Fortune Clock Casino

Whatever you do do not sign up with these people. Once they have your details you are stuck with them forever. They refuse to permanently close my account. They claim they are not affiliated with any other casino but if you go to the bottom of their terms and conditions the company details and ‘permit’ number are exactly the same as many other casinos including slots muse for one. They say they can’t change their terms and conditions but there is nothing stating an account cannot be permanently closed. They are obstructive in chat just sending the same stock message. They prey on problem gamblers - tell them you have an issue and they become even more determined to keep your account open. Try to withdraw and strangely they get details wrong on your card every time so the bank rejects it, but it looks like they tried. Please don’t be foolish enough to sign up with any mad entertainment C.V de S.A. Casino as they are all unlicensed and unregulated. They will not comply with GDPR if you request it either.

Terrible customer service. Take your question and do nothing with it. Investigate any complaint and come back saying everything is fine. Complaints were never addressed. Fraudulent company do not pay out winnings.

Fortune Clock Casino

3 years ago

Hello dear ANDYMAC1
Could give a bit more information about situation you faced with, please?
What did happen? We will try to solve the issue.
Regards,
FortuneClock team

A good selection of games, although wish some of the bigger names were available to UK players. Was worried at first about withdrawals, but once you are all verifies, I am now receiving withdrawals paid in to my bank within a few hours of requesting them. Friendly support staff.

The 3x Wagering on any deposit before withdrawal, then it has to be a minimum of 100 Euro withdrawal. Visa deposits work 1 in every 20 attempts. Wagering requirements on bonuses are not clear. When you make a withdrawal it doesn't come out of your available balance until accepted.

I have read some bad reviews in here and I don't know why. I never had any problem with this casino the first time they ask for lots of documents but ones you do that every thing is nice and smooth they paid me on time no problem so ever

I wish they offer a bit more slots to UK players they use to have betsof but not any more, everything alse is good . I will continue to play your casino

Absolute Joke of a site avoid avoid avoid.

After winning 500 euro I made 7 withdrawal requests to 3 different bank cards each time requesting the whole balance. Every time I was told my bank rejected the payment - despite my bank previously taking a withdrawal weeks before.

They told me to open a perfect money account - I did this and eventually the money was transferred into the perfect money account - many attempts to verify my account I finally managed to withdraw. However the cost for this in total was nearly €125 !!!!!

Seriously avoid fortune clock !!!

Fortune Clock Casino

4 years ago

Hello 
Please take our apologies. Sometimes due to technical reasons related to the payment service providers, we cannot pay immediately for withdrawal requests. When, for a technical reason, we cannot withdraw in one way, we offer alternatives. 
Contact, please, with the Support Team and give them your email, on which you registered at Fortune Clock Casino. We will solve the issue.
Regards,
FortuneClock team 

Hi all, I'll provide a short review of my time with Fortune Clock.
So, I opened an account here a while back, got rejected for my first 3 withdrawals and then accepted on the 4th. Money in the bank instantly without any issues. I enjoy playing their sportsbook, I've never played the casino, so I can't comment on that. I've read a lot of bad reviews on this bookie, but from what I've experienced it's actually pretty good. As long as you are patient (don't mind waiting 36 hours for your withdrawal request to be reviewed) then you'll be fine. You'll need to provide proof of ID, as is the norm. So, hope this helps some of you out and gives you another view, all in all, a positive experience so far :)

Having to play through your initial deposit 3 times before making a withdrawal is quite difficult, especially when it doesn't include any bonuses. Having to wait 36 hours for your withdrawal request to be reviewed can be a bit of a drag, but it WILL be reviewed within that time.

Nothing much in particular. The only thing that looks appealing to me is its website design that is all. I do not see anything else more appealing to me here other than its layout design.

Guys, avoid this casino at all cost. I’ve read a lot of reviews and have experienced it myself as well about this casino of either delaying payment and even to the extend of not paying to customers who win here. It is totally ridiculous to not allowing players to verify their documents first and have to wait until a withdrawal has been made and a request for documents verification by their team. The reason for them doing this is simple, to procrastinate and delay your payment until they can scam more from others before paying you or if you win huge, they would never pay you at all trust me. They would keep calling you and ask you to deposit more with those seems too good to be true bonuses and keep harassing you until you have to block their numbers. They will repeatedly use countless of excuses and reasons such as lack of verification documents, documents not received, documents are blur and unclear, payment rejected from your bank side (lmao), suggesting you different payment options and then having issues again and further suggesting you a newer method of paying you but they will never process your payment and hope that in those waiting time you would give up talking to them or spend the winnings and continue gambling until you lose everything. The moment they see that your account is 0 they will reply immediately saying your current balance is insufficient for them to process your withdrawal lmao. I do not know why askgamblers is giving this casino such a high rating for all this bullshit but guys remember to avoid this casino at all costs

Guys if you don't want more troubles than you have please stay away from this casino. After long fights I have managed to recover part of my winnings, they are doing everything to not pay you off. All the bad reviews about the withdrawals are true and is a nightmare to deal with these guys, proper scammers. The worst part was that they were trying to steal money from my credit card afterwards.

