General Information about Gamblegorilla Casino
Gamblegorilla Casino is an online casino that is owned and operated by Green Champions Leader SRL, registration number: 3-102-917157. The casino is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License ALSI-202502014-FI1.
Signing up is easy and can be done from most devices, including smartphones and tablets. If you’re from an eligible country, you can use the Pay’n Play feature to deposit and play instantly. We’ll explain more about this in our casino reviews. If you’re not eligible, you can register in the usual way.
You’ll be asked to select a welcome offer so we’ve listed the best Gamblegorilla Casino bonuses for you to look at. I claimed a 225% welcome package up to €1,500 + 500 free spins but these are subject to change and country-specific.
Once you’re a member, the rewards keep coming too. The casino has a VIP program, regular tournaments and rewards if you stay an active member. Access to these sections are available from a registered account only.
Payment Information and Options at Gamblegorilla Casino
The casino supports a variety of payment options, including online banking options if you are from an eligible country. The minimum deposit starts at €25. The amount of withdrawal options are much less unfortunately and the minimum is €100 unless you’re using online banking which is €50. All deposits must be wagered at least 3x.
You must verify your account before you can make a withdrawal. You will need to send in documents, including government-issued ID and documents to verify your payment method and address, dated within the last three months. To upload your documents please click on your Icon -> My profile - > Documents tab -> Select the type of the document -> Choose file -> Verify. Once verified, the casino aims to process your withdrawals within 72 hours.
The maximum you can withdraw per account, per month is €25,000 or you can withdraw up to €5,000 per day. If you have only made one deposit, the maximum you can cash out is 15x except for progressive jackpots which are paid in full.
If you have accepted any casino bonuses, you must complete the wagering requirements. Max winnings have been applied to certain bonuses and these can vary. Please refer to section 58.3.3 in the terms and conditions for the most up-to-date information. The maximum payout for any no deposit bonuses is €100. The maximum you can bet when you have a bonus is €5. Unfortunately, there is a long list of restricted games when playing with bonus funds, so please check these before playing.
If your account is inactive for at least six months, it is classed as a dormant account and the casino will charge you a €10 fee.
Customer Support at Gamblegorilla Casino
Help is never far away if you need it. One of the fastest ways to speak to someone is live chat which is open 24/7 and easy to find. You can launch the feature to speak to an agent. However, during busy periods you’ll be asked to leave an email instead. This will happen if wait times are longer than expected. The casino aims to reply to your email requests as soon as possible. You can also email the casino for anything less urgent. Support is available in English, German, Spanish, Norwegian and Finnish.
Games at Gamblegorilla Casino
The casino is packed with an excellent selection of casino games from popular providers. You’ll find the latest online slots, jackpots, Megaways, bonus buys and more. The lobby is well-laid out so finding games is easy. There are easy menu options and ways to sort and filter the game directory.
The casino puts a spotlight on certain providers, usually trending providers at the time and these are subject to change. When I tested the casino, the spotlight was on Endorphina so it was easy for me to see their entire game collection. You can also see which other providers are popular, which games are new and what exclusive titles they have.
I tested a few games from the Endorphina spotlight section and overall I was happy with my user-experience. Unfortunately, I could not see any information about RTP but I wouldn’t say that particularly bothered me as the casino still excels in other areas.
There are no menu options for table games so I used the search engine to find games of online poker, blackjack, roulette and more. It would have been nice for there to be a menu option, but it’s not unusual for a casino not to have this.
Live casino games are much easier to find and you’ll find popular providers like Evolution Gaming, Pragmatic Play Live, Playtech and more. You’ll find the lobby features are very much the same as the main lobby and there are hundreds of games to choose from.
Gamblegorilla Casino’s Commitment to Responsible Gambling
To help you manage your finances you can set deposit limits. These can be set daily, weekly or monthly. However, these can only be added when you contact support, you can not add them yourself in your account. Unfortunately, I was not able to access any other type of responsible gambling limits, including loss and wager limits.
If you need to take a break, you can either activate a time-out or you can self-exclude if you need something longer. This will initiate a 24-hour cooling off period first and then you can choose how long you want to self-exclude.
