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Malibu Club Casino - Withdrawal cancelled by the casino

UNRESOLVED
Complaint Info
Disputed casino Malibu Club Casino
Reason Declined payment
Amount $ 3080
thomaswhowie Western Australia
Posted on November 17, 2020

I recently had two withdrawals cancelled by Malibu casino for the total of $3080.

The amounts were for $1040 and $2040.

These withdrawals were pending then the casino cancelled them and it now states the amount of $3080 is a (deposit debt adjustment).

Ive had several conversations with Malibu casino Custer service officers who told me they were going to notify finance and have someone contact me,I still haven’t heard anything from the casino.

Ive previously withdrew from the casino for a smaller amount and it took a few extra days then but I did receive my withdrawal.

Im a verified player with Malibu casino and my details haven’t changed.

I have attached screen shots of the above mentioned activities.

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