- Top-tier software providers
- Mobile-friendly
- Live chat available 24/7
- Encryption not active on login and registration pages
- Multiple country restrictions
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Novibet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Novibet Casino is an online casino powered by game suppliers such as NetEnt, Microgaming, Yggdrasil, Play'n GO, Playson, 1x2 Gaming, and Evolution Gaming, to name a few. The site is completely instant-play and features a host of the most popular online slots and table games, in addition to tried-and-tested classics. Novibet Casino is licensed by the Greek Gaming Commission and the Malta Gaming Authority. Novibet Casino also holds our highly regarded Certificate of Trust.
Restricted Countries and Territories
The casino does not accept players who reside in Argentina, Australia, Belarus, Canada, France, Germany, Turkey, the United States, and the United Kingdom. This list might be considerably longer, so please refer to the 'More casino details' tab for full information.
Mobile Gaming
As Novibet Casino is also a mobile casino, players can freely play their favourite online slots on their portable device, too, be it a mobile phone or a tablet.
Security and Fairness
Novibet Casino uses encryption on its cashier page, protecting players’ financial details. However, this encryption is not in place on the registration and login pages, which does leave passwords vulnerable.
All of the games provided by Novibet Casino have consistently been proven fair through independent auditing. These tests meet the standards required by the Malta Gaming Authority for integrity and statistical randomness. Moreover, Novibet Casino belongs to the revered circle of Certified Casinos, which testifies to the casino's trustworthiness.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players at Novibet Casino will find dozens of top NetEnt slots. Among these are some of the most cutting-edge bonus video slots around, such as Jungle Spirit: Call of the Wild Slot, Gonzo's Quest Slot, Jack and the Beanstalk Slot, and Guns N' Roses Slot. Here, you may also come across video slots running on the Microgaming and Barcrest Games software platforms.
Those who want to hit the tables can try their luck on Novibet Casino’s numerous card and blackjack games. Roulette players have access to variants like French Roulette and European Roulette. The blackjack selection offers games like Spanish 21 Blackjack Gold and Hi-Lo 13 Blackjack, among others. Currently, the casino doesn't feature table pokers or other virtual table games.
Players looking for something else can try Novibet Casino’s other games. These include a fairly limited selection of multi-hand video pokers, Keno, and scratch games like Bunny Broiler and Beer Fest.
Live Casino
Novibet Casino features real live dealer games broadcast from the NetEnt studios. All of these games are dealt to professional standards and monitored by actual supervisors to ensure fair play. Available titles include multi-player Live Blackjack, as well as both single-player and multi-player Live Roulette and Live Baccarat.
Support
Players can get in touch with Novibet Casino’s support agents through live chat service, available round the clock. Players can also contact the support team through email and get a response within 24 hours in most cases.
Complaints
Read the complaints other players have left for Novibet Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi LINDA74, Thank you for reviewing our online casino platform. We strive to provide our customers with products and services which meet and exceed their expectations. Regarding our promotions, if you meet all the qualifying criteria, you definitely receive a reward at the end of the campaign. Feel free to check the full terms and conditions for each promotion, as some promos have tougher conditions than others. There's always something from everyone here at Novibet Casino. We're happy to have you as a customer and keep playing as we are always rewarding loyal customers like yourself. Thank you, Novibet Team
The best Loyalty program in the Greek market. Novibet casino has a friendly interface both on Desktop and Mobile version, while the user enjoys a vast range of slot games.
When things were working they were working great but when things go wrong it can be a very stressful and time consuming period, they are good at processing payout transactions once you submit it online
I've been with novibet for 6-12 months now and up until recently everything was great however their services seem to be declining.
A few weeks ago 4 online live roulette bets messed up with the system taking funds and displaying a "bets not received in time" or "not enough balance" and not paying out when you win. I emailed them and they did sort it out within a few days.
