Novibet Casino - Delayed payment of 1000euros

Dear FLASH32,

We have investigated your case thoroughly and as you have already been informed you should request a withdrawal to an account that belongs to you. Also as you were informed due to a technical problem it was not possible to cancel the requests, for this reason the money was manually credited to your account so that you can request a withdrawal again to an account belonging to you. We believe the issue has been resolved.

Regards
Noviaffiliates Team

Dear @Flash32,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Complaint is resolved

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.