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Argo Casino - Delaying payment for two weeks

RESOLVED
Complaint Info
Disputed casino Argo Casino
Reason Delayed payment
Amount € 498
villekasperi Finland
Posted on March 29, 2021

Hello.

Still waiting for my 498e withdrawal, all documents are verified but still waiting now about 2 weeks. Always same copy-paste answer ("we have many withdrawals'') when I try to ask in livechat what takes so long.

I don't know anymore what I can do? They offer me some bonuses and when I play they don't pay me winnings...

Posted on March 31, 2021

Dear VILLEKASPERI,

Your withdrawal request has been processed. We are sorry for delays.

Best Regards,
ArgoCasino.

AskGamblers
Posted on March 31, 2021

Dear @villekasperi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

villekasperi Finland
Posted on April 2, 2021

Great service, got my money! Thanks!

AskGamblers
Posted on April 2, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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