I gamble every few days with this casino and have done so since I have joined them, the same issues started to pop up last week and when you have a £1000 spin the last thing you need is for your placed bet and winnings to disappear. Im currently missing around £3000 (in total, with my winnings). They say they are investigating its been a week I emailed them mid week and this is the following response;
"Your issue has been forwarded to the responsible casino provider immediately and is still being under investigation.
We cannot provide a time frame due to the fact that these problems can be time consuming regarding their complexity, which we cannot know since they are being processed by another responsible department."
Who knows if I will get the outcome in a few days ... weeks ... months :(
Dear LIVELOVELIFE, Thank you for taking the time to review our online casino and for highlighting the issues you've encountered while playing. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. We have replied in private and addressed your case. We appreciate your patience, understanding and trust, and we do hope to see you back at our tables. Wishing you a lovely week ahead, Kind regards, The Novibet Team
Trustworthy casino in my experience with a nice selection of games. Pretty basic yet functional design of mobile website. I had a £6k win on the Bonanza slot Account verification was pretty fast, Friendly and responsive customer service...in other words: will visit this casino again.
Hello DILLS25, Thank you for reviewing our casino website and thank you for the kind words. We'd love to see you back at our tables soon, feel free to visit our promo page as we add new exciting content every day. Kind regards, Novibet Team
Good selection of games from major providers. Documents approved quickly, no problems with withdrawals. Very slow speed in some slots especially from google Chrome much better from mozila, probbaly only with my device.
Hello AZZIEBORN, Thank you for leaving a positive review for our Casino. Feedback like this helps us in delivering a better product for our players, and we are extremely happy that you are one of them. We are also constantly improving our product, as our main goal is 100% customer satisfaction. Kind regards, Novibet Team
Everything, the games, life chat. Documents approved so quickly. Withdrawal so fast, 10 points for this casino, super I am open few days ago this casino and I can say this is amazing casino.
Dear LINDA74, hi! We would like to thank you very much for your nice comments! We would like to welcome you and we are really glad you have been satisfied with our games and services so far! We sincerely hope that you will keep on having fun in Novibet Casino and we promise that even more games and nice promotions will enrich your experience very soon! We remain at your disposal! Kind regards, Novibet Team
I've been a customer of Novibet for several years. I actually forgot I had an account since I had been showing my loyalty elsewhere. I am pleased that I started playing here again. I only play casino slots/live casino games, so can only comment on that side of the site.
I am pleased to say that I am more than happy with the game selection (all my favourites are here) The withdrawal process is fine, although I am not a huge fan of withdrawal pending times, but I've never has to wait more than a few hours for my withdrawals to be processed.....so far. Let's hope it remains fairly quick. Verification had to be done again, but that was done quickly & efficiently. Quite a few times, I have also been awarded with some generous free no wager spins, which is a really nice touch and always appreciated as a loyal player.
The only issue I have is with the live chat section. The chaps I have spoken to have been perfectly pleasant. The problem is, they aren't actually able to do anything, ie; issue bonus spins or cash. That has to be done via email which as we all know, can be slow. That's the only reason I have deducted one star. All in all though, I am happy with Novibet, and it is now my 'go to' casino.
Dear Rossco39, We appreciate your honesty and we thank you for the positive review. Glad to hear that you enjoyed our wide selection of slots and live casino - we pride ourselves at Novibet on providing entertainment and as a loyal customer we’re happy to ensure you get to experience the full range. We're also delighted to have you back as a customer. However, we’re sorry that you’ve experienced issues with our live chat team. We're always trying to reply within the shortest delay to each customer and we apologize if it took longer for your case to get a resolution. Please let us know how we can help for future references, Thank you again! Kind regards, Novibet Team
Best online casino and sportsbook I have ever played at. Very fast payments. all over site layout is good, selection of games are amazing, My favorite games are avaliable
Customer care support is not good, takes long time to reply and not really helpful, Support is using only copy paste answers and can’t help with any topic. They just provide the information that they escalated the request to the related Department.
