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Kaboo Casino

Player Rating 58 reviews
6/10
58 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints
What we like
  • 0-24 Withdrawal Timeframe
  • High Withdrawal Limits
  • Mobile-Friendly Design
  • Live Chat Open 24/7
What we don’t like
  • Multiple country restrictions
  • Cannot view games without registering
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Kaboo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://kaboo.com
Established
2015
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, Norwegian
Casino Type
Instant Play, Mobile, Live Casino

Kaboo Casino is an online casino with a beautiful unique cinema inspired design. Players here have the unique ability to complete missions in exchange for Echoes, Kaboo Casino’s very own loyalty currency. The site features an extensive line-up of games from NetEnt, Microgaming, Evolution Gaming, Betsoft, Big Time Gaming, and more. Many of these games can be played on virtually any computer, smartphone, or tablet. Kaboo Casino is licensed by the government of Malta.

Restricted Countries and Territories

Kaboo Casino is not open to players who live in Austria, Belgium, Brazil, Denmark, Hungary, Romania, United Kingdom, and other regions listed in the casino details section below.

Mobile Gaming

Kaboo Casino aims to give players the full “Kaboo experience” regardless of where their day takes them. The casino is designed to work on all modern smartphones and tablets, including the iPhone, the iPad, and Android devices. Kaboo also have an iOS app available in the Swedish, Norwegian, Finnish and Maltese app store.

Security and Fairness

Kaboo Casino protects its players with SSL encryption on all pages of its website. This technology is provided by COMODO, a leading online security firm. It converts all sensitive information like passwords and financial information into unreadable text strings that cannot be decoded.

Players at Kaboo Casino can rest assured that they are playing with a genuinely fair random number generator (RNG). This has been determined through numerous independent tests conducted by reputable auditing agencies.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Kaboo Casino. Learn more about complaints.

Show all complaints
Failed to assist accordingly with a game glitch issue
I played 50sek (5euro) bet on Sparta slot on Kaboo. I got the bonus, and the guys says. "Tonight we died in hell" After u get the bonus u get a respin to get more freespins, it gets me 20 freespins and when its the last respin it gets stuck. I then contact the casino saying that the slot freeze up, they tell me to reload, when i do i get the message "that they will resume" I see me winning the bonus again and it freeze on the same spot.. i tried everything they wanted from me, and then they say that they need to contact the game provider for this issue. I also send them a screen of when it froze... They told me it would take 2 days.... after 2 days it still wasnt fix, i still get the same freeze and finally today after 5 days i go in and its fixed. I havent gotten any money from them so i contact them and they first say that i won 210SEK (21euro) from bonus. I then told them that i got that from the spinn that gave me the bonus.. They said they couldnt help me, and that was that. i didnt give up and told them i wanna talk to someone else higher up so i started to talk with a guy name jarvis. He then said that I didnt even get a bonus at all and that it was all bullshit .. Even though it clearly shows in my screen that i did, he said it didnt and that im basically lying.. After 30 min of me not given in, he finally said that the thing is settle and that he now gives me a lifeban on livechatt.. I cant talk to them, they wont help me, and they are calling me a lier.. I did get the bonus and i didnt get payed from this.. They say that it didnt register me hitting a bonus but that isnt true becasue i saw it, and i even have screen evidence of it when it freeezing up and showing i have won 20 freespins... So maybe it freezed up before it even shows up on their server i dont know.. but that doenst matter to me, i dont care about the issue, i care about what is right is right. and i won that bonus fair and square. and i derserve to get payed for that.. And Sparta is a very good slot bonus, specially when u get more then 15 spins, and i got atleast 20 so that is a very very good chance i would get more then 100x on that bonus.. They also blocked me before i even could get chatlogs, and becasue im unable to even chatt with them now becasue of they inmature and bad behaivor its impossible to even get it... was i angry at them? no not at first but ofc after i while i get very angry, and i think i am entitle to being angry when im being scammed on for alot of cash.. Please help me.. Martin https://imgur.com/a/lmbX5eN
staus Resolved
Missing Payment
On the 24th Nov Kaboo processed 2 withdrawals of £1800 to my debit card. One of the payments was credited to my bank account on the 25th Nov, but not both. I checked again on Monday 28th but no payment. I then contacted Customer Services and was told it could take up to 6 or 7 days for a payment to arrive. I pointed out that I had never had to wait that long with Kaboo, but was told to get in touch again, if I did not have the money by end of the week. I was assured that they would get me the ARN number, if my money was still missing. The money did not arrive, so I emailed them again on 30th Nov and they now asked me to provide a screen shot of my bank statement. I sent this on the 30th. By now as was getting rather upset as I had not had any information from Kaboo, other than platitudes and excuses. On 5th Dec I posted a review on this site that also mentioned my issues with Kaboo, and someone from the casino answered, asking me to send them the details, I did that night, but have heard nothing from that. On the 7th Dec I contacted Kaboo again and asked for an update and was told they were awaiting their bank sending them the ARN number, they said they had sent several emails to their bank but had not yet had any reply. I feel that Kaboo are not attaching much importance to this issue, as I'm sure banks can furnish the ARN number a lot quicker than this. I am also concerned that Kaboo never sent me an email confirming the processing of this withdrawal, but they did for the other withdrawal that day, and all subsequent withdrawals. However, when I queried this, they implied it was of no importance.
staus Resolved
£1800

Complaint Statistics

Resolved 6
Avg. Amount $ 1,772
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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Player rating
6.1/10 58 reviews

Top reviews from our players

The game selection is impressive, and the reward system is excellent. Every week, there's a tournament with cash prizes to participate in. While playing, you fill the power bar and receive either a carbon relic or, occasionally, a chaos relic.

