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Anna Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Anna Casino Review

  • All games available through instant-play interface
  • Features more than 170 slots and casino games from NetEnt and Play’n GO
  • “Anna’s caring support” offers live chat and email assistance
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Unavailable to players in the US, Spain, and France
  • Live chat not available on weekends or late nights during the week
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General info & Latest Promos
Website http://www.annacasino.com
Established 2014
Owner EveryMatrix Gaming Ltd.
Casino Promotion

Anna Casino is an online casino that features modern gaming in “pretty-in-pink” fashion. Anna Casino’s players can choose from hundreds of different slots and other casino games from NetEntMicrogamingPlay’n GO and Aberrant, all of which are available through the site’s heart-filled instant-play interface. The casino also features Anna’s caring support directly through live chat. Anna Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Anna Casino does not accept players who live in the United States, France, Spain, or any country or territory where online gambling is expressly prohibited by law.


Although Anna Casino offers a wide variety of games, its slots are the star attraction. Players can choose from more than 100 different slot titles from both NetEnt and Play’n GO. These range from cutting-edge bonus video slots to classic three-reel titles. Some of the most popular slots in Anna Casino’s repertoire include Blood Suckers, Go Bananas!South Park and South Park: Reel Chaos, Wild Water, Aztec Idols, and Leprechaun Goes Egypt.

Players who want to enjoy the elegance of table gaming can have a relaxing time with Anna Casino’s numerous roulette and card games. The number of roulette variants is impressive, with American, English, European, and French versions available. Blackjack players also have quite a bit of variety to choose from with games like Single Deck Blackjack, Pontoon, Double Exposure Blackjack, and European Blackjack. Other available games include Oasis Poker, Casino Hold’em, Casino Stud Poker, Red Dog, and Texas Hold’em Pro.

Those looking for a different kind of thrill can click on the “More Games” tab in the Anna Casino lobby for additional options. Video poker players can put their skills to the test with games like Jacks or Better, Deuces Wild, All American Poker, Jackpot Poker, and Joker Wild. Players can also try to turn small bets into jackpot wins with a number of scratch cards and other instant-win games like Keno, Triple Wins, Treasure Hunt, and Zodiac.


One of Anna Casino’s most prominent features is Anna’s caring support, a promise to give players prompt and courteous assistance at any time of any day. During the week, players can connect with an associate almost instantly through the site’s live chat feature. When live chat is unavailable (such as on weekends or late at night), players can use email instead.

Security and Fairness

Anna Casino makes player safety one of its top priorities. All sensitive areas of the website are encrypted with SSL encryption, the leading security technology on the web. It works by preventing anyone from being able to read or decode private information like passwords, credit card numbers, bank information, and virtually anything else.

Both the NetEnt and Play’n GO platforms have been tested by independent auditors and shown to be fair. As such, players can rest easy that they are getting a fair game at Anna Casino.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, NetEnt, Aberrant, Play'n GO
  • Deposit Methods

    Bank Wire Transfer, Diners Club International, EcoPayz, Entropay, Maestro, MasterCard, Neteller, Online Bank Transfer, Paysafe Card, Skrill, Skrill 1-Tap, Solo, Visa, Visa Electron, WebMoney, Laser, Postepay, instaDebit, Przelewy24, iDEAL, Sofort, Nordea, POLi, GiroPay, EPS, Abaqoos, Euro6000, Boleto, Swedbank, eKonto, CartaSi, Moneta, Envoy, Euteller, Lobanet, Neosurf, Teleingreso, Multibanco, DineroMail, FundSend, QIWI, Todito Cash, Trustly, BankLink, dotpay, TrustPay, Instant Bank Transfer, ZimplerGO
  • Withdrawal Methods

    Bank Wire Transfer, EcoPayz, Entropay, Neteller, Skrill, Visa Debit, Visa Electron, Maestro, Skrill 1-Tap, Brazil Visa credit card, ZimplerGO
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-4 days

    Bank Transfers: 3-4 days

    Cheques: Not offered

    Pending Time: 1-12 hours

  • Withdrawal Limit

    EUR 10,000 per day
  • Allowed Countries

    • Germany [1]
      • Schleswig-Holstein
    • Serbia
  • Casino Type

    Instant Play
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Georgian laris, Croatian kunas, Hungarian forints, Israeli new sheqels, South Korean won, Mexican pesos, Nigerian nairas, Norwegian kroner, Peruvian nuevos soles, Polish zlotys, Romanian lei, Russian rubles, Turkish Lira, Ukrainian hryvnias, US dollars, Venezuelan bolívars, South African Rand
  • Languages

    English, Finnish, Norwegian
  • Licences

    Malta Gaming Authority, Curacao
  • Company

    EveryMatrix Gaming Ltd.
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Anna Casino Reviews by Players


Write a review
Casinolover717 109 reviews
Reviewed on May 9, 2018


Strict timetable for withdrawals - daily at 5pm
NetEnt plus Play n Go on one site
Communication via ticket system, not via email


The design needs an update, looks very old-fashioned
mobile version needs to be better regarding responsiveness
lblblb 13 reviews
Reviewed on April 29, 2018


Nothing absolutely Nothing positive about it.


Worst scam casino on the planet. They offer you cashback through customer message and after you deposit and loose they can't find offers. What they do, they remove offers from message. And when you confront them, they pretend they don't know. Have been very Lucky with casinos before, this is actually first time I got scammed. Terrible, stay away!!!!
Afi4wins 2006 reviews
Reviewed on May 11, 2017


This is another one of those casinos that many members here in Askgamblers seem to be enjoying and getting free spins or free bonuses. But there are also some complaints submitted against the casino, which is only to be expected of course, as far as I'm concerned, because there cannot be a perfect casino anywhere at any time. Even the best casino would have at least one customer complaining about something, hehehe. This world is never ideal, so no casino can ever be ideal either, simple as that.

The truth is, I have in fact visited Anna Casino a few times already over the last 2 or 3 years, but I have not proceeded to sign up, for one reason or another, until recently, when I finally decided to give Anna a try, all for the sake of a free 5 EUR no-deposit bonus offer! Then I realised why I didn't sign up at Anna Casino much earlier on. The free offer was just too small and too little to attract me enough, hahaha.

Anyway, I then proceeded to complete my registration, which went without any glitches, happy to say, and I also completed my profile to ensure that I would get the no-deposit bonus. After getting everything done, I checked my balance but it was showing zero. I then checked my account for any unactivated bonuses, but that too was empty. Puzzled and dissatisfied, I tried getting assistance from the Live Chat host but to no avail. Couldn't get any response at all after waiting for several minutes. Then I wrote in to their Customer Support via email and waited for a reply. Well, one day passed, 2 days passed, 3 days passed, yet not any reply came back. What the argh is this, I was saying to myself. Even after repeatedly sending emails to them for clarification, I have not received any reply or feedback from the Support team till this day! What a lot of bull the Support team turned out to be! Very disappointing indeed!


Well, if Anna Casino has this kind of indifferent Customer Support, then I'm very glad that I have not made any deposit at the casino thus far. Imagine the sorts of problems I would have encountered! Not only that, I even cannot get any clarification till today as to why I didn't get that no-deposit offer, so I have just assumed that my country is restricted from getting any free bonuses or free spins, as in the case of some other similar casinos too. Well, no regrets from me for getting anything from Anna Casino. Perhaps it was all a blessing in disguise for me, for all I care!

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