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Novibet Casino

6.85
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Novibet Casino Review

  • Unlimited withdrawals
  • Top-tier software providers
  • Mobile-friendly
  • UK Gambling License
  • Support hours not posted
  • Encryption not active on login and registration pages
General info & Latest Promos
Website https://www.novibet.co.uk
Established 2010
Owner Novigroup Limited Casinos
Casino Promotion

Novibet Casino is an online casino powered by game supliers such as NetEntMicrogaming, Yggdrasil, Play'n GO, Playson, 1x2 Gaming, Iron Dog StudiosEvolution Gaming, and Scientific Games. The site is completely instant-play and features many of the most popular online slots and table games. In addition, the casino features a live dealer section. Novibet Casino is licensed by the Greek Gaming Commission and the United Kingdom. Novibet Casino holds our highly regarded Certificate of Trust.

Restricted Countries and Territories

The casino does not accept players who reside in Australia, France, Turkey, the United States, or any country or territory where offshore online gambling is prohibited.

Virtual Games

Players at Novibet Casino will find dozens of top NetEnt slots. Among these are some of the most cutting-edge bonus video slots around, such as Jungle Spirit: Call of the Wild Slot, Gonzo's Quest Slot, Jack and the Beanstalk Slot, and Guns N' Roses Slot. Here, you may also come across video slots running on the Microgaming and Barcrest Games software platforms. 

Those who want to hit the tables can try their luck on Novibet Casino’s numerous card and blackjack games. Roulette players have access to variants like French Roulette and European Roulette. The blackjack selection offers games like Spanish 21 Blackjack Gold and Hi Lo 13 Blackjack, among others. Currently there are no table pokers or other virtual table games.

Players looking for something else can try Novibet Casino’s other games. These include a fairly limited selection of multi-hand video pokers, Keno, and scratch games like Bunny Broiler and Beer Fest.

Live Casino

Novibet Casino features real live dealer games broadcast from the NetEnt studios. All of these games are dealt to professional standards and monitored by actual supervisors to ensure fair play. Available titles include multi-player Live Blackjack, as well as both single-player and multi-player Live Roulette and Live Baccarat.

Mobile Gaming

As Novibet Casino is also a mobile casino, players can freely play their favourite online slots on their portable device, too, be it a mobile phone or a tablet.

Support

Players can get in touch with Novibet Casino’s support agents through a live chat service. The exact hours of this service are not posted, but when it’s online, players can get helped within just a minute or two. Players can also contact the support team through email and get a response within 24 hours in most cases.

Security and Fairness

Novibet Casino uses encryption on its cashier page, protecting players’ financial details. However, this encryption is not in place on the registration and login pages, which does leave passwords vulnerable.

All of the games provided by Novibet Casino have consistently been shown to be fair through independent auditing. These tests meet the standards required by the UK Gambling Commission for integrity and statistical randomness. Moreover, Novibet Casino belongs to the revered circle of Certified Casinos, which testifies to the casino's high quality and trustworthiness.

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Novibet Casino Reviews by Players

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linda74 37 reviews
Message
Reviewed on September 1. 2019

LIKED

Is normal casino ,have plenty games, just plenty games all the time still on technical error, They have great withdrawal services, i ever have any problems with withdrawal. This is really great

DISLIKED

i dislike this casino promotion. it was horrible. They have promo calendar from Monday to Sunday, but this funny promotion is never working, I give deposit every single day and i have not received any bonus. Second what i dislike in this casino is customer services, i send for them plenty emails but this team they don"t care and they are never answering ;))
NOVIBET CASINO REPLIED ON SEPTEMBER 3. 2019
Hi LINDA74,

Thank you for reviewing our online casino platform.
We strive to provide our customers with products and services which meet and exceed their expectations.

Regarding our promotions, if you meet all the qualifying criteria, you definitely receive a reward at the end of the campaign. Feel free to check the full terms and conditions for each promotion, as some promos have tougher conditions than others.

There's always something from everyone here at Novibet Casino.
We're happy to have you as a customer and keep playing as we are always rewarding loyal customers like yourself.

Thank you,
Novibet Team
mihrou 1 review
Greece
Reviewed on August 19. 2019

LIKED

The best Loyalty program in the Greek market. Novibet casino has a friendly interface both on Desktop and Mobile version, while the user enjoys a vast range of slot games.
livelovelife 2 reviews
Reviewed on August 17. 2019

LIKED

When things were working they were working great but when things go wrong it can be a very stressful and time consuming period, they are good at processing payout transactions once you submit it online

DISLIKED

I've been with novibet for 6-12 months now and up until recently everything was great however their services seem to be declining.

A few weeks ago 4 online live roulette bets messed up with the system taking funds and displaying a "bets not received in time" or "not enough balance" and not paying out when you win. I emailed them and they did sort it out within a few days.

I gamble every few days with this casino and have done so since I have joined them, the same issues started to pop up last week and when you have a £1000 spin the last thing you need is for your placed bet and winnings to disappear. Im currently missing around £3000 (in total, with my winnings). They say they are investigating its been a week I emailed them mid week and this is the following response;

"Your issue has been forwarded to the responsible casino provider immediately and is still being under investigation.

We cannot provide a time frame due to the fact that these problems can be time consuming regarding their complexity, which we cannot know since they are being processed by another responsible department."

Who knows if I will get the outcome in a few days ... weeks ... months :(
NOVIBET CASINO REPLIED ON SEPTEMBER 9. 2019
Dear LIVELOVELIFE,

Thank you for taking the time to review our online casino and for highlighting the issues you've encountered while playing.

Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. We have replied in private and addressed your case.

We appreciate your patience, understanding and trust, and we do hope to see you back at our tables.

Wishing you a lovely week ahead,

Kind regards,
The Novibet Team

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