Resolved
$6,800
Resolved
Planet 7 Casino - Delayed Withdrawal Payments
I have had several withdrawals going back to October which have yet to be paid. I have tried reaching out to the VIP Hosts several times with zero ...
Resolved
$300
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Slot Madness Casino - Withdrawal request delayed for months!
HI, I requested a $300 payout from Slotmadness Casino ...
Resolved
£92
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Unibet Casino - Having Verification Troubles, Casino Not Willing to Help
After several deposits i recently won one bet and decided i would withdraw my £92 pounds after sending in a digital copy of my passport and both me ...
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$1,380
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Silver Oak Casino - Longtime customer and VIP member not paid on time
I am waiting on a 1380.00 payout. I have been a customer and a vip player with Silveroak for years. i have received payouts in a timely fashion always ...
Resolved
£800
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Dazzle Casino - Withdrawal delayed beyond advertised payout time frames
Submitted a withdrawal on 12th February. Not my first, been part of the site for a year. Casino withdrawal policy is 3 working days for withdrawal ...
Resolved
$2,000
Resolved
Sun Palace Casino - A month to get paid!
My complaint has to due with amount of time to get paid. I have been a depositor at Sun Palace for about 4 years. I finally got a decent win of $2000. ...
Resolved
€6,000
Resolved
Mr Smith Casino - Stalling account verification
On Feb. 17, I made a couple of deposits of around 100 euros, without ever getting a bonus. I finally managed to increase my balance and, ultimately, ...
Resolved
€250
Resolved
Mr Ringo Casino - Does not pay!
Hello! Please help me! I open account January 16, 2017. I make a deposit and get bonus. I sent them my documents and January 18, 2017 my account was ...
Resolved
€13,215
Resolved
Casillion Casino - Withholding 3500 euro's pending withdrawal & 9714.79 balance & suspending account suspected fraud
Hi Please could you help me? I joined Casillion casino on 3rd October 2016, deposited, played and withdrew on many occasions with no issues, had my ...
Resolved
BTC2
Resolved
Playamo Casino - Refusing to pay out 1.5 BTC of legitimate winnings
A couple of days ago I took part in the casino's regular 50% Friday reload. I deposited 0.2 BTC and received another 0.1 BTC bonus to play with. Rules ...
Resolved
€300
Resolved
Wild Jack Casino - Failed to stick to their own 'responsible gaming' policy
I have a complaint about the responsible gaming policy of Wild Jack Casino. Based on the information on their website I guess it's an important aspect ...
Resolved
$100
Resolved
Palace of Chance Casino - Still waiting for payment
It has been nearly two months and I haven't received my withdrawal for $100. I was told I would have the payment by the middle of next week by the ...
Resolved
€1,250
Resolved
Finlandia Casino - Stalling payment and asking for already sent documents over and over again
I was playing on finlandiacasino 14e februari and i won 1250 euro. the 15e i get the usual mail about verify my account.. i send in what the asked for ...
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Resolved
Sloto' Cash Casino - Closed account and confiscated winnings without any explanation
I played at SLOTO CASH and won $176,- Requested withdrawn ,than I did send them my documents. What they did was simply - close account and keep the ...
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€1,300
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Quasar Gaming Casino - Payments worth 1300 euro not paid after weeks
Hi,I made 3 withdrawals on 17 and 18.01.2017 which was ( 700, 500 and 800) the first one on 17.01 was 700 and i received it after 2 weeks from the ...
Resolved
$350
Resolved
Ruby Slots Casino - Delayed payment over 2 months
I requested for withdrawal the amount of $350 last 11/2016 and I am still waiting for my payment. I have been emailed and called, live chat with ...
Resolved
R20,000
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Noxwin Casino - Delayed withdrawals for 7 days now
I have requested three withdrawals and only one was processed and paid out to my Neteller account but other two are pending since 2nd of February. ...
Resolved
$100
Resolved
Virtual Casino - Does not pay!
a few months I expect to pay $ 100 sent all the documents, I was asked to fill out an authorization form. But my neteller payment to be canceled ...
Resolved
€1,060
Resolved
JoyCasino - Failed to comply with request for permanent account closure
I have asked to permanently close my account a few times in early november and the finally again on the 11th of November. Also mentioned to never ...
Resolved
$200
Resolved
Palace of Chance Casino - Payment delayed
Within two months I sent documents, but chat support told me that I did not send them anything. after the sixth sending documents, my payment of 200$ ...
Resolved
$1,875
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Planet 7 Casino - Haven't received withdrawal or tracking numbers after 3 months
Hello yes acct summy1011 I have had a withdrawal that went to approval 11/20 for $2000. Bonus amt approx $125 to be removed. For a month and half ...
Resolved
$1,818
Resolved
Captain Jack Casino - Failure to pay since 12/31/16 request
A request was made 12/31/16 for payment of winnings. After numerous requests and multiple times sending supporting documents to both the documents ...
Resolved
$2,401
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Planet 7 Casino - Approved withdrawals delayed for months
I had withdrawals approved on Dec 1 ($401), on Dec 18 ($2313) and on Dec 9 ($2000). After numerous emails and live chat sessions, I received the Dec ...
Resolved
$1,000
Resolved
Silver Oak Casino - No communication, no payment
I won $1000.00 and the withdrawal was approved on the 31st of Jan I have tried to contact casino but the phone goes to leave message I have left ...
Resolved
€300
Resolved
Osiris Casino - Refuse to pay money back
I have deposited 300EUR with Osiris Casino about 5 weeks ago, not because the site is beautiful but the 300% bonus sounded great. Unfortunately after ...
Resolved
$8,000
Resolved
Planet 7 Casino - Extremely long delay on payout
I have been waiting two months for my $8000 payout and have received nothing. Supposedly one of the payments for $2400 has been sent to the processor ...
Resolved
$300
Resolved
Slots of Vegas Casino - 2 Month Payment Delay
12/22/2016 I had the good fortune to win $ 300 in the Slots Of Vegas Casino. From this moment I can not get paid the money. I have already sent the ...
Resolved
$100
Resolved
Palace of Chance Casino - Not getting paid $100
Please assist in solving my problem. The fact that the Palace of Chance casino I won $ 100. Payment them was approved 12/24/2016. But it took more ...