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Delaying payment for two weeks


5 years ago

Hello.

Still waiting for my 498e withdrawal, all documents are verified but still waiting now about 2 weeks. Always same copy-paste answer ("we have many withdrawals'') when I try to ask in livechat what takes so long.

I don't know anymore what I can do? They offer me some bonuses and when I play they don't pay me winnings...

Disputed Casino Argo Casino
Amount €498

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Great service, got my money! Thanks!
User name

Dear @villekasperi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear VILLEKASPERI,

Your withdrawal request has been processed. We are sorry for delays.

Best Regards,
ArgoCasino.

Argo Casino Complaint Stats

Resolved 41 / 48
Avg. Amount $1,987
Avg. Complaint Duration 10 days
Avg. Response Time 2 days