Kaboo Casino

Yeah Not too bad things ran smooth etc not a bad experience although did pick up a few things that need improvement but for the record like the echo idea, website, marketing concepts, game selection, and etc.

1. They need live support on 24/7 found myself emailing for a simple question that took ages to get a response.

2. Was pretty hard too track the wagering using the bonus had to take a good look around in the "dark" just to find that question mark and then figure out where the wagering was .

3. Bonus wagering is quite high ... x60 .

4. Customer support needs a tune up sent documents through and was told to resend them to another address its like duh send them on etc simple task.

5. The Bonus terms and conditions should be made easier to find found it a little tricky to find them.

I saw no deposit 10 Echoes upon signing up and decided to join this Casino. After i joined and verified my account i received 5 Echoes and not 10 as the promotion advertised, which means i couldn't do anything. A few days later i received an email for 300% bonus and 50 Free spins an decided to deposit. I made deposit of $20 and received 60$ bonus and 50 Echoes. Wagering was X40 the bonus money and ofcourse free spins are wager free. So i started playing and completed wagering in 2 days which was an amount of $2400. I was left with $160 and had about 105 echoes.

I decided to exchange my echoes and redeemed 10 X $1 spins on dracula, but the spins were empty and i won $5 in total from my free spins. Normally i win all the time on this slot on other casinos.

I think the RTP is good and i won most of the time, i played Jack Hammer 2, Drive Mayhem, Gemix, Glow and Ninja Fruits was the games i completed my wagering on.

I requested a withdrawal this morning and 2 hours later i received the money in my Neteller account without verification needed. I would recommend this casino and definitely play again and deposit here.

Apparently this casino have a huge selection of games, but i only saw Play n Go, Netent and Betsoft games available in my list. i See they have NYX, YGGDRASSIL etc but i couldnt see any of these games although i play them on other casinos.

I love NYX Interactive games

This was the only down side for me and i would rate them a 8/10.

Good selection of games. Decent chance of winning.

Paying the extra 2% depositing using a card. Why?

From my experience I have won quite a lot using this site and they have a good range of slots. However you can easily tell when they have been rigged to lose. The reels seems to fall in weirdly which is a sign not to play what you have selected.

I notice they always make out you had a bad run to try and discredit a review. Whilst my review was in I had a large withdrawal that they would not process.I wrote the review whilst it was pending. It was only later I reversed it as I became fed up with no response from customer support and thought i'd been drawn in to another rubbish casino.

I left them after that as like I say. Very Poor customer support and withdrawal processing times are ridiculous.

I signed up and won a large amount of money at this casino only to be told I had self excluded myself on a sister site and would not be receiving my winnings, I have made a complaint to the ibas and was told its there responsibility to stop me from signing up, there was no names of any of there sister sites on the signup form I filled out and its just a way of mot paying out, do not sign up to this casino.

The variety of games are much like most of the casinos. The points for free spins system is okay.

Support is very dis-jointed and they tend to not answer questions directly if they respond at all.

They take a few minutes to answer simple questions in Live chat when sometime you just require yes/no answers.

I have sent e-mails with documents as I have pending withdrawals.I have received no acknowledgement that they have received any of my e-mails.

I was not able to withdraw by card after being repeatedly told I could.The only withdrawal I could submit was by bank transfer. This asked for lots of details that I have never had to give to any other Casino. For example: Swift Code, IBAN numbers, Bank code. My bank was even clueless as to what code they required and I have only assumed it could be my sort code as it would only accept a 6 digit code. Still cant see why I couldn't withdraw to my deposit method of visa debit.

In my experience when customer service is slow and unresponsive whilst pending withdrawals are in I would recommend staying clear of that site. I prefer casinos to honor withdrawals fast with no reversals offered as I believe these are dirty tactics to hope you will spend more money and are entirely not necessary.

I would advise staying clear.

This casino is very nicely laid out and easy to use and the games in general seem to pay out reasonable wins every so often. I still don't really understand the point of the book of Kaboo, but I'm sure it's interesting enough if you're net flix subscription has ran out.
Decent selection of games. I am a small time gambler and my biggest win on this site was £250 on GEMIX with a £0.50 spin cost.

The "support team" is non existent - telephone number always goes to answer machine (the answer machine does not even say the name of the casino - just a generic no-one is available robot message). The 2 email addresses given are never answered.
The online help is also just ignored - "you are number 1 in queue message" for 20 minutes before I got bored and closed the session say's it all.

The bonuses (called echoes) are laughable - for instance 5 echoes free if you gamble £650 - this is the equivalent to £0.50 this is a 0.077% loyalty bonus.
When you do actually cash in the echoes to play the small selection of games it offers to use your echoes with, it has twice now told me the game was unavailable and the accrued bonus has disappeared into the ether.
I don't really like the fact that you have to pay 2.5% on deposits with debit/credit cards - but that's my dumb choice.

There is also a period where the money is pending - we would all get our winnings/remains of our funds returned quicker if it was not for this.
I am currently trying to close this account but this is proving to be impossible since none of the modes of communication work.
The reason I am trying to close the account is that it is a classic example of a site that likes to go into mickey-take mode - I played a game of GEMIX which I have enjoyed many hours of playing on other sites but today it uncharacteristically gave no wins of any worth - therefore not giving the gambling hit therefore making making me put more funds in until I hit my to-hell-with-this limit - but then that's gambling I suppose.

If you read this review Kaboo please answer some emails/answer the telephone or log on to videoslots and see how the professionals do it.

I like the concept of this casino. U can win free spins by playing there games and its a nice extra. I played here the first time this week and i won about 2000 euro with diffrent games. I am currently in the withdraw period and all looks and feels good. Professional.

It takes a while for documents to get approved. I miss live table games in this casino.

Fast Payout without any hassle!!! Played Golden Ticket won £1000.

They did ask for verification documents but money was released into my Skrill account within the hour after asking for documents so they are very dedicated to excellent customer service. From the time I withdrew the money it was in my bank account in less than 24hrs!!! Now that is amazing!

I don't like anything about the casino of the support team, colors look ok I guess.

The wagering of ×60 is extremely high, the RTP is the worst I've experienced. Got the welcome bonus which gave me 150 bonus and my deposit of 50. Wagering was $9000+ free spins ended up being $9300 I managed to get through a HUGE $250 left to wager was $9150 and I run out of money.

I closed my account and never again will I play there. I did ask for compensation and was told NO this can happen that's gambling.