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Malibu Club Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Malibu Club Casino Review

  • Available in either instant-play or download
  • High variety of slots, including story-driven i-slots
  • Good number of table games, video pokers, and specialties
  • Free phone support for UK residents
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Live Chat Support
  • Pending time for withdrawal 2-3 days
  • Withdrawal time frame for e-wallets 2-3 days
Suggest an edit
General info & Latest Promos
Website http://www.malibuclubcasino.com
Established 2012
Owner Audeo N.V.
Casino Promotion

Malibu Club Casino is a sleek online casino available in both instant-play or downloadable format. The site features the full line of games from the Rival Gaming software, including numerous i-slots and other casino favorites. Malibu Club Casino is licensed by the government of Curacao.

Restricted Countries

Malibu Club Casino cannot accept players who reside in Mauritius, Netherlands Antilles, Israel, Costa Rica, Canada and South Africa. See the casino details section below for a full listing of prohibited regions. Residents of all other countries are welcome to sign up as long as online gambling is not prohibited by their country's laws.

Games

Malibu Club Casino is home to an impressive array of slots. Its most famous games are its i-slots, which offer innovative storylines to make gameplay totally different every time. Watch the dramatic lives of the rich and beautiful unfold in As the Reels Turn slot, become one of the world's top robbers in Reel Crime Art Heist slot, or renovate an old house in Fixer Upper slot. Numerous other video slots and three-reel slots are also included, such as Candy Cottage slot, Silver Unicorn slot, Opera Night slot, Sevens and Bars slot, and Eggstravaganza slot.

There are plenty of table games at Malibu Club Casino for players to choose from. These include both Single-Hand and Multi-Hand Blackjack, American and European Roulette, Craps, War, Red Dog, Pai Gow Poker, Let It Ride, Caribbean Stud, 3 Card Poker, and Baccarat.

Malibu Club Casino's selection of video poker is also very diverse, offering both single-hand, multi-hand, and mini versions of many popular variants. These include Jacks or Better, Deuces Wild, Aces and Faces, Joker Poker, Double Joker, Tens or Better, and Bonus Poker.

The specialty games section offers Instant Bingo, Keno, Keno Vegas Jackpot, Sudoku, and nearly a dozen different interactive scratch games.

Support

Malibu Club Casino has support representatives working around the clock to answer questions and resolve issues. For immediate assistance, players can contact casino via live chat feature or call the casino using a UK freephone number or an international tolled number. Alternatively, the casino can be reached by email. 

Security and Fairness

Malibu Club Casino uses the latest 128-bit SSL encryption technology whenever sensitive data is transmitted. This keeps private information like financial data and personal details from getting into the hands of cyberthieves.

The Rival Gaming platform has been audited numerous times by independent auditors. As such, players can rest assured that they are getting a fair game. Unfortunately, this information is not provided on the Malibu Club Casino website, but there are reports available for viewing on other Rival casinos.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.malibuclubcasino.com
  • Software

    Betsoft, Playson, iSoftBet
  • Deposit Methods

    Visa, MasterCard, Neosurf
  • Withdrawal Methods

    Visa, MasterCard
  • Withdrawal Times

    EWallets: Not offered

    Card Payments: 2-7 days

    Bank Transfers: Not offered

    Cheques: Not offered

    Pending Time: 72 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Zoom Affiliates
  • Restricted Countries

    • Albania
    • Algeria
    • Angola
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahrain
    • Belgium
    • Bonaire
    • Bulgaria
    • Cambodia
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Curaçao
    • Cyprus
    • Czech Republic
    • Denmark
    • Ecuador
    • Eritrea
    • Estonia
    • Ethiopia
    • France
    • Gibraltar
    • Guyana
    • Hungary
    • Indonesia
    • Iraq
    • Israel
    • Italy
    • Jordan
    • Kuwait
    • Laos
    • Latvia
    • Libya
    • Lithuania
    • Malaysia
    • Mauritius
    • Mexico
    • Montenegro
    • Morocco
    • Myanmar [Burma]
    • Namibia
    • Netherlands
    • Nicaragua
    • Nigeria
    • Norfolk Island
    • Oman
    • Pakistan
    • Panama
    • Papua New Guinea
    • Philippines
    • Poland
    • Portugal
    • Qatar
    • Romania
    • Rwanda
    • Saba
    • Saudi Arabia
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Somalia
    • South Korea
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Tunisia
    • Uganda
    • United Arab Emirates
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
    • Zimbabwe
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Euros, New Zealand dollars, South African Rand, Canadian dollars
  • Languages

    English, French, German
  • Licences

    Curacao
  • Company

    Audeo N.V.
  • Established

    2012
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

Malibu Club Casino Reviews by Players

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Write a review
wili88 14 reviews
Austria
Message
Reviewed on March 20, 2017

LIKED

they have good no deposit bonuses. I was playing 15 free and I win max cashout. I send them all docs and make a deposit so will see. I hope so it will not be a problems with payment. Personaly I love rival casinos and their games specially goldenman and cleopatras coins, games are runing smothly for now its goOd, well see in the future.

DISLIKED

Maybe their live support to be a little much faster.
SD700 3 reviews
Message
Reviewed on December 23, 2016

LIKED

There's nothing to like about this casino...the free money play they offer is to lure you into making a deposit only for them to later reject any withdrawal. This casino shouldn't be allowed to operate within the EU jurisdiction..

