is sometimes the customer service can miss understand what I'm saying, or get grumpy at me ... although I am nearly friends with the chat now as I've been around for so long they know me. lol. Well this is my review .. I do play live games a lot .. so I'll probably see a lot of you around XD

stewex555
February 14, 2019
6

I've come across this casino with great enthusiasm, I'm offering a great bonus so it's perfect I thought. Of course, just a big bubble. The modern and dynamic look of the casino attracts attention. This casino belongs to a large family of casinos and bears on Microgaming. Every day I make up promo and lace offerings. I do not have a bad experience, I was quite conspicuous and if I only played my chosen games everything was OK.

I do not have a wagering of their bonuses, and the money arrival time is going to help. Also min. withdrawal could be reduced.

Message
Amoniath
October 28, 2018
8

Great range of games, Good chances of a win, great customer service

Can be a little slow with the withdrawl sometimes.
Very rarely offer free spin incentives.

Message
Shinfayn
August 8, 2018
1

Great Bonusses on every Day with 90%, 100%, 120%. Service is ok. Game selection is good.

Since the casino changed hands, old accounts are treated like new accounts. All statuses are gone. Gold status, platinum status and diamond status were simply deleted. I have been playing PP for 10 years, but I will not do it anymore.

Message
Panther003
February 1, 2018
1

This site is garbage ...
It’s a waste of money hated it the intro was ok then the secound deposit and anything after that was nada no interesting promos, don’t be intise by there invite not true you will have to invest hundreds for it to come to light not even this star

Message
iconic
October 6, 2017
1

Yes, 3 weeks is standard for them to pay out. I finally got my 3000euro winnings after 3 week. Same happens 2 friends of mine, the ask for verifying again and again and again, and than the say the cant make withdraw on credit card. The even called me and I finally thought the gonna pay me now, bot no, there is always something else. The play a kind off "Cat and Mouse game"

Now I am waiting from 7Sultans for the pay out witch is the same platform and same chat....It is to bad the are continuing like that, the have such nice offers all the time. I am verified on at least 25 malta based casinos and never had any problems before. You waste so much time with e-mails, chat (witch is the slowest of all) the average answering time is 3min, and if you don't answer in 1 min the cut you off! (I have copy's off all chat to prove that.)

Message
RNielsen
July 11, 2017
5

Games selection is fair on mobile. Payout is very good. Connection issues, laggy and screen is distorted in IPad, good on PC.

Withdrawal over 3 weeks and still do not have funds transferred, not much options in Canada for withdrawal and lack of understanding from support on Canadian banking details. Asked for reversal after 3 weeks of waiting and declined. Online support is very slow.

Message
Platinum Play Casino
July 12, 2017

Hi RNielsen,

Thank you for your review.

I have responded to you via private message, please get back to me soonest in this regard so that your query can be resolved.

Kind Regards
Gabriela

Afi4wins
June 8, 2017
3

When I think about this Platinum Play Casino, my memories go back as far back at the early 2000s, because it was during those early years that I had signed up at the casino. Yes, it was that long ago, and frankly speaking, I cannot remember if I had closed my account at Platinum Play Casino or not. Not that it matters now anyway. Ah well, after being dormant for so long, I'm sure the casino would have closed my account by now, but the records may still be somewhere in Microgaming's data bank.

What I can remember is that platinum Play was one of the better dedicated Microgaming casinos at that point in time, with a few other sister casinos, and that I had deposited and played quite a number of times there. However, the fact remains that I could not make any single win at any Microgaming casino in those days, which eventually led me to totally abandon all Microgaming casinos that I have opened an account at, turning my focus to Playtech casinos instead. In fact, I had signed up at practically every Microgaming casino that allowed me to register, so the number of accounts that I had was pretty large. However, my luck at each and every one of them was simply disastrous! Perhaps being not so experienced at that point in time may be a reason for it, but that wouldn't make any sense at all, because I could make wins at many Playtech casinos.

Nowadays, my interest in a few of Microgaming games has since been rekindled, but I can only play these few games at multi-platformed casinos. All of dedicated Microgaming casinos have now been completely blocked off by my local ISP and I simply cannot access them anymore, except for one - Wild Jackpots Casino, but this casino too have since proven to be disastrous for me as well. Nonetheless, my account there remains open and I only play there perhaps once or twice a year. It looks like the only luck I can get on Microgaming games is from a multi-platform casino! Very strange indeed, but very true for me!

Message
Sergio37
June 1, 2017
1

I got something in the mail from platinumplay saying I get 20 free spins if I register with them, so I register now on this thing I got in the mail there is no expiry date, I tried getting my 20 free spins and they tell me the offer has expired ... but yet no expiry date on the mail thing I got ... I don't know this casino did not impress me from the start, and the live support was slow took them like 20 min to answer me, and I mean to start the conversation.. I'm seeing good things about this casino but my experience makes me not want to play here at all ....

Message
wili88
March 22, 2017
9

I was register in this casino before a couple of weeks, before 3 days I was decide to make a deposit of 5 eur just to see h0w games work. I get the 5 eur bonus so I play with 10 eur. Met the wager and request a payout. I get the money 48 h later without any documents verify they pay my very fast with no excuses and I am very satisfied with this casino.

The live support is very quick and the answer you fast and help you on every question.

The have nice games like tiger, lion pride, thunderstruck etc, this is my first casino with no delays with withdraws, so I recommend this casino.

Message
Platinum Play Casino
March 23, 2017

hI WILI88,

Thank you for the compliment. ^_^

Should you have any issues, please feel free to message me.

Kind Regards,

Gabriela

6.51
CasinoRank
6
Player rating 39 reviews
6.51
CasinoRank
6
Player rating

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