The document upload feature for the deposit method is dysfunctional. Additionally, the provided email address seems to be a joke, as no emails are being sent to it.

The interface is pleasant and easy to navigate, no need for long verification and lots of different games. So I had some issues and I wrote to support and they helped me much.

I like gambling here, there are a lot of games and when I say it, I meant it. I’ve never seen so many slot machines in one casino, anyone can find the one he’d like

Really good casino many games good promotions. Yesterday I win 700€ and today money in my bank account.
Verification it’s very simple they ask me only id after withdrawal.
Zero problems !

I'm a sucker for a no deposit bonus, so when I receive an e-mail offering a bunch of free spins at a new casino simply in return for registering you can usually count me in. I'm always suspicious though, as so many casinos these days will restrict your free spins to rubbish games such as Starburst. Worse still, many places will tack on a bunch of wagering requirements to anything you happen to win too, ensuring the offer is absolutely useless as opposed to almost certainly useless. Thankfully Kaboo wasn't guilty of either of these sins, as their free spins can be played on a range of games and the winnings are credited straight to cash too. This applies to the free spins given with their deposit bonuses and anything purchased using their VIP scheme "echoes" as well, so you really cannot fault them in this respect.

I really like the design of Kaboo casino too, as the consistent "dark" look and feel to all areas of the site results in a definite atmosphere that's not often found amongst on-line casinos. This brand is part of the Superlenny stable and their casinos in general boast excellent user interface and design language, Kaboo has to be my favourite though. That said, I think I actually preferred the look of the last incarnation but that's just personal preference :)

Occasionally some small errors seem to creep into the live/production version of the site, which isn't really acceptable for an on-line casino website. For me it has just been missing pages or the odd bit of broken javascript causing content not to appear but I have read of more serious issues from players too, such as withdrawals not functioning correctly and not being fixed despite complaints to support. I can't say if that's true for sure but checking the promotions page right now today (10/07/2019) using Chrome, only a single large graphic displays at the top of the page which changes colour when mouse-overed, but does not click through and no text is displayed on the page. Obviously this is an error and there ought to be information relating to current promotions shown here, which there is not. Infact, the entire footer is missing from this page right now which suggests a code error - such mistakes should NEVER make there way onto the live server of this type of business.

Good game selection. Good reward system. Every week there is a tournament with cash prizes. When you play you fill the powerbar and get a carbon relic or sometimes a chaos relic.

Uploading a document from the deposit method does not work. The e-mail address is a joke-there are apparently no e-mails sent to this address. If you want to verify your player account, there is no information what file formats are accepted.

-I received many bonus asking by chat on customer service.
-Before technical problems everything alright.
-Many slots
-Possibility to win big.
-Fast deposits no limits of deposits
-New games added every week
-Deposits by many firms like skrill, visa

-No helpfull customer service.
-No responding by email
-Problems with sending transcriptions from chat.
I ve been long time member of these casino. I won 3,500 euro after many deposits and I send it to bank using one of method. After couple weeks I win it again almost 7,000 euro and want to order withdraw but after try its showed a error 400 which is occupied over 1 month. Support team cannot explain in that moment precisely how long it takes and cannot offer other help to withdraw by them so money hanging on account. I take cool of 1 day and they still not offer anything couple days and I loose it because of them. In other casinos its not legal to stop players for making withdrawals meanwhile I contact with support that I want make withdrawn they say soon it will be able to do it but its over 1 month. The button need to be active, not occupied by error. How its looks like deposits is active and withdrawals not its looks illegal and strange. After many tries to contact they not explain anything and couple days later I loose.

Nice Casino, quick payouts, no problems with depositing. Nice selections of games, Happy with Kaboo!!

I’ve had problems for 3 weeks trying to make a deposit. For 3 weeks I’ve been past from pillar to post and have been told they’re having a problem with visa debit cards. I have been told for 3 weeks the problem will be resolved ASAP. After spending so much time chatting to unhelpful agents on live chat I’m still unable to deposit due to “technical faults”
I would avoid this casino. I will not be using.

Hello, I'm sorry to hear about your experience. I have sent you a Private Message, kindly check your inbox and reply with the requested account details and I will check this for you. Thanks in advance and have a nice day! Kind regards, Kaboo Rep

user avatar

Absolutely nothing at all, deposited and no money shown on their website.

Everything. No management called to apologise, asked staff to direct me to management they cant. My money gone from my bank but never seen them on their website.

Hi Planibardh! Sorry to hear about your experience in our casino. If you can PM me with your account details, I'll happily check this out and come back for you. Kind regards, Kaboo Rep

user avatar

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