DISLIKED

This casino won't even payout my 100€ withdrawal request. The reason, they said I have previously accepted more than 3 free money bonus so even when I later deposited 30€. They refused to payout my withdrawal and simple remove all sum from my balance. Please guys, don't join this casino. Their terms and conditions are almost made fraudulently.
marathon 7 reviews
Message
Reviewed on August 11, 2016

LIKED

I was tempted with the sleek design and their freebie offers. BE AWARE: Only few countries are allowed to cash out their free offers!!

Only players from the following countries are allowed to redeem and/or make withdrawals on WELCOME BONUSES, FREE MONEY NO DEPOSIT BONUSES or MATCH BONUSES: United States and outlying areas, Belgium, Australia, New Zealand, France, Italy, Germany, Sweden, Norway, Finland and Hong Kong.

DISLIKED

The allowed countries are well hidden. While they inform about wagering etc before you claim their bonuses they do NOT tell you if you really are allowed. You can play and wager. Before you can cash out you must deposit real money to claim your winnings. If you are not from one of the allowed countries they just keep everything. Thank you very much.

They have live chat, but not very helpful (always say it is escalated to the management). Do not respond to emails. No one is picking up the phone.

So far this is a scam, let you deposit money and keep it. Stay away, there are better casinos.
Astaroth 57 reviews
New Zealand
Message
Reviewed on February 18, 2016

LIKED

Malibu Club Casino is looking good I had no problems here everything ran smoothly including my luck which is good for a change I took the no deposit and hit a few hot games came out smiling not always the case but hey. Everything seems straight forward and easy to understand and I see they have an active rep here which demonstrates their commitment to customer service reaching out to the gambling community and their client base.

I look forward to future wagering within their establishment and wish them all the best for the future about to verify my netelly and withdraw kyc's sent gtg.

DISLIKED

Nothing much really I guess withdrawal time frames could be looked at. I see they have gone through restructuring and their initiative drive seems to be in a positive direction. Not really a thumbs down just a bit of feedback to the company the emphasis on fast withdrawals seems to be the modus operendi for front runner casino's these days.
Tozlynn 10 reviews
New South Wales
Message
Reviewed on February 6, 2016

LIKED

I received an email for 10freebie and I thought it was 10 freespins but it was $10 free and start playing the wolf slots and won up to $500 but only can withdraw $100. I am happy after I deposited for verification and requested for withdrawal. I roll $10 back and started playing the Wolf slots again and won $400 this slots is amazing but other slots weren't that good.

Now I am waiting for them to check my documentation on Monday and waiting for my withdrawal.

Even though I'm not familiar with the slots and wont even deposit if I'm not given the freebie to try the game I think this casino is two thumps up and pays well.

That win is only on 50 cents and $1 bet.
Inactive user
Reviewed on December 7, 2015

LIKED

Hi Allan,

Thanks, great to hear that the funds have hit your account. That's what I do :o)
I totally understand your frustration, especially when it took so long to bring resolution to your withdrawal.

We the good guys here and I always urge players to bring disputes to my attention if they don't get resolution in a timeous manner. I might not always be able to help or get the outcome which players would like, look into the query thoroughly and revert with all the details asap.

Allan, thanks for the positive post and I look forward to chatting to you again!

Best Regards
Jason

DISLIKED

Allan, thanks for the positive post and I look forward to chatting to you again!
Reviewed on December 7, 2015

LIKED

Hi Jason

First of all, I would like to let you know that I have already received the sum of $100 to my neteller account and I appreciate for replying regarding my complaints I have made at Ask Gamblers so soon. I did not expect that :) My apologies for all the accusations I have stated about malibu club and I, myself would like to correct it for other players to know that they are pretty much safe at your casino. My feelings of being upset and being frustrated earlier has now turned to joy.

Looking forward to visit your casino soon and without a doubt make some deposits in the future. Thank you malibu club.

Thank you Ask Gamblers for I really appreciate your work. Well done!
MALIBU CLUB CASINO REPLIED ON DECEMBER 7, 2015
Hi Allan,

You are chatting to Jason, the casino rep for Malibu Club Casino. I am truly sorry that you feel cheated by Malibu Club. I have spoken to my withdrawals team and I had this withdrawal paid for you today. To be honest, I don't know why this even occurred. The confusion seems to be as a result of miscommunication between my finance team and our processing partners. However, this issue has been resolved now and this should not occur again. You are 100% correct, you only redeemed offers which we granted you so please disregard the information which my call center agents furnished you with.

Allan, we only recently took over the Management of Malibu Club Casino, so I can't comment on old experiences that players/affiliates had with the old Malibu Club, but I can assure you that we are working hard on correcting the wrongs from the past. (even though this incident doesn't help much towards me getting the rep up).

For future reference, please email vipmanager@malibuclubcasino.com if you require assistance. I get copied on all those mails and will be able to jump in much earlier to do damage control or assist.

Once again, I sincerely apologise for the poor experience which you received and I hope that we can move forward from here on forward and correct the wrongs from the past.

Please let me know once your funds have hit your account.

Best Regards
Jason
Inactive user
Reviewed on November 2, 2015

LIKED

Hi stan75,

That is great news!! Congrats on that withdrawal.

Have superb day and please let me know if you require any further assistance.

Best Regards
Jason

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