Dear Greedywinner, Thank you for your comments regarding our site - we pride ourselves on providing great services, so we’re glad you enjoyed it. However, we apologise that you were not assisted appropriately and will work hard to ensure this doesn’t happen again. If there is anything we can do to make up for the aforementioned issues, let us know, Best regards, Novibet Team
I have £110 of winnings in the account but lost the debit card I originally deposited with. Part of their verification process (Which you need to complete prior to withdrawal) involves you sending a photo of your payment card. When I explained that I could not do this they asked me to send a letter from my bank confirming that the lost card was mine. My bank say they can not do this for security reasons. Instead, I sent Novibet a copy of my bank statement clearly showing the deposit amount however they said this does not prove the card was mine, which is completely wrong. How would I have a transaction to novibet on my bank statement in my name if I had used someone else's card? When I tried to talk to them on live chat they cut me off three times and it took 7 requests for them to let me see a copy of their complaints procedure. I now have no choice but to escalate to IBAS.
Dear VICKYB, I am writing to confirm that your complaint has been brought to my attention and has undergone an official review. Fortunately, I am pleased to inform you that your bank statement has been accepted as proof for the card number that you have provided. Furthermore, your withdrawal has already been completed by the payments department. Kindly allow 1-5 working days in order for the aforementioned funds to appear in your bank account. If there are any other issues, please do not hesitate to contact us. Kind regards, Faye Makri
The website has a good design but after my experience, I can't really say nothing else.
I've deposited and placed a bet on my team, I the noticed I was credited a bonus so had a bit of fun in the slots not winning anything at all and obviously not finishing their wagering requirements. When my bet won and I tried to withdraw my winnings they blocked my account for 4 whole months, I went on their live chat every week to request an update on my account just to be told that I would be contacted shortly via email. After a 4 month wait I finally received an email saying that they had deducted the casino bonus from my winnings from the sportsbet I won. I am short £250 which I'm sure this is not allowed, I haven't touched my remaining balance and will wait for a decision from Ibas. I hope this helps other people.
Dear LUISPITA, Thank you for bringing your case to my attention. Following up on it, as the official response you have received via mail clearly states, I would like to inform you that the investigation of your account has indicated that there has been a serious breach of our General Promotions Terms. The outcome of the investigation has shown that there has been a breach of General Promotions Term #13, in particular: "Moving from low weighted or un-weighted games (in the context of contribution to wagering requirements) to a high weighted game after large wins for the purpose of clearing wagering requirements;" as your qualifying for the Casino Bonus first deposit was placed in Sportsbook and the bonus in Casino. I can totally understand that the above conclusion has created a negative experience but I can also confirm that our main target is to provide our players with fun and excitement during their gameplay in our products and we are fully committed to our goal. I remain at your disposal! Kind regards, Faye Makri
Novibet Casino News
Read all news about Novibet Casino, check for updates and stay tuned for exclusive bonuses.
