Withdrawal over one year old still not paid
I have a $2,000.00 existing withdrawal at Raging Bull which is over One Year old, I have been in contact with this Casino's VIP and Customer Service Department constantly but they all say their hands are tied and only finance can advise when or if my withdrawal will be paid. I have sent several e-mails to the Finance Department but no response. < Statements referring to another casino brand within the same casino group removed. Please make sure to submit a separate complaint for different casinos > This Casino Group acquired Raging Bull & Grand Fortunes sometime in 2016, I never had any payment issues with the previous owner(s). I have done quite a bit of research trying to obtain their location but not much luck so far, they hide themselves very well. I guess that should be a warning sign right there. Any suggestions or help would be greatly appreciated
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.