Games can be good. They update them quite regularly. I've won quite abit of money on this site. My withdrawal was rejected twice 2 reason. Was I had another account and I needed to verify my documents by email after that they started to accept my withdrawal and now I really do like this casino.

Some games don't load. Withdrawal can be on pending for quite abit like 3 days but money ussally goes straight in. After that. Games you like get removed or are disallowed in your location. I like push gaming slots and they removed them in my region

Good choice of games, well presented site for UK players and quick withdrawal for me.
I have been using this site for a couple of months. As a UK player, I was concerned having read some dreadful reviews regards withdrawing winnings. When I requested a £300 withdrawal on Monday 8th of June and was rejected because they wanted usual verification docs, which I emailed on 9th of June, last night, exactly 36 hours later, money in my account.
10/10

Some games don't load but only a few. Not many new games added weekly.
Lots of bad reviews about this casino but in my case all very quick and good result.
I can only think problems withdrawals are maybe bonus related.
Like all casinos, if you accept freebies there is always a catch.

Good variety of games. Although some of the links do not work meaning it's very difficult to play some software providers. Good live support with polite staff.

Non UKGC Compliant but allow UK sign up. Unrealistic bonuses. Payments taken via random processors which appear fraudulent on your bank statement and also apply fraud markers to your account for it being a questionable transaction.

A very good slots variety. Some of the best providers in the industry and games seem to play out pretty fair. Customer service try their best although English is not their first language.

The wagering requirements are high 75x. The worse thing l dislike though is that when you request a withdrawal it stays in your player account so can keep playing with it rather than taking it away and having to manually cancel. I have had 6 withdrawals rejected for as they say my bank keeps rejecting it. I telephoned my bank and was informed they had not attempted to pay anything in.

Another bad practice is they keep calling you getting you to deposit. To try and win prizes and are quite pushy at times.

Be careful.

I initially liked their bonus offer, so I signed up - but then found out they, just like a few other casinos, catch you out by their outrageous wagering requirement limits - see the cons

They will catch you out on the $2 maximum bet for their wagering requirement, so if you are thinking of getting the bonus and betting more than $2, think again - they will forfeit your winnings if you ever end up achieving the wager. This requirement, of course, is hidden in their terms and conditions, so make sure you read the bonus T&Cs before you deposit/sign up.
Very sneaky, not transparent, not recommended.

Nice looking site some good games they load and play well easy to work ur way around the site. Nice promotions that get you to deposit look like good offers give it 1 stars based on above

I don’t like the fact they offer bonus so when you deposit you don’t get them even when you press activate and if you do you are stuck on that one and can’t use other offers unless you deactivate them which there is no option for you to do it even if you deposit more than once I made 5 deposits with adverts of 1st 2nd and 3rd etc deposit bonus and I only recieved 1 bonus with 5 deposits

I also found the support chat not the fastest something that shouldn’t take long at all simple reply’s we’re taking 10 minutes before each reply

I didn’t find support helpful as everything has to be sent requested or reviewed no immediate help

There is no option thru chat or on the site to set deposit limits

I closed my account

Half decent selection of games. Pretty good site design which is easy to use and navigate around. Numerous promotions available upon first signing up - beware of substantial wagering requirements though.

These do not hold the relevant UKGC license to allow UK players to deposit. Very shady casino who try to convince users that what they are doing is fine. Avoid at all costs.

Fortune Clock is one of the latest casinos I joined in the beginning of February. The first time I heard about them was when I noticed them added on Askgamblers and prior to that I had never heard of them. After taking a closer look I found out that they offer 50 free spins on Starburst for new players- all you had to do was sign up and confirm your phone number and email address.

The casino is powered by several game providers including Netent, Play'n Go and others and I noticed that they were very similar to Spinamba, Goodwin and other casinos- the casino lobby and bonuses seemed quite similar. I signed up and confirmed my details and then underneath Gifts section claimed 50 free spins. 

I played the free spins and won only around 2eur. After that I continued to play Starburst, had a few big wins and managed to get to 10eur balance but then the game became dry and while trying to wager the bonus, I ran out of credits.

Then I decided to claim the casinos welcome bonus as it was quite appealing. I made a deposit of 20eur, got a match bonus and started to play Twin Spin. My balance was going down quickly, but when it reached 20eur, I managed to get a 100x bet win. I played it for a little while longer and when my balance reached 60eur, I moved on to Drive:Multiplayer Mayhem. I played with 30cent bets, hit a bonus round of 50x bet and then I couldn't seem to get any single big win afterwards. I played the game for a few hours with many ups and downs, at some point I checked that I had finished wagering, but my balance was below minimum withdrawal amount and therefore I went back to Twin Spin and lost the remaining balance. Afterwards I went to play my first set of free spins on Starburst, ended up with a few euro win which I played off on the same slot. 

Overall I had a pleasant time at Fortune Clock casino, no technical issues appeared, deposit was smooth and I got the bonus without talking to customer support. The game selection was pleasant too, my only drawback is that the minimum withdrawal amount is very high- 50eur for all withdrawal methods, including e-wallets.