Novibet Casino has once again proven it is a strong supporter of GambleAware as it stepped up its efforts to make gambling safer via a hefty £20,000 donation.Safer Gambling Empowerment Novibet, an international online gaming operator registered and regulated by the UKGC, recently donated more than £20,000 to GambleAware, with the goal of taking another step forward in empowering behaviors toward safer gambling in the United Kingdom, one of the brand's primary countries of operation.Novibet prioritizes providing a secure online entertainment environment for all members, making responsible gambling a cornerstone of its operations. As a result, Novibet supports the most well-established industry organizations in emphasizing the importance of players' conscious decision-making and making preventative and treatment services more accessible.Nikos Katsaros, Legal & Compliance Director, pointed out that Novibet adopts the highest standards of integrity and responsibility in all areas of business. “Our internationally recognised platform offers ideal entertainment conditions, but also ensures that our members receive timely information and engage in practices that protect them from the negative effects of problematic gambling”, said Katsaros.As Novibet has pointed out, by sponsoring GambleAware, they go one step further in addressing the common concern of keeping people safe from gambling dangers, thereby reinforcing they brand promise of "gaming responsibly" and delivering something "exciting while remaining safe."A Spot-on DonationNovibet donation comes at a great time, seeing as the NGTS run by GambleAware has just been extended.GambleAware is implementing a three-year pilot project to expand the National Gambling Treatment Service's (NGTS) residential rehabilitation program for people with gambling addictions.Individuals will now be able to run these rehabilitation programs at their own pace, with input from both family and friends, as a result of their recent award process. The programs will include medically managed detoxification and acute mental health support. The project is GambleAware's most recent attempt to address issues surrounding gambling-related harms.Anna Hargrave, the chief commissioning officer at GambleAware, said: “We are pleased to have awarded this grant to these two highly experienced organisations and see it as an important step towards increasing the capacity and effectiveness of the National Gambling Treatment Service to ensure many more people get the help and support they need.”NGTS provides free and confidential advice as well as emotional support by phone, which is available 24 hours a day, seven days a week. If some players do not feel comfortable speaking to NGTS agents on the phone, they can use their live chat service. Their representatives are professionally trained to listen to anyone who is affected.
NetEnt’s Divine Fortune Jackpot has been busy making more dreams come true again as it pays out another £155K to one lucky player. Novibet Casino was home to the big win and they’re just as thrilled that it’s been won there as the player is receiving the win!Divine Fortune Does it AgainSince its launch the Divine Fortune Slot has paid out large sums of cash to unexpected players and it’s showing no signs of slowing down. It’s built up its reputation over the years and the jackpots just keep on dropping. Novibet is home to hundreds of online slots but on this particular day this lucky player chose the Divine Fortune Slot. Little did they know the jackpot was ready to drop. A lucky player opened the Divine Fortune Slot at Novibet Casino and scooped a £155K jackpot.The local jackpot from the progressive jackpot game sounds even more impressive when we say it was won from a mere £1.20 bet. The total win reached a huge £155,857.63 sending one lucky member laughing all the way to the bank! We’d like to say congratulations from the entire team at AskGamblers. Sign up at Novibet Casino Today!If you love the thrill of a jackpot then why not head over to Novibet Casino and give them a shot? If you are a new player you’ll even be able to claim a welcome bonus when you sign up and make your first deposit. Here is how it will work:Sign up at Novibet CasinoOpen the cashier Make your first deposit using the bonus code FREE50Enjoy a 100% welcome bonus up to £250And considering they’re one of our Certified Casinos you’ll be in safe hands there. A minimum deposit of just £10 or more is required and both your bonus and deposit will need to be wagered at least 35x before you can cash out. Now this is an exclusive bonus so you will need to be a member at AskGamblers and use the links we’ve provided to get it. This bonus is available to residents of the United Kingdom only and it will be credited to your account within 24 hours. Alternatively you can also contact the casinos customer support team if it hasn't reached your account. If you’re looking for other ways to play it may also be helpful if you check our Novibet Casino Bonuses Page. Good luck.
