Complaint #52 Betcart Casino

Not paying my $4,600 withdrawal

By afshin m.

7 years ago

Hi. betcart not pay my money 4600 usd .They passed 20 day not pay my money and do not answer me

I even told them only Money deposited Give me back But no answer to me.

I'm sending a screenshot From inventory and account And the date of the request was sent withdrawal

Please check my complaint

Disputed Casino Betcart Casino

Reason Declined payment

Amount $550

Discussion

AskGamblers

• Support Team

6 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Betcart Casino

• Representative

6 years ago

Dear Player,

The withdrawal request you are mentioning was canceled by you and you have lost the amount earlier, as confirmed.

The remaining amount of 8000 IRT,again confirmed by you above, has been fully paid to you, meaning that there are no pending transfers.

Please double check your balance and calculations and in case you have any further questions, feel free to let us know.

Thank you!

betcart Team

win324

• Iran

6 years ago

U only pay my deposit money.
I have 4600 usd u pay 600 usd

Betcart can say me why not pay my money4600 usd over 70 day?!
I place bet and won and not any problem but u not pay my money.

Please pay me complate money other 4000 uad

Betcart Casino

• Representative

6 years ago

Dear Player ,

Please be informed that as per the last updates from our relevant department , the whole amount has been transferred to you.

Hereby, we kindly ask you to check your balance and revert back as soon as possible.

Should you have any further questions, do not hesitate to contact us.

Best Regards,

betcart Team

Betcart Casino Complaint Stats

Resolved 25 / 29

Avg. Amount $11,889

Avg. Complaint Duration 28 days

Avg. Response Time 3 days

Betcart Casino Complaints

See all complaints for this casino

No pay no respond

I played casino at Betcart. Fully verified account. Now I have balance of 3.1k EUR plus a withdrawal of 2.0k EUR pending for a long time - so I have a total of 5.1k EUR that I need to recover from them. (Screenshot attached, private)

Betcart ignore my emails and will not give me any information about my withdrawals - please help.

Resolved

€5,100

No payment after 3 weeks

Hi.

Betcart didn't pay my withdrawal which is 590 millions IRR (Iranian Rial) (about 2200 US$).

After 2 weeks of requesting nothing happened, so I canceled my request and summited it again 10 days ago.

Betcart online support is telling me everyday that I need to wait for payment team and they gave the email of payment team to be in contact with them directly. I sent emails, but no answer.

I'm sending a screenshot from inventory and account, and the date of the requests when withdrawals were sent.

Please check my complaint.

Unresolved

$2,200

Refusing to open my account, withholding my deposits

Hi , i've been playing in betcart casino about 2 years and they closed my account asking to pass kyc procedure , i gave them every documents they wanted but got no response from them about 2-3months , i also had nearly 1.4k USD in my account .

I had two deposits in amounts of 900 USD and 500 USD , both by perfectmoney payments system , i just want to withdraw my initial deposit and get out of their casino for good !

Please help me askgamblers

Evidence supporting my statements are attached !