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Betcart Casino

5.47
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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Betcart Casino review

  • Top-tier software providers
  • Mobile-friendly
  • Plenty of live casino games
  • Live chat support available
  • Unavailable to residents of Belgium, Bulgaria, France, the UK, and some others
  • No phone support
General info & Latest Promos
Website http://www.betcart.com
Established 2015
Owner Bcourt Group N.V. Casinos
Casino Promotion

Betcart Casino is a multi-platform online casino for desktop and mobile casino players. It features games from many of the industry’s top platforms, including NetEnt, Microgaming, Play’n GO, GamesOSQuickspin and Gameplay Interactive, along with an Evolution Gaming live casino. The casino is available to most players around the world in more than 17 different languages. Players here can also enjoy sports betting. Betcart Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Betcart Casino is unavailable to residents of Belgium, Bulgaria, France and its territories, Israel, Romania, the United Kingdom and its territories, and the United States and its territories.

Virtual Games

Betcart Casino is home to a wide array of online slots from some of the world’s biggest software providers. Players will find major progressive slots like Mega Moolah slot along with more than a hundred other popular titles like King Of slots, Fantasini: Master of Mystery slot, Basketball Star slot, Bridesmaids slot, and Rango slot.

The virtual table game selection at Betcart Casino is extensive. The Roulette selection is especially varied with more than a dozen different variants. Players will also find more than 25 different Blackjack games, Craps, Baccarat, Casino Stud Poker, Casino Hold’em, Beat Me, and Sic Bo, plus others.

The video poker games at Betcart Casino are diverse enough for most players. Members will find single-hand and multi-hand variants of favorites like Deuce Poker, Stud Poker, Joker Poker, Jacks or Better, and Tens or Better. Even some progressive games are available.

Live Games

Betcart Casino is home to plenty of lavish live casino games for every kind of player. Members will find favorites like Three Card Poker, Blackjack, Baccarat, and Roulette available directly through the casino studio. Many of these games are available in both single-player and multi-player variants.

Mobile Gaming

Betcart Casino’s most popular games are available to players on the go. The mobile version of the casino can be accessed on both smartphones and tablets across multiple platforms, including popular iOS and Android devices. No app download is required.

Support

Members of Betcart Casino can get assistance with any issue with the casino’s Live Chat assistance service. Agents are available during any time of day through a convenient instant interface. Members can also contact the casino through an online contact form.

Security and Fairness

Members of Betcart Casino are protected with SSL encryption on all pages of the website. This technology ensures that no third parties are able to read sensitive information like passwords and financial information.

All of the games of Betcart Casino are regularly audited by independent testing agencies. As such, players can rest assured that they get a fair game.

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Betcart Casino Reviews by Players

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Salih84 2 reviews
Sweden
Message

LIKED

I have nothing positive to say about betcard so far, unfortunately. I have not contacted the support at all. And their mail is in Arabic and not English.

DISLIKED

Hi.
I wish I could check out earlier before joining this website
I have made a withdrawal of 1100 Euro. I sent my documents 26 January and still have not received my reply. Tried to call them when they had closed during open times. uffff these guys will be hard for me to get my money back it feels like. I'll be back with more updates.
amiga500 11 reviews
Austria
Message

LIKED

1. I got my first withdrawal at least within 60 hours, but within this time, my withdrawal was still pending, so it's not 24-48hours pending time.
2. My account was verified in a acceptable time, but they haven't accepted my current registration certificate, although every another online casino does this, since this is really more worth than only a utility bill.

DISLIKED

1. The Slots are much slower, than in all another Online Casinos and you got logged out very often and after that, you have to try also very often, to get back to the Slot.

2. Live Chat is at the most time unreachable, so you must mail them, which takes always much time to get a respond.

3. After I've won a big sum (at least for me) on my favorite Slot "Dead Or Alive" and made my first withdrawal (I've got 5 sherrifs with a 36 cent bet, so I've won €900.- with only one hit) from it and wanted to play again on this slot, after receiving my withdrawal, the slot doesn't work anymore.

I can't get in ton the slot, because it was always still loading, but nothing happens, but the funny thing is, that every other (Netent) Slot still worked without any problem, so i'm very sure, that they won't me to win again on this slot and I had to play on another slot, which was actually very boring for me, especially since they didn't pay out any good win and so I even lost a €100.- deposit with only 40 Cent bets within 15 minutes, which is really very disappointing for me, because normally I play with such a deposit at least one hour, or even much more.

But I very often got Zero win on 20 spins in a row, so my money went faster away, as I can look. After my very fast loosing streak, I tried again my luck with a €100.- deposit, and the same thing happens again, so that is really random? Ok, I can't proof it, but something was there very mysterious for me.

4. After that bad experiences, I decided to close my account there forever, but that's not really that easy, since you can't do this in your own casino account and the chat is still not available, like the most time! So I've sent them an email, to please close my account forever, because it's no more fun anymore for me.

20 hours!!!! later I got finally an email, but only to tell me, that I must fill out a self-exclude form, which they will proceed for closing my account? Are they serious? My account is still available, so I can log in however I want and still make deposits!
I've never experienced such a hassle on every online casino up to now, but ok, they're in Curacao and we all know, that there are the most untrustable Casinos on earth, because they have no good laws.

So I have now to fill put this stupid Form only to self-exclude myself, but the longest time is only for one year and not forever, like I wanted to! During this time, my account is still available for me and theoretical I can lost very much money again, which they'll certainly prefer!
I had never such a bad experience on any online casino since my 15 years online Casino playing.

P.S.: Sorry for my bad English, but my first language is actually German, so I hope, it's understandable for everyone here ;-)

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Betcart Casino complaints

  • 21 of 26 resolved
  • 3 days avg response
  • 4 weeks avg complaint life
  • 12,880 USD avg amount

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