Resolved
€0
Resolved
Betfinal Casino - Closed account without a clear explanation
At the end of September casino sent me strange email asking to explain the "connection with other accounts and game tactics". I was surprised by that ...
Resolved
€990
Resolved
Argo Casino - Casino doesn't payout my withdrawals
hello I have 2 pending whit draws from Argo Casino one is 500 euro and one is 490 euro they are now 10 days old and they don't pay me , my whit draws ...
Resolved
€800
Resolved
24Bettle Casino - Withdrawal of €800 never received
I won money at this casino 800 euro did withdraw it was aproved 29 september still no money they already run investigation they telled me i had to ...
Resolved
Resolved
21 Dukes Casino - Account closure after €500 deposit
Hi askgamblers team,Today i made my registration on 21Dukes. First, i gambled the 25 free spins promotion which i lost. After that i made a 500€ ...
Resolved
€1,600
Resolved
24Bettle Casino - Withdrawal was processed nearly 3 weeks ago but no funds yet
24Bettle told me they sent my withdrawal of 1600Euro by bank transfer to me on 30/09 and that it would take up to 5 working days. 5 days went by and ...
Resolved
€870
Resolved
1xBet Casino - Payout approved but not processed yet
Hello! Today im searching for help because contacting the 1xbet's supporters didnt lead to anything possitive. I have been playing on this site 1xbet. ...
Resolved
$848
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Royal Ace Casino - Delayed payments
Delayed Payment After numerous paperwork submissions and excuse after excuse after excuse (please see attached) I have not been able to receive any ...
Resolved
$2,251
Resolved
Planet 7 Casino - Missing my second payment of $2251
Back on August 16, 2020 I won a large amount of money. I believe it was over $6000. I was playing with a bonus so I continued playing until I was able ...
Resolved
€60
Resolved
Argo Casino - Delayed E-wallet withdrawal
I requested a withdrawal at Argocasino on 18 october 2020, 13:51 - 60 euros via Ecopayz. My all documents are verified. Everytime i contact support i ...
Resolved
€800
Resolved
CookieCasino - Cannot withdraw € 800
Hi. I won good amount of money (800€) at Cookie Casino and cannot withdraw it. First time i made a deposit was 20.09.2020 and there has been no ...
Resolved
$295
Resolved
Planet 7 Casino - Withdrawal still pending for over a month, no help from casino
I submitted a withdrawal after winning on September 7th with the total of $295.00. I filled out all documents and went through every hoop they asked ...
Resolved
$1,003
Resolved
Silver Oak Casino - Requested payment through Bitcoin over a month ago but keep getting the run around
I used a tikitues promo code that came with a 10x rollover and no max cash out. I requested a withdrawal on 9/15 through bitcoin after 5 business days ...
Resolved
£8,191
Resolved
Mr.Play Casino - Delayed payment of cash winnings
I have two pending cashouts at Mr.Play. One for £7191 from 26.8.20 and one for £1000 from 2.9.20. I have fully completed the KYC process providing ...
Resolved
Resolved
PokerStars Casino - Restricted my account and not responding
Hello , i want to submit my complaint. I use pokerstars for at least 7 years. In the beginning i provided them with my documents. My profile got ...
Resolved
$5,000
Resolved
Palace of Chance Casino - Delayed payments of $5000
I requested two $2500 withdrawals on August 17th, 2020. I submitted all of the required documentation shortly after requesting the withdrawals. I did ...
Resolved
$3,415
Resolved
Planet 7 Casino - Having a withdrawal issue for the third time
Good Afternoon,I submitted a withdrawal request of $2198 on Wednesday 9/9/20 and there’s been no response to my request and I haven’t received my ...
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Resolved
Raging Bull Casino - Spam emails are persistent
Following up on a previous complaint (www.askgamblers.com/casino-complaints/raging-bull-casino-spamming-my- ...
Resolved
€4,000
Resolved
Thebes Casino - Payment postponed over and over again
As I can now see I'm not first one with same issue with Thebes Casino.So here is my story...Couple of weeks ago I saw somewhere advert of Thebes ...
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$503
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Raging Bull Casino - Payout runaround
Hi, 3 months ago I sent in a withdrawal request, about a month later I was told one digit of my zip code was incorrect so I had to start the process ...
Resolved
€800
Resolved
Casinoin - Do not want to give me my prize of €800
Hello!Won the Moon Festival Tournament - € 800 at this casino5 days the support promised me to award the prizeyesterday they said that I did not ...
Resolved
Resolved
Raging Bull Casino - Constant spam email from Raging Bull Casino
Hi,I am re-submitting this complaint on recommendation from one of your customer support staff.I had trouble uploading evidence of the spam emails, ...
Resolved
Resolved
Kahuna Casino - Delayed payments and keep asking me to wait
Made withdrawal request on Oct 11, received notification on Oct 12 and informed me the withdrawal was cancelled due to their technical error.Made ...
Resolved
$1,000
Resolved
Sun Palace Casino - Problems getting my payout
I won and requested numerous payouts totaling over $5k between 9/21-9/23. Unfortunately, I cancelled all but $1k that is still pending for a payout. I ...
Resolved
$30
Resolved
This is Vegas Casino - Declined BTC deposit, no further support provided
I made a Bitcoin deposit on This is Vegas. The Bitcoin never made it to my balance. I asked support and was informed that my deposit was declined. ...
Resolved
$5,000
Resolved
Planet 7 Casino - Not paid as promised
My VIP manager told me on the 2nd Oct I was approved for payment on the 1st and I would be paid in 7 to 10 business days. It is now the 13th. But this ...
Resolved
$800
Resolved
Las Vegas USA Casino - No payout for my $800
I requested a payout of 800$, cleared all the security hurdles and was informed that my payout would be "in the next batch processed" that was October ...
Resolved
€150
Resolved
Kingdom Casino - Cancelling payments over and over again
I deposited 50€. After playing throught the welcome bonus I now have 150€ in my account.I keep trying to request a withdrawal, it gets cancelled ...
Resolved
$3,344
Resolved
Dreams Casino - Payment still pending after 3 months
On July 17th I placed the $25 deposit with no promotions or coupons plate I won $3,500 for which I immediately placed two separate withdrawal requests ...