October is slowly but surely moving close to its middle part and it happens to be right now when Novibet Casino, a well-known and popular name in the world of online casinos, have a wonderful announcement to make. Thanks to their huge offer of superb online slots, Novibet have become extremely popular among players. And one lucky highroller player tried his luck and turned out to be the winner of the night! If you want to copy paste his luck, head over to Novibet Casino and take a peek at their massive selection of games. As for the big win, here’s what happened! The Big Win Story According to the words coming from Novibet Casino, one highroller player has just managed to reach the stars. The player wanted to have some fun and decided to play one of his favourite online slots, which is what he regularly does. Being a loyal player, he logged in and started his exciting journey towards the big win. A highroller player won 250,000€ playing Wild Times slot! At the moment when he had made the decision about spinning the reels in Wild Times slot, he couldn’t have known that his guardian angel was sitting on the clouds nodding his head. The player felt as if everything around him became a dream come true. The screen brought in one of the best messages he has recently seen notifying him that had just won 250,000€! The unbelievable additional information regarding his winning lies in the fact that he managed to pull it off with a single bet and with no jackpot included! Isn’t that just incredible, but true? Why Players Love Novibet Outperforming the opponents in the fierce competition of online casinos is quite a challenge. To prove that they are up for the task, Novibet Casino constantly work on improving their offer. Powered by some of the leading game providers out there, such as NetEnt and Microgaming, Novibet Casino’s outstanding range of online slots and table games waits in line for players to come and have fun. Featuring treats such as 100% up to £ 250 bonus and up to €/£ 4000 monthly VIP bonus with no rollover requirements, Novibet truly stand out. Besides working as an instant-play site, the casino features a live dealers section. In addition, they provide mobile gaming as well as a top-quality customer support. Moreover, the casino has been awarded with the prestigious Certificate of Trust, which speaks on behalf of their trustworthiness and impeccable reputation. Join Novibet Casino Today! If you’ve never played before at Novibet Casino, everything you need to know about the casino before you get started can be found at Novibet Casino Review. In order to become a member of the casino, all you need to do is: • Go to Novibet Casino• Follow the “Sign up” procedure• Make your minimum deposit• Enjoy playing the games Congratulations, now you’re a proud member of Novibet Casino. Play some of their extraordinary online slots and you might be the one whose big win will become the next inspiration to other players. Have fun!
One lucky player who decided to try the Novibet mobile casino has just won an incredible £53,820. The online casino has just told us about the moment it happened and if you sign up to Novibet Casino too, also one of our Certified Casinos, you could just be winning a fortune too. Luck Can Happen at Any Time When one player decided he wanted to try out his favourite online slots, never did he realize it was going to be a day to remember. The player who hadn’t long joined Novibet from his mobile device decided to try his luck on some Microgaming slots, their Bikini Party Slot to be more precise. “What started as just a fun session turned soon turned into something rather serious” After a while of happy spinning the player managed to land himself some free spins within the game when 3 or more scatters landed on his reels. But nothing could have prepared the player for the next free spin that rolled in an incredible £53,820! The player sat in amazement as his screen went crazy and he digested this huge win. Which is proof that luck can happen anywhere, anytime! Both the casino and the team here at AskGamblers wishes the player the best of luck in the future and even more fortune ahead. There’s No Reason It Can’t Be You It’s always great to hear a big win story, but it would be even better if this was your big win story, right? If you’re a new player our Novibet Casino Review can help you with all the facts you’ll need before becoming a member. Then when you’re ready to play you can sign up and claim your very first online casino bonus. As a new player, you’ll be able to claim their welcome offer up to £/€ 500 plus if you use our links to sign up you’ll also get an extra 20 fee spins on top to play on over 170 slots! Here’s how it works: Sign up to Novibet Casino Visit the cashier Enjoy 20 Free Spins upon 1st Deposit Win 2,000 credits and you’ll get €25 Win another 5,000 credits and get another €50 Win another 10,000 credits to get another €75 Win another 25,000 credits and you’ll get another €150 Win another 50,000 credits and you’ll get another €200 The maximum amount you can claim €500 and you just need to make sure you verify for your account before you can start using the welcome offer. A minimum deposit of just €5 or more is also required, Join Novibet Casino today.
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Is normal casino ,have plenty games, just plenty games all the time still on technical error, They have great withdrawal services, i ever have any problems with withdrawal. This is really great
i dislike this casino promotion. it was horrible. They have promo calendar from Monday to Sunday, but this funny promotion is never working, I give deposit every single day and i have not received any bonus. Second what i dislike in this casino is customer services, i send for them plenty emails but this team they don"t care and they are never answering ;))