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Betcart Casino - Refusing to open my account, withholding my deposits

REJECTED

Complaint Info

Disputed casino

Betcart Casino

Amount

$ 1400

Inactive user
Posted on November 21, 2020

Hi , i've been playing in betcart casino about 2 years and they closed my account asking to pass kyc procedure , i gave them every documents they wanted but got no response from them about 2-3months , i also had nearly 1.4k USD in my account .

I had two deposits in amounts of 900 USD and 500 USD , both by perfectmoney payments system , i just want to withdraw my initial deposit and get out of their casino for good !

Please help me askgamblers

Evidence supporting my statements are attached !

Inactive user
Posted on November 21, 2020

my user name : < email removed >

AskGamblers
Posted on November 25, 2020

Dear all,

During the course of the complaints process it became clear that the player has registered multiple accounts at AskGamblers.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

We strongly suggest the player to refrain himself from registering new accounts at